Used The Radiator Company in 2009 -2011 to provide high end radiators on a large property renovation. 17 years later, am renovating one of the bathrooms. Needed to know the accurate specif... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Everything went really well. Our heating guy fitted them last week. These were to replace some (unbranded) radiators that were fitted about 12 years ago and which has started to lose their powder c... Leggi di più
L'azienda ha risposto
Great selection of radiators. I'm really happy with the purchase and service I've received. Although Im not quite sure about the Thank You gift that arrived a few days later Pasta !?! Rec... Leggi di più
L'azienda ha risposto
Good customer service, easy to navigate website, ordered with no problems, received it quickly, and got a very thoughtful thank you gift of "radiator pasta"! So far it's great. Will update if there's... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The Radiator Company was formed in 1998. Since then we have become one of the largest suppliers of designer radiators in the UK and Ireland. A network of over 520 Showrooms nationwide means we’re never far away. We also work with most Plumbing and Heating merchants, who can help you with your project. With over 20 years of experience in the UK, The Radiator Company invests in continuous research into new technologies and the development of new products. In 2017 we joined the IRSAP family Established in 1963, IRSAP is now Italy’s leading manufacturer of designer radiators. Our expertise as a manufacturer produces the best in both quality products and customer service. It's why almost every range of our radiators is produced in Italy, to provide you with the highest quality product for your home. We can help you choose the perfect solution for warming your home. Our designer radiators are suitable for every room: Living rooms, Hallways, Kitchens, Bedrooms, Bathrooms and Conservatories. To further guarantee their quality, all our radiators and towel rails are UKCA approved and certified to BS EN442 too
Informazioni di contatto
Units 13 to 14 Charlwoods Road, RH19 2HU, East Grinstead, Regno Unito
- 01342 302250
- sales@theradiatorcompany.co.uk
- www.theradiatorcompany.co.uk
4,8
Eccellente
114 recensioni
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Excellent service provided with good…
Excellent service provided with good communications and delivery. Would recommend and now considering buying a second radiator.
28 marzo 2022
Risposta di The Radiator Company
Dear Richard,
Thank you for your review, we are glad that the service you received was to the high standards we pride ourselves on.
If you need any help buying a second radiator, please do not hesitate to contact our customer service team who will be happy to help with any questions you may have.
Kind regards
The Radiator Company Team
Lovely telephone manner
Lovely telephone manner. Easy to order .Delivered in record time.
28 marzo 2022
Risposta di The Radiator Company
Dear Ms Woodger
Thank you for your comments, it is always pleasing to hear that the order process was found to be easy and equally pleasing to hear that the delivery was on time.
If we can help in any further way, please let us know.
Kind regards
The Radiator Company Team
Good efficient service
Good efficient service. Haven't tried product yet but I'm sure we won't be disappointed.
28 marzo 2022
Risposta di The Radiator Company
Dear John,
Thank you for your review, we are glad to hear that the service you received form us was efficient. We hope you will not be disappointed once the product is installed as well.
If you require any further help, please do not hesitate to contact us.
Kind regards
The Radiator Company Team
Risposta di The Radiator Company
Dear Sarah,
Thank you for your comments, we are glad you like the product, and that delivery was speedy. It is also pleasing to hear that the after sales service was to the standards we set ourselves.
If we can be of any further help, please let us know.
Kind regards
The Radiator Company Team
Risposta di The Radiator Company
Dear Ms Vythelingum
Thank you for you review, we are glad to hear that you received great service and liked the product.
We hope we can help you again in the future.
Kind regards
The Radiator Company Team
Excellent service
The Radiator Company went to a lot of trouble to source two radiators we needed as a direct replacement for two defective ones. Caroline traced the manufacturer, and ordered them on our behalf. We were kept informed every step of the way, and she never minded our questions!
I would highly recommend this company, and would not hesitate to use them in the future.
28 marzo 2022
Risposta di The Radiator Company
Dear Mr Gatti
Thank you for your comments, we are so pleased that our customer service team were able to help you find the product you were after. It is always pleasing to hear that the communication you received was to a high standard.
If you require any further help in the future, please do not hesitate to contact us.
Kind regards
The Radiator Company Team
It's difficult to review when I'm still…
It's difficult to review when I'm still waiting for my order to arrive and I've received no indication/communication regarding delivery date! Ordering and paying were both straightforward and the web site was easy to navigate. When my order arrives, there's a good chance I will increase my star rating. It seems odd to request a review prior to fulfilment.
28 marzo 2022
Risposta di The Radiator Company
Dear Ms Feltham,
Thank you for your review and apologies you were asked for one to soon. We believe a member of our customer service team has been in contact to explain the error that caused you to receive the request for a review to early.
We also believe that they have booked in delivery for your order with you, and we hope that the rest of the order process up to delivery will be as straight forward as ordering the product was.
If we can help you in any other way, please let us know.
Kind regards
The Radiator Company Team
Ordered a curved radiator.
Ordered a curved radiator.
Was given the correct guidance on how to work out the right measurements.
Arrived on time and works perfectly.
Very happy
11 gennaio 2022
Non scritta su invito
Awful Client service and incorrect technical information listed on website - beware
If possible, do not ever buy radiators from this company - we purchased over 15 wall mounted radiators - our plumbers did the first fix per technical dimensions listed for for pipes centres from their website - these were all around by 50mm and so we had to re do first fix plumbing and huge expense - this was due to longer lead times than promised - we had by this stage put on plaster board and plastered. When the radiators turned up on site for fitting - pipe centres were not as stated on the company's website and all of the plaster board walls had to be pulled down - when it came to asking for recompense - they are offered pounds when it cost thousands to put their incorrect technical details published right - some months later the website was still listing incorrect pipe centre dimensions which was truly shocking that other customers were potentially going to experience the same pain - steer clear and buy elsewhere.
21 giugno 2021
Non scritta su invito
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