Vodafone UK - Newcastle Eldon Square Recensioni 

195
•
TrustScore 4.5 su 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB

•

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Valutata 5 stelle su 5

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

195 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(195)

42.962 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Steph was very friendly and helpful

29 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Jack,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Always good service from steph

13 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Steven,

Your feedback is really valuable to us, thank you for leaving this review about Steph's service!

If there's anything we can assist with in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Service

I am very happy with the service I received today. The assistant done everything I needed done without any hesitation. And also very keen and good customer service also very polite

2 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi there,

Thanks for your review, and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma Newcastle

Fantastic service Gemma is a credit to your company.
Give her a pay rise!

15 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

I love coming into this store as I…

I love coming into this store as I always find the staff very helpful and understanding

15 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Yvonne,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma was so helpful

Gemma was so helpful, explaining everything in detail and she saved me money by transferring to Vodafone broadband from BT.

12 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Jennifer,

Thanks for this lovely review for Gemma.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

very helpful staff

Dan was very helpful and helped us with everything we needed

5 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Jess,

This is a great review for Dan. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Upgrade

Steph as always, was outstanding- I won’t shop in any other store because the service is always the best

14 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma sorted me out with exactly what I…

Gemma sorted me out with exactly what I needed. Great service.

14 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Ed,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

First class service from Sean!

10 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Robin,

This is great to hear. Thanks for reviewing and sharing your great feedback for Sean.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Multiple sales

Great service with clear explanations. Lots of patience. Excellent

8 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Diana,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Best customer service!

Isaac was amazing in store! Old phone wasn't working anymore and sorted me out with a brand new phone. Customer service was amazing 👏

26 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Phil,

Thanks for taking the time to write such a great review! We're delighted that Isaac was able to resolve your query. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Valutata 5 stelle su 5

Sean was excellent

Sean was excellent, very helpful

24 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Jack. Thank you for your review for Sean. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Service from Sean was brilliant

Service from Sean was brilliant. Very helpful with setting up new account for home Internet.

7 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Paddy,

Thanks for the lovely review and fantastic support for Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

100 percent helpful

100 percent helpful
Great assistance from Steph and Dan
Well done

9 settembre 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Bryan,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Erin was very helpful and…

Erin was very helpful and knowledgeable. Very quick at getting everything sorted.

1 settembre 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi. Thank you for your review for Erin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent ctatally pleased with servicesustomer relations very…

Excellent customer relations very understanding explained everything in layman's terms your staff are great

14 agosto 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Tiffany,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

5 agosto 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Tricia. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma has been amazing she is…

Gemma has been amazing she is knowledgable and friendly saving me money on my plan whilst upgrading 3 phones.

1 agosto 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Roderick,

Thanks for letting us know what an amazing job Gemma did!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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