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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The customer service was excellent, on receiving the items I bought online i noticed one had a small break. I called on the Fri and by the Mon I was told that a replacement hose would be sent out shor... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Another great experience ordering from this family run business. I had some confusion about when my order was going to be delivered so I emailed Joe one evening and he surprised me by replying almost... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic service from A& E leisure staff. After purchasing an awning from them but finding out the awning had been discontinued they found me a better awning and the sales team were fantastic. Phonin... Leggi di più

Valutata 5 stelle su 5

I emailed with an enquiry, Roger has been amazing, always quick to respond to my emails, I brought the Campstar 600 air tent and didn’t live local, Roger arranged everything for me and the tent got de... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Parco vacanze

Scritti dall'azienda

A & E Leisure carry out work on all Leisure vehicles, we have a large Bodyshop for accident damage, Damp repairs and Paint repairs. We also have a large accessory shop displaying awnings, accessories and essentials.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1718 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 90% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic service from A& E leisure…

Fantastic service from A& E leisure staff. After purchasing an awning from them but finding out the awning had been discontinued they found me a better awning and the sales team were fantastic. Phoning me personally to go through the purchase.

17 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

The customer service was excellent

The customer service was excellent, on receiving the items I bought online i noticed one had a small break. I called on the Fri and by the Mon I was told that a replacement hose would be sent out shortly. By Wed it had turned up. Excellent prices, excellent service and excellent communication. I will definitely use them again.

13 marzo 2026
Non scritta su invito
Logo di A & E Leisure

Risposta di A & E Leisure

Hi Paul,

Glad we could put the issue right for you in quick time.

We look forward to seeing you back.

All the best!
A&E Leisure

Valutata 5 stelle su 5

#SpotOn service

#SpotOn service. Goods arrived in great time and were packed to perfection. Thanks to a great team, I'm glad I found these guys.

13 marzo 2026
Non scritta su invito
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Risposta di A & E Leisure

Nice review Simon. I will be sure to pass this feedback onto the wider team.

All the very best,
A&E Leisure

Valutata 2 stelle su 5

So I bought a 3k awning last year..I…

So I bought a 3k awning last year..I contacted ae leisure to try and address the issues. Which were the bowing of the inflatable bladders on my awning. I took videos...photos...gave description after description...It was out of season and we were then told they wanted more information.. we've since due to caravan age had to renew...we can't use the very expensive awning, different size caravan...like most sales places. .Happy to help....impossible to deal with when there's a problem...and trying to ring then is dead end
**my reply** I sent photos, video clips written descriptions.. no matter what I sent it wasn't enough...if you want to resolve this you have my details, im not a troll I don't want hassle I want resolution. I'm sick of jumping through hoops

17 marzo 2026
Non scritta su invito
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Risposta di A & E Leisure

Good evening Dave,

I hope you are well.

I have looked into your case and I can confirm that this was picked up by our customer service team in October, who had raised the issue to the respective manufacturer.

The manufacturer requested photos of the awning from the exterior to see how the awning was pitched. When we requested this from yourself, the response was "awning has been collapsed now and caravan is going into storage for the winter." and we then never heard back from you on this.

To progress warranty claims with the respective manufacturers efficiently, we have to provide the necessary information when asked, otherwise we simply cannot progress.

We would still love to help you and would be more than willing to raise this with the manufacturer but we would need the information they requested back in October.

Best regards,
A&E Leisure

Valutata 5 stelle su 5

Great service

Great service, quick delivery, regular email updates regarding delivery, would definitely recommend.

9 marzo 2026
Non scritta su invito
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Risposta di A & E Leisure

Thank you for the kind words Nicky!

Do let us know if you need anything else.

Enjoy the season!
A&E Leisure

Valutata 5 stelle su 5

Excellent Service

After an upsetting 1st day of the season when our Awning ripped along the roof from the wind while setting up. Found an ex demo one on A&E leisure rang them just before closing on Sunday.
Richard was extremely helpful.
I ordered it over the phone and was delivered Tuesday and was all set up on the Thursday...Perfect
Thank You

1 marzo 2026
Non scritta su invito
Logo di A & E Leisure

Risposta di A & E Leisure

Hi Ju,

I am glad we were able to assist you in such an unfortunate situation. I will be sure to pass on your kind words to Richard.

Do let us know if we can help with anything else.

All the best,
A&E Leisure

Valutata 5 stelle su 5

Another great experience ordering from…

Another great experience ordering from this family run business. I had some confusion about when my order was going to be delivered so I emailed Joe one evening and he surprised me by replying almost straight away. Not a 9 to 5 job for him clearly and his commitment to customers is faultless.Everything sorted out and delivery a few days later. Thanks again A and E leisure.

27 febbraio 2026
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Risposta di A & E Leisure

Hi Julia,

This is exactly what we want to hear! Thank you so much for the lovely feedback.

We will get this across to Joe and pass on your kind words.

See you soon!
A&E Leisure

Valutata 5 stelle su 5

Great company !

Really couldn’t fault the company at all, extremely helpful and knowledgeable. I wouldn’t hesitate to recommend them.

6 marzo 2026
Non scritta su invito
Logo di A & E Leisure

Risposta di A & E Leisure

Hi Mrs Thorley,

Thank you so much for the great review.

We hope you enjoy your purchase. Do let us know if we can help with anything else.

Best regards,
A&E Leisure

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