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RAC Car Insurance Recensioni 

18.727
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

it was excellent, no hassle, cheaper than last year and with more stuff - free legal - very nice I wont say there wasn't cheaper insurence around because there was - but they didnt have the benefi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having gone on a comparison site, I came across your quote, it was not the cheapest, but was a name that I trusted. There was a fair amount to fill in, but that was understandable, all in all excellen... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

When my renewal time came up the price for renewal had risen by about 15%. When I declined the auto renewal a new offer arrived closer to last year's price. I would have accepted this if it had been t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The lady who I spoke to was very helpful and explained in detail for me to understand. The only thing I was miffed about was having to pay £20fine for late payment which wasn’t my fault as the bank ha... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker assicurativo
  2. Agenzia di assicurazioni auto
  3. Agenzia di assicurazioni

Scritti dall'azienda

The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

19K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,4

Tutte le recensioni

(18.727)

11.898 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5
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Risposta di RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Great service

Great service

10 maggio 2026
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Risposta di RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Easy to sort and at a much better price…

Easy to sort and at a much better price than my previous insurer who, using automatic renewal, were going to greatly increase the cost to me for no reason and way beyond inflation.

17 agosto 2026
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Risposta di RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 4 stelle su 5

My quick online insurance renewal …

My online insurance renewal was carried out quickly and efficiently.

10 agosto 2026
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Risposta di RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 1 stelle su 5

Misleading pricing and poor communications AI

I used RAC online insurance for my car. I received a quote of £315, however the price when I paid was £342. I made no changes or upgrades.
The online AI help reluctantly and eventually put me through to live chat with the Customer Service Team. The service team eventually decided that I needed to telephone the RAC Sales Team as they couldn't access the quote I had been sent, no my offer to forward it on.
It took a long time on line to get nowhere.
I still don't know the answer to my question about the price increase.
Not the best experience and my policy doesn't start for another week.
I had hoped that the RAC's communications would be better than this.

19 agosto 2026
Non scritta su invito
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Risposta di RAC Car Insurance

Hi David,

Thank you for taking the time to leave us a review and for raising your concerns. The quotes sent are usually the basic price without any add-ons included. Once you go ahead to purchase, any add-ons you wish to include such as No Claims Discount Protection or Motor Legal Protection e.g. the final price will be shown before you go ahead and pay.

However we have been unable to locate your policy so cannot confirm if this is the case for yourself. If you would like us to investigate this further, please email your policy number to socialresponders@bglgroup.co.uk and our team will be in touch.

Thanks, Rachael

Valutata 1 stelle su 5

Insurance issue

Your office left me potentially uninsured. You sent me a letter saying you had tried to call me but nobody knew anything about it in the help centre.
Your admin and call centre procedures are time consuming.
Your habit of producing 'no reply' responses to emails is particularly irritating.
1 star - and I am a fan of the RAC!

12 agosto 2026
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Risposta di RAC Car Insurance

Hello Barry,

Thank you for taking the time to leave us a review and for raising your concerns with us. I can see a complaint has already been raised with a resolution sent to you. As you remain unhappy I will forward your complaint to our customer relations team who will be in touch.

Thanks, Rachael

Valutata 5 stelle su 5

Its that time again

Very easy and straight forward questions and a very competative quote happy days thank you

17 agosto 2026
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Risposta di RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Quick and efficient

3 agosto 2026
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Risposta di RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Does what it says on the tin!

Firstly, the price was competitive.
The help given was really useful.
Your website was very clear. It was easy to compare quotes and make your choice.
Everything worked as promised with no glitches.
Thank you!

17 agosto 2026
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Risposta di RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Easy renewal

Easy renewal and a very competitive price

12 agosto 2026
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Risposta di RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Excellent Renewable Policy Offer

Straight forward communication and reapplication process. Offered a very good value annual premium and the inclusion of Breakdown Recovery was an absolute bonus.

25 luglio 2026
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Risposta di RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

A better deal than my previous insurer

Signing up process was clear and easy to use. The price for the policy was good - considerably less than the insurer I was with was asking. I got the RAC quote through Money Saving Expert/Money Supermarket, always a good route.

16 agosto 2026
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Risposta di RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5
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Risposta di RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Simple process with helpful people

Simple process with helpful people, and good value

16 agosto 2026
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Risposta di RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

It was cheaper than the one i had last…

It was cheaper than the one i had last year and thats what matters to me .

16 agosto 2026
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Risposta di RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

RAC policy and services.

Price, previous 'Breakdown Service' registration,
and appointed local RAC garage,TK Motors, Ayr.

15 agosto 2026
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Risposta di RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

The whole process went smoothly except…

The whole process went smoothly except for one small hicup on my part which was resolved efficiently and in a professional manner by a staff member.

8 agosto 2026
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Risposta di RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Easy to take out and competatively…

Easy to take out and competatively priced

11 agosto 2026
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Risposta di RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend

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