“Simplicity” The website operated flawlessly and resultant emails were delivered to me as promised. Whilst on the Zenith website, I had the ability to easily change options and see how they altere... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
“Simplicity” The website operated flawlessly and resultant emails were delivered to me as promised. Whilst on the Zenith website, I had the ability to easily change options and see how they altere... Leggi di più
L'azienda ha risposto
Have never dealt with Zenith before but after my current insurance company put up my premium I decided to shop around. Zenith insurance had a substantially lower quote for the same cover. They have be... Leggi di più
L'azienda ha risposto
Firstly, Zenith offered me an excellent price, almost half what my previous insurer was offering. Secondly the process of applying, through to payment, was simple. Thirdly, after creating an account... Leggi di più
L'azienda ha risposto
My dad purchased insurance for his car, he forgot he had a no fault accident 4 years previously. Paid in full for the insurance. Received an email the next day stating he had to pay an extra £260 for... Leggi di più
L'azienda ha risposto
Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, Regno Unito
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great value policies with all inclusive add ons.
Easy to deal with

Risposta di Zenith Insurance

Risposta di Zenith Insurance
Nice and easy 👌 10 quickly responding 👌 👍 good price 👍

Risposta di Zenith Insurance
UPDATE- I am now being told I must pay £203, £113 of which are “extra fees” and “cancellation fees” absolutely outrageous. After expressing my upset towards this insurance company this is the response I receive????
Extremely disappointed with how I have been treated by this insurance company.
I contacted the company several times before my payment was due/late to explain my circumstances and make them aware that I would need additional time to pay. I did the responsible thing and communicated with them rather than simply ignoring the payment. During those conversations, I was told that arrangements would be organised, so I genuinely believed everything had been dealt with.
Despite this, my insurance was cancelled.
The impact this has had on me has been huge. Having a policy cancelled has made it much harder and more expensive for me to obtain insurance elsewhere and has caused me significant financial stress and anxiety. At a time when I was already dealing with a very difficult period in my life, this has added even more pressure.
What makes this particularly upsetting is that I repeatedly contacted them and relied on what I was told by their staff. If I had been clearly told that my policy was going to be cancelled regardless, I would have done everything I possibly could to prevent it.
I feel completely let down by the way this has been handled. Customers should be able to contact their insurer, explain their circumstances and rely on the information they are given.
I have asked the company to properly review my previous conversations and reconsider the cancellation, because I genuinely believe this situation could have been avoided.
Very disappointing experience and, unfortunately, I cannot recommend this company based on how my situation has been handled.F

Risposta di Zenith Insurance
I. Would highly recommend you get your car insured with Zenith insurance Buy with confidence Dont delay get your car insured with Zenith insurance today.

Risposta di Zenith Insurance
Excellent work cheaper than other companies and straightforward

Risposta di Zenith Insurance
Good and easy to buy very competitive price

Risposta di Zenith Insurance
I sadly had to cancel my policy, as I was trying to add my husband as a 2nd driver, but my request was refused. To add my husband is in his 40s, held his Drivers licence for over 20 years with over 10 years no claims discount and no issues, so this was completely unjustfied.

Risposta di Zenith Insurance
Absolutely the worst insurance company I’ve come across refused to change my insurance over to my new car and then charged me to cancel my insurance. DON’T USE THIS COMPANY!!

Risposta di Zenith Insurance
Looked on Internet Explorer and I find it easier than other companies

Risposta di Zenith Insurance
Communication was difficult. There were language problems from the start. It resulted in being accused of withholding claims information from a previous insurance company for a vehicle not part of my policy with them. In the end, I was able to prove that the. claim in question was resolved .I was even threatened with withdrawal of the current paid up policy if I didn’t prove proof within 16 days.
A truly miserable experience throughout.
I would NOT recommend dealing with this company .
A forgetable experience at best.

Risposta di Zenith Insurance
Terrible service .
Had a non fault claim . Van eventually repaired but the customer service from Zenith and Enterprise is disgraceful.
Emails not responded too. Failed to sort a hire van at the repair garage so I couldn't go to work losing money.
When I did put a complaint in it was closed and passed to your van department who haven't responded.
Ignored emails on my claim questions
My advice is don't use Zenith .
Poor customer service and when you do email in regarding your claim you'll be ignored
Will be approaching the ombudsman

Risposta di Zenith Insurance
My first experience with your company has been good, the person i spoke with and set up my account with was very clear and professional,

Risposta di Zenith Insurance
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