The triage was thorough but straightforward which gives me confidence in this company. My medication arrived quickly. The cost was lower than other online chemists which is worth a lot at the moment.... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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The customer service from your medicals is ridiculous. I ordered my second order from your medicals on 06/07/206. I called them yesterday and they said it would get fast tracked. Still nothing. 16 day... Leggi di più
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The order reply was slower. Once the order was approved it took 3 weeks to get it delivered. Many of competitors are super quick and organise next day deliveries. Bit disappointed with the whole proce... Leggi di più
L'azienda ha risposto
The application process is very fiddly. Unless I missed it it would have been helpful to know in advance what information and how was required I'd also rather have discounts applied direct to my acc... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Your Medicals is a trusted online pharmacy dedicated to providing high-quality healthcare products and services at competitive prices. We specialize in offering a wide range of prescription medications, health supplements, and wellness products, all delivered safely and discreetly to your doorstep. Our mission is to make healthcare accessible and convenient, with a commitment to excellent customer service, timely delivery, and a seamless shopping experience. At Your Medicals, your health and satisfaction are our top priorities.
Informazioni di contatto
2 Stadium Place, LE4 0JS, Leicester , Regno Unito
- 0116 507 0486
- support@yourmedicals.co.uk
- yourmedicals.co.uk
3,5
Nella media
4K recensioni
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Ha risposto al 81% delle recensioni negative ricevute
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So I have bin fighting since August…
So I have bin fighting since August 22nd last year for my money back ,yet still no money ,then I receive a call saying we are sorry etc your still waiting etc ,so was agreed she would send me pen out instead of the refund ,yet 3 weeks on and no pen ,never in my life I have bin treated so bad by a company,there also ignoring emails asking where my pen is absolutely disgusting 😡
22 agosto 2025
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Risposta di YourMedicals
Hi,
Thank you for bringing this to our attention. We're sorry to hear that you've had a frustrating experience and appreciate you taking the time to share your feedback.
We understand your concerns regarding both the delay to your refund and the replacement pen that was arranged. We'd like the opportunity to look into this for you and ensure the matter is reviewed properly.
We sincerely apologise for the delays and any frustration caused. Our team will review the status of the replacement pen and work towards resolving this as quickly as possible.
Thank you for your patience and understanding.
Kind regards,
Your Medicals Team
This company is an ABSOLUTE DISGRACE!
This company is an ABSOLUTE DISGRACE!
They have had my money since OCTOBER 25 and still no money back. They lie and lie about when my refund will be given.
They should BE STRUCK OFF!
DO NOT ORDER FROM THIS BUSINESS.
3 giugno 2026
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Risposta di YourMedicals
Hi,
We're very sorry to hear about your experience and understand your frustration regarding the delay with your refund.
Please accept our sincere apologies for the inconvenience caused. We can confirm that your refund is currently in our processing queue. Our team is working through requests as quickly as possible, and your refund will be processed once it reaches the front of the queue.
We appreciate your patience and are sorry that the time taken has not met your expectations.
Kind regards,
Your Medicals Team
Slimming
It was simple to order , only a few questions to answer. Received an answer quickly and in a couple of days l had my tablets . Fast and efficient.
22 maggio 2026
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Risposta di YourMedicals
Thank you so much for your kind words and we appreciate you taking the time to share your experience.
Best regards,
Your Medicals Team
Risposta di YourMedicals
Thank you for your 5-star review! We’re glad to hear you found our service quick and reliable.
Warm regards,
Your Medicals Team
Excellent company
Excellent company, to deal with, great service, speedy delivery, and updates at the various stages leading up to delivery to my home. Well done YourMedicals. Thank you.
28 maggio 2026
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Risposta di YourMedicals
Thank you so much for your kind words and we appreciate you taking the time to share your experience.
Best regards,
Your Medicals Team
It was brilliant and cant say enough to…
It was brilliant and cant say enough to say what a lovely lady and giving me a lot of useful information and putting my mind at rest and felt valued and so happy made my day
3 giugno 2026
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Risposta di YourMedicals
Hi Shirley,
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and well informed, and that our team member was able to put your mind at rest.
It’s great to know you felt valued and had such a positive experience with us. We’ll be sure to pass your kind words on.
