Vodafone UK - Newcastle Eldon Square Recensioni 

195
•
TrustScore 4.5 su 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

195 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(195)

42.962 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Eldon square vodafone

Sam was extremely helpful and made the transaction easy for this old geezer.

15 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service and technical help

Excellent service and technical help

Sam and Dan

10 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Paul,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Steph was great and knowledgeable about…

Steph was great and knowledgeable about the phones

6 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Colin,

This is really great to hear!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

This is the worst broadband provider I…

This is the worst broadband provider I regret joining them, the help team is not even in the UK but in Egypt! And I have been facing internet problems since I joined while having to call their help team in Egypt every time, it's been a headache for me but they never forget to charge me £30 something a month for it!

30 novembre 2022
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Sabah,

I can certainly appreciate how frustrating it must be to have internet issues, I know how important a stable working connection is. So this can all be checked out and resolved, please reach out to the Broadband team via LiveChat here: vodafone.uk/2LCJiTm if you would rather not call up.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Was attended to by Ash

Was attended to by Ash. Great guy, amazing customer service

24 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Funmilola,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great staff

Great staff
Very quick service

22 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ash was very very helpful and assisted…

Ash was very very helpful and assisted us well. Excellent customer service.

18 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi there,

Thanks for sharing your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valutata 4 stelle su 5

Great services from Ash

Great services from Ash. The system caused a slight delay.

7 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Sayed,

Thanks for your feedback for Ash. I'm sorry there was a delay with the system.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Helped keep my number

7 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi Amy,

I'm glad to hear you've been able to keep your own number.

Thanks for your feedback. If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Vodafone Newcastle

Sam- very helpful ,pleasant demeanour, and did the job

7 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Today I was met by lovely ash

Today I was met by lovely ash, sooo helpful, absolutely lovely manners he helped me add a smart watch to my current plan.

5 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Kunal was amazing

Kunal was amazing , so helpful and efficient.
Outstanding sevice

4 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hi David. Thank you for your review for Kunal. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Stephanie went above and beyond for me

I was had a short amount of time as I needed to get my luggage and get to the station for a train at 3pm. The salesperson (Stephanie) at the Eldon Square Store in Newcastle was excellent and was clock watching with me and doing everything as fast as she could. I want to say I appreciated her speed and efficiency for completing my upgrade. I made my train with seconds to go. Stephanie, went above & Beyond to get me sorted. She also sorted a sim card for my mum so she could use my current phone when I swap over. Stephanie, found a great deal for me cheaper than my current one.
I will go back one day just to say thank you

25 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Newcastle Eldon Square

Risposta di Vodafone UK - Newcastle Eldon Square

Hey Caroline,

Thanks for the lovely review and fantastic support for Stepanie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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