Zippo Recensioni 

They make quality lighters which are posh and durable. the designs are.slick and very stylish, the only bad thing is the gas fluid is used up very fast and you have to refill every 3 to 4 days so you don't know when your zippo will run out of gas which is not good for a smoker like myself.

I recently bought a pair of Zippo branded sunglasses and when I got home and opened them i found the lenses to be plastic and rattled around in the frame. The quality is lower than the £2.00 nasties you can buy in most local markets. Look good but check them out if you think about buying. Absolute rubbish and Zippo should be ashamed of branding them

My first order was lost during shipping but ms Chloe at customer service sent me a replacement that was delivered within 24hrs. Unfortunately one of my items has gone out of stock but that’s nobody’s fault.

UPDATE
after reaching customer service they promised to send a replacement. I will update further once received. So far customer service were helpful and friendly. Keep in mind they are in Germany so the times and bank holidays affected their response times.

Pretty freaking disappointed. When I got my lighter it was the wrong one. According to the customization diagram it was supposed to be engraved on both side but nope just on one side and on top of that they got it wrong. I ordered a double torch and instead got a regular zippo. But since it's customized I can't return. Bunch of bull if you ask me. I won't be buying from here again

Terrible company. Lighters are Trash if you drop em once there junk. I bought a 75 Engraved Zippo and dropped it once now it wont spark. Before you start calling me stupid I have a 1988 Zippo that still works cause of maintenance. But these New Zippos are trash. Kroger sells a pack of 12 that will light and if they break well thats expected. But yea F*** your Kike Lighters

Zippo.co.uk is a total mess the way they treat their customers who have spent good money buying their products only to be banned by Ebay for trying to resell it again.
I cannot seem to get my head around why I cant resale my zippo lighter that belongs to me. If I purchased a car for example and tried to resale it later but the company hits you with copyright jargon telling Ebay that its a copy and cannot sale it due to copyright infringements. Bit of a joke I think how Zippo can target whoever they like on eBay without any consideration whatsoever for the owner or their eBay account. They make you feel that your a criminal and on top of that eBay warn you when taking down your listing saying "we are educating you."
I wonder if I sold my zippo lighter on my website would you contact me to get it taken down? because you know what my answer would be to you. So Zippo buyers please be aware if you think the lighter belongs to you, then i would suggest that you think again before you purchase a Zippo lighter if you intend to resale as the Zipp eBay police can control your listing. Example: If you buy a Zippo lighter that is not intended for resale to the UK and you purchased it from anougher country they can denounce that it is a true Zippo and you are in breach of copyright infringements. Even if you did buy it from an eBay seller in the UK.

I placed an order nov 25 and I still have not received it the customer service is dog crap and I’ve emailed 4 times no response I don’t recommend using then go to the mall usps told me to contact them as my package was lost they pretty much said oh well

Online customer service is a joke. Could not even answer one question after multiple emails.

I'm really impressed, so nice to have a firm with the faith in their product to guarantee - for Life!

The incert is good quality, but the case is trash. I paid $77AUD for the case and the lid is loose. So cheap and poor quality. I though these were US made? The lowest quality junk made in USA.

I sent my old Zippo for free repair, cost £3.80 tracked delivery (check Royal Mail rules on lighters), it takes two weeks as it has to go to Germany. Birgit in Germany has been an absolute star, helped me with instructions as the website was down and has kept me informed of progress.
I'm really impressed, so nice to have a firm with the faith in their product to guarantee - for Life!
Vielen Dank Birgit

Ordered on the 20th April, they sent the lighter fluid but the lighter hasn’t arrived still. I can’t find contact details anywhere and now the uk site seems to have disappeared so I can’t even track the item. Just hoping that I haven’t been ripped off and will receive it at some point!

Absolutely shocking. Ordered two items, which hadn’t arrived after a couple of weeks so contacted Zippo for help. I was told the order wasn’t trackable but should have arrived by now. When I requested another be sent out I was told that “because I selected their untracked service I assumed liability”. Not only is this not made clear when selecting a shipping method (just specifies speed of delivery) it is a clear breach of the Consumer Rights Act 2015. It is the sellers responsibility to ensure an item arrives and is NEVER a buyer’s liability. Escalated to a PayPal claim. Zippo clearly have no regard for the law, or their customers. You have been warned!

I purchased two, one for myself and one as a gift. Both have broken even after the self care we have taken to look after them. I only bought them in December!

I contacted zippo and although they offer a free fixing service, it takes 4-6 weeks to do and on top of this you need to find a courier service yourself as Royal Mail do not do this. This is also something as a customer you have to pay for.

Asked for a refund as this is a quicker process but they deferred me to amazon as that’s where I ordered it from (fair enough). I am still yet to go further through the process but thought it was worth giving people the heads up.

Such a shame because as lighters go I loved my zippo but for the price it’s a lot of hassle and they don’t last very long it would seem :/.

Lighters make perfect gifts. Customer service is great and they replaced an old lighter of mine

I ordered a zippo on the 17th of December as a Christmas present and they specifically stated that orders before the 18th would be delivered in time for Christmas. I tried contacting them numerous times about my order's whereabouts and never got answers. It is now the 21st and I am uncertain on when I will receive it as nobody responds to me and when I check on the website the order's status is still as payment accepted. I just hope I do get it before the 25th but I saw in their small print (terms and conditions) they say that what they say on their website about delivery times might not be true and that they won't be held accountable if orders are not received within the time frame mentioned when making the order.

I do not even know how to comment further here for whatever reason out there. Are we still doing something else here or not ? Be sure to make it all going anyway. I do hope you will get your lighters or leather backs with everything being done there.

Terrible customer service. For such an established company it amazed me how poor the customer service was. I ended up having to purchase a zippo from timpsons in my local Tesco as the item Zippo sent was not to the standard expected and Zippo would not refund or take any responsibility for it.

I own two Zippo lighters for over 5 years and I couldn't be more satisfied with them. I'm planning to buy the third one very soon. Might as well start a collection.

All I can say is that you're making the best lighters!