We truly appreciate you taking the time to share this, and we’re so glad we could help make your day.
Kind regards,
Your Medicals Team
Quick service and the offers are…
Quick service and the offers are fantastic which keeps me on my slimming journey, quick delivery
28 maggio 2026
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Risposta di YourMedicals
Thank you for your kind feedback! We’re delighted to hear you were happy with our service. We really appreciate your recommendation.
Warm regards,
Your Medicals Team
Can't fault!
Super fast, discreet delivery. Won't have any qualms about ordering again.
1 giugno 2026
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Risposta di YourMedicals
Thank you for your 5-star review! We’re glad to hear you found our service quick and reliable.
Warm regards,
Your Medicals Team
Product is great and staff are amazing…
Product is great and staff are amazing but the delivery time isn’t great. I waited just over 2 weeks for delivery 😩 which has happened a couple of times
1 giugno 2026
Non scritta su invito
Risposta di YourMedicals
Hi,
Thank you for your review and for your kind comments about our product and team. We're thrilled to hear that you've had such positive experiences with our staff and that you're happy with the product.
We appreciate your feedback regarding delivery times and understand that waiting just over two weeks for your order can be frustrating. We're continually working to improve our processing and delivery timescales to ensure a smoother experience for our customers.
Thank you for your continued support and for taking the time to share your experience. We look forward to serving you again and providing an even better experience next time.
Kind regards,
Your Medicals Team
Service alittle slow to receive first…
Order number #112661
Service alittle slow to receive first pen was almost 4 weeks waiting for it.. I did however messaged just to see what the hold up was after 2 weeks and they replied pretty quick which was great I then received it literally nearly 2 weeks later...am just hoping it's not as long a wait if I order again... Price was OK for first pen and had to pay an extra £6.99 for postage protection after getting discount and I didn't recieve any wipes or needles along with my pen so I had to order separate box of needles for an extra £6.99...so yeh not great service first time ordering.. Lets hope it maybe better next time around ordering....
3 giugno 2026
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Risposta di YourMedicals
Hi,
Thank you for your review and for choosing us for your first Mounjaro order.
We're pleased to hear that our team responded quickly when you got in touch and that you found the pricing competitive. We appreciate your patience throughout the process and understand that the delivery timeframe was longer than expected.
We'd like to look into your comments regarding the items received with your order. Could you please provide your order number so we can investigate this further?
Thank you again for your feedback. We value your comments and look forward to providing you with an even better experience on your next order.
Kind regards,
Your Medicals Team
Disgusting so called pharmacy
Disgusting so called pharmacy! I have emailed multiple times to CANCEL MY ORDER AND REFUND ME. The incompetency is outstanding. 1st you send an email saying I wasn’t eligible and a refund was on the way then 5 hours later another email stating I needed to complete verification checks- both emails from a so called prescribing pharmacist called Farah.Well Farah clearly isn’t a person as 1- no GPhC number is on the email after her name and 2- I thought I wasn’t eligible? CANCEL THE ORDER AND REFUND ME. I’ve had to go to my credit card company to report as fraud. Clearly this site is a fraudulent one and I advise anyone to stay away!
EDIT-
Why state in a generic macro response you have cancelled the order and processed a refund when clearly you haven’t?! I suggest you check your emails because yet again I was sent an email yesterday asking for details to proceed with the order! Seriously, the practices of this “pharmacy” are alarming. I’m a NHS professional and I have major concerns regarding communications over prescription medications and your processes. If my refund isn’t back on my card by next week this will be taken further.
ANOTHER EDIT-
STOP SENDING ME REQUESTS FOR ID ETC. I am now reporting you to the GHpC as I believe you have non registered prescribing pharmacists. I am furious with this scam company! SEND ME MY REFUND!FLAG THIS TP REVIEW ALL YOU WANT, MY CREDIT CARD COMPANY NOW HAVE YOU LISTED AS A FRAUDULENT COMPANY.
2 giugno 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for bringing this to our attention. We’re very sorry for the confusion caused by the emails you received and completely understand how frustrating this experience has been.
We can confirm that your order has been cancelled and your refund request has been successfully submitted. The refund is currently in our processing queue and will be issued back to your original payment method as soon as it has been completed. Once processed, your card provider may take a few business days to reflect the funds in your account.
