Great service from the Moving Portal whilst helping me resolve and issue with the surveying company. They are always quick to respond to emails, always answer the phone and everyone I spoke with was... Leggi di più
L'azienda ha risposto
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Absolutely fantastic service. As a first time buyer who has no idea how the process works, I found them to be really helpful, sufficient and they turned things around so quickly. I spoke with Joe toda... Leggi di più
L'azienda ha risposto
We had a level 3 house survey completed recently and were really happy with the results. The comprehensive report was easy to understand and helped put our minds at ease when buying out first home. Th... Leