tried to book first ann service, asked to pay £60.00 up front not explained by rep when I enquired, very off putting. also to open i phone app required phone call to cust services again not very h... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
When I call to say my heating wasn’t working the operator was extremely helpful. I was told that an engineer would call within 24 hours to arrange to come to my property to fix the issue. The engineer... Leggi di più
Used web-chat to begin with and progressed to a phone call. Both very efficient and the gentleman who dealt with my inquiry was more than helpful. Very articulate and explained everything in full with... Leggi di più
Took out the policy today. Hopefully expecting a good service from them. The salesperson who handle and persuaded me to take this policy sounds very promising through out the conversation. I w... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We offer quality and good value protection plans at affordable prices ranging from boiler, home emergency and appliance cover.
Informazioni di contatto
173 Cheetham Hill Rd, M8 8LG, Manchester, Regno Unito
- 03339969888
- web@warrantypeople.co.uk
- www.warrantypeople.co.uk
4,5
Eccellente
68 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
It's good customer service easy to get…
It's good customer service easy to get in to the task
19 febbraio 2020
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Risposta di Warranty People
Dear Mr Ansary,
Many thanks for sharing your feedback. Customer Satisfaction and feedback is of utmost importance to us. We will be sure to relay your feedback to the respective agent you spoke to. Thank you once again.
Regards.
excellent advice info genuine
7 febbraio 2020
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Risposta di Warranty People
Thank you for your kind review. We try to arm all of our agents with uptodate and accurate product information. We are extremely delighted to note you found our agent helpful.
Regards.
Top marks for Narinder
Top marks for Narinder. Clear, precise and professional.
28 gennaio 2020
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Have just taken out a policy over the…
Have just taken out a policy over the phone.The person that I spoke with was very helpful. Many Thanks
24 gennaio 2020
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The Engineer was polite and on time
21 gennaio 2020
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Wassem Ali was first class
Wassem Ali was first class, an example others should follow.
15 gennaio 2020
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Helpful Friendly & Professional
The chap I spoke to was friendly, professional and answered all my queries which made me feel confident with company. What a helpful guy.
Thank you
10 gennaio 2020
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Good customer service
Good customer service
And very happy with the person I dilt with.
10 gennaio 2020
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Excellent customer service
Excellent customer service. Explained thoroughly how the plan works and exactly what is covered and what isn’t. Offered me a discount on the excess Without me even asking for it
9 gennaio 2020
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I have given 5☆ the guy I spoke too was…
I have given 5☆ the guy I spoke too was lovely ..so helpful explained everything so well.. very pleasant...I took the plan out an it was so quick so easy all done
8 gennaio 2020
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A refreshing breath of fresh air 100%…
A refreshing breath of fresh air 100% customer service every question answered financially beneficial really appreciate the service and will recommend to all friends and landlords alike, many thanks.
28 novembre 2019
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Risposta di Warranty People
Thank you very much for such kind and supportive words. We always strive to provide the best customer experience possible. We Would like to thank you for your feedback and wish you a hassle free experience with our company.
Regards.
Fraudsters !!! Stay away !!!
Great service , online chat is very convenient and speedy . Olivia was great today to help me out to set up my account and app etc. Thank you
Update after two months !!!! Stay away this company is a Fraud , they have a great website and very pleasant sign up process . Initial welcome is great and that’s when they keep persuading you for feedback hence the high rates on Trustpilot as soon as you have to use their service that’s when you realise the scam and their real face
24 ottobre 2019
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Risposta di Warranty People
Dear Mr Apaydin.
Thank you for getting in touch with us. We always strive to offer you the best service possible and would like to apologise to you if you did not find our service up to the standards you expected of us. Having looked in to the account I can see we proceeded to perform the boiler service as per your request but found there were certain faults present with the boiler when you signed up with us. As existing faults are not covered we could not carry out a repair and advised you about this accordingly. Should you believe this is not an accurate representation of events, please get in touch with a member of our customer service team and we will be more than happy to discuss this further.
Regards.
So far so good 😊
So far so good 😊
Good customer service
Hopefully get the practical service
As good
4 ottobre 2019
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Straightforward easy to set up and a…
Straightforward easy to set up and a discount as well. I feel a lot easier now my boiler is covered. Thank you great customer service
3 ottobre 2019
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I would give 5 stars
I would give 5 stars, very polite and patient as well as great cover.
25 settembre 2019
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Nice service Olivia!
24 settembre 2019
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What a terrible service this company…
What a terrible service this company provides. Took 4 days to book a boiler service, then had to wait 9 hours in an empty unfurnished property for an engineer to fail to attend an appointment that could only be narrowed down to a 9 hour window with 30 minutes notice to attend. No comms from the engineer, had to chase both this company and their sub contractor myself to get any kind of useful information and was then informed an hour after the appointment window closed the engineer was not attending. Shocking service provision, have cancelled both my policies on the back of this performance avoid this company at all costs!!!!
5 settembre 2019
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THANKYOU
Kevin was loveLy...he answered all my queries and nsnaged to get me a 15% discount which I was very happy eith. Living on my own, I need to keep costs dosn so it was a good oruce for me. Thank you so much x
13 agosto 2019
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A good company so far.................
A good company so far - I had several questions after purchase but all were answered efficiently. I haven't used them yet in the event of a repair or emergency but so far so good.
Excellent customer service.
8 agosto 2019
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