We appreciate your patience while this is being finalised and apologise that your experience did not meet the high standard of service we aim to provide. If you have any further questions, our team will be happy to assist and provide any updates available regarding your refund.
Thank you for your understanding.
Kind Regards,
Your Medicals Team
Easy to order and great price
Very easy to register and order. Also easy to upload required pics / screenshot of previous orders from else where. Great introductory price. It did take longer than other companies to come so just allow time . Thanks
26 maggio 2026
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Risposta di YourMedicals
Thank you so much for your kind words and we appreciate you taking the time to share your experience.
Best regards,
Your Medicals Team
Order on the 8/05/26 waited right to…
Order on the 8/05/26 waited right to 30/05/26 to recieved my order. Sent evidence of previous prescriptions that was all checked and ok, but still no order arrived. Emailed them several times as I was relying on my order was told it was marked as urgent but still nothing eventually got it on the 30th may. Very poor service
8 maggio 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for sharing your feedback. We appreciate your patience and apologise that your order took longer to arrive than expected.
Due to temporary supplier delays, some orders experienced extended processing times. We understand this was frustrating and are sorry for the inconvenience caused.
Thank you for bearing with us during this period. We value your feedback and are continuously working to enhance both our service and delivery experience.
Kind Regards,
Your Medicals Team
I waited nearly 3 weeks for my order
I waited nearly 3 weeks for my order, very poor service recieved. I had to keep emailing them to see where order was , never got dispatched at there end . Was told I was put as priority but still had another weeks wait.
8 maggio 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for your feedback. We apologise for the delay and appreciate your patience while waiting for your order.
Unfortunately, we experienced some temporary supplier delays which affected dispatch times. We understand this was frustrating, and we're sorry for any inconvenience caused.
We're grateful for your understanding and are continually working to improve our processes and communication to provide the best possible service for our customers.
Kind Regards,
Your Medicals Team
Safety checks to ensure I get the best…
Safety checks to ensure I get the best care. Good communication on delivery
23 maggio 2026
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Risposta di YourMedicals
Thank you for your 5-star review! Warm regards, Your Medicals Team
Scammers
Scammers. Avoid at all costs. Will not reply to emails or answer calls.
29 maggio 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for your feedback. We're sorry to hear that you've had difficulty getting in touch with us.
We'd like the opportunity to look into this for you. Please provide your order number and any further details regarding your experience, and a member of our team will be happy to investigate and assist further.
We look forward to hearing from you and helping to resolve your concerns.
Kind Regards,
Your Medicals Team
Very poor customer service and delivery…
Very poor customer service and delivery I waited a month for my delivery which is unacceptable when you’re on this you need it not wait a month for it. I’m trying to contact customer service was impossible. Very very poor service. Would not shop here again.
1 maggio 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for your feedback. We sincerely apologise for the delay and understand that waiting longer than expected can be frustrating.
Unfortunately, we experienced some temporary delays from our supplier which impacted dispatch times. However, we can confirm that your order was shipped on 29th May and is now on its way to you.
We appreciate your patience and understanding while we worked to resolve the delay. Your feedback is important to us, and we are continuously looking for ways to improve both our delivery times and customer experience.
We hope your order arrives soon and meets your expectations.
Kind Regards,
Your Medicals Team
Fab experience
Fab experience, fab communication, fab delivery.... all good thank you.
22 maggio 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for your 5-star review! Warm regards, Your Medicals Team
Risposta di YourMedicals
Thank you for your feedback. We're pleased to hear your order arrived and appreciate you taking the time to share your experience.
Thank you for your patience and for choosing us. We look forward to serving you again in the future.
Kind Regards,
Your Medicals Team
This company are scamming people order…
This company are scamming people order in place 1st may and today is 1st June and still no item! This is a ridiculous!!! Horrible and still no Paypal option to pay up!
Staff have no idea and don’t answer phone!
1 giugno 2026
Non scritta su invito
Risposta di YourMedicals
Thank you for your feedback. We apologise for the delay and understand your frustration.
We can confirm that your order has been prioritised and is being actively processed by our team. We are working to get it dispatched as quickly as possible.
Thank you for your patience and understanding.
Kind Regards,
Your Medicals Team
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