Ordering was relatively simple and the radiator arrived in good time. My only quibble would be that the customisation and ordering process didn't make it clear that valves weren't included, so I had... Leggi di più
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Scopri cosa dicono le persone
Delivery driver called ahead to confirm time, and was very helpful and friendly on the day. It left a great impression, thank you.
Great selection of radiators. I'm really happy with the purchase and service I've received. Although Im not quite sure about the Thank You gift that arrived a few days later Pasta !?! Rec... Leggi di più
L'azienda ha risposto
Good customer service, easy to navigate website, ordered with no problems, received it quickly, and got a very thoughtful thank you gift of "radiator pasta"! So far it's great. Will update if there's... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The Radiator Company was formed in 1998. Since then we have become one of the largest suppliers of designer radiators in the UK and Ireland. A network of over 520 Showrooms nationwide means we’re never far away. We also work with most Plumbing and Heating merchants, who can help you with your project. With over 20 years of experience in the UK, The Radiator Company invests in continuous research into new technologies and the development of new products. In 2017 we joined the IRSAP family Established in 1963, IRSAP is now Italy’s leading manufacturer of designer radiators. Our expertise as a manufacturer produces the best in both quality products and customer service. It's why almost every range of our radiators is produced in Italy, to provide you with the highest quality product for your home. We can help you choose the perfect solution for warming your home. Our designer radiators are suitable for every room: Living rooms, Hallways, Kitchens, Bedrooms, Bathrooms and Conservatories. To further guarantee their quality, all our radiators and towel rails are UKCA approved and certified to BS EN442 too
Informazioni di contatto
Units 13 to 14 Charlwoods Road, RH19 2HU, East Grinstead, Regno Unito
- 01342 302250
- sales@theradiatorcompany.co.uk
- www.theradiatorcompany.co.uk
Professional and friendly
Delivery driver called ahead to confirm time, and was very helpful and friendly on the day. It left a great impression, thank you.
Ordering was relatively simple and the…
Ordering was relatively simple and the radiator arrived in good time. My only quibble would be that the customisation and ordering process didn't make it clear that valves weren't included, so I had to order valves from another company that was able to do next day delivery. I have had numerous compliments on the design and colour. It looks lovely.
Kept me updated with delivery date…
Kept me updated with delivery date radiators came when they said they would and undamaged.

Risposta di The Radiator Company
Satisfied customer.
Two orders placed for a total of 5 radiators. In both cases I've received a high quality product, promptly despatched and delivered on the date and in the time slot agreed. The complimentary radiatori pasta was a nice and wholly unexpected touch.
Curved 4 column radiators
very helpful measuring guide , radiators made to the perfect size. They look fantastic now they are in place . Would recommend the Radiator company to others .
Good customer service and delivery…
Good customer service and delivery processing on a split order.
Great service very helpful &…
Great service very helpful & knowledgeable phone support fab product
Good radiators and good customer service
This was a repeat purchase from the radiator company as we had bought from them before and been pleased with the radiators. It was easy to order, phone conversations with staff were helpful and the radiators arrived in a timely manner. We were updated along the way so knew what to expect when. I would highly recommend this company.
Good service
Good service - Radiator in size that I needed and at reasonable price. Quick delivery. A good service all round.

Risposta di The Radiator Company
A great company to order from
A Very helpful call centre , helping me get the correct product . The ordering online was very easy to complete. Delivery of the radiator was in two days, and a time slot was given the previous day . A superb experience and I love the radiator, it completes the whole house of The Radiator Company’s radiators.

Risposta di The Radiator Company
Very helpful on the phone
Very helpful on the phone. Did exactly what they said they would do.

Risposta di The Radiator Company
Great radiator and TVR
Great radiator and TVR. I was also impressed with friendly Customer Services who resolved an issue with the delivery without any fuss.

Risposta di The Radiator Company

Risposta di The Radiator Company
GREAT SERVICE
Website is very clear. Ordering was also very simple. Delivery was as advised and on time

Risposta di The Radiator Company

Risposta di The Radiator Company
Excellent communication/updates from…
Excellent communication/updates from Sue and the customer service team.
Hope the radiator is as good as the service!!
Kitchen radiator. At each stage of purchase and delivery
At each stage of purchase and delivery, staff were very helpful and constructive. This was particularly true when ordering the radiator and finalising measurements.

Risposta di The Radiator Company
Everything went really well - thanks!
Everything went really well. Our heating guy fitted them last week. These were to replace some (unbranded) radiators that were fitted about 12 years ago and which has started to lose their powder coat finish due to some weepage around the end caps.
Two of the new radiators came with end feet already fitted - we did not expect that - but are a very close height fit compared to the loose cast-iron feet on all our other radiators.

Risposta di The Radiator Company
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