Vodafone UK - Newcastle Eldon Square Recensioni 

195
•
TrustScore 4.5 su 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB

•

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Valutata 5 stelle su 5

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

195 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(195)

42.962 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great service from lovely friendly staff

18 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Stephen,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service sam.

7 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Michael,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Very good service received from Steph.

7 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Larry.

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The process to upgrade was very smooth…

The process to upgrade was very smooth and easy. Steph took us through the options and made us feel very welcome first thing in a Saturday morning.

7 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey ,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma at the Newcastle store has been…

Gemma at the Newcastle store has been so understanding and patient. She is knowledgeable and super efficient. Would well recommend Vidafone after her service.

13 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Shiela. Thank you for your review for Gemma. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma has been hugely helpful in…

Gemma has been hugely helpful in sorting out my dad’s phone and reducing my broadband bill.

9 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Reese was extremely helpful

8 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Julia,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma was very helpful in sorting our…

Gemma was very helpful in sorting our new contracts out and some issues with my old phone

19 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Mark. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good service thanks

Good service thanks

9 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Christine,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Excellent service

8 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Pauline,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

5* service as always

Ellie was fast, reliable and gave a professional service.
Explained all the offers available and gave us an amazing deal

4 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Lisa. Thank you for your review for Ellie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ellie resolved all our issues in store

Ellie resolved all our issues in store. Very professional and very friendly.

4 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Gary!

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service

Received amazing customer service from Sam at the Eldon Square shop. We had issues with our broadband aswell as wanting to look at new phones & we could not have asked for better service. Sam was very friendly but professional & deserves more than a well done after dealing with us for over 90mins!! 👏🏻⭐️

13 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Karen,

It's great to hear about your recent experience, and great feedback for Sam. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Megan was working under pressure but…

Megan was working under pressure but still managed to be polite and courteous. A happy customer.

3 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Peter,

We love to hear this! Thanks for taking the time to share what a great service Megan provided.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

I’ve had the most amazing experience…

I’ve had the most amazing experience today in the Vodafone store at Eldon Square. The advisors in this store are great and walked the extra mile for me. I had an issue with two of my business phones and it was all resolved in a timely and professional manner. I can really recommend this store to anyone who has questions about their contract, technical issues or just need a new phone.

29 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Mark,

Thank you for taking the time to leave us a review. It's great to hear about your recent experience and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Very friendly and professional service

Very friendly and professional service. Staff extremely knowledgeable, and gave useful tips

4 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Rick,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful

Very helpful, found the broadband that was right for us.
Updated phone contact simply.
Friendly.

23 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gemma is truly fantastic

Gemma is truly fantastic.
Got me a fantastic deal. I now have 3 contracts with you.
She's a major asset to your store.
Well done !!! And thanks 😊

1 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey there,

Thanks for the lovely review and fantastic support for Gemma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful and professional

12 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Vicky,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Steph

Steph ,
Was excellent and 5 star

10 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Malcolm,

Thank you for your review! We're delighted to hear that you had an excellent experience with Steph.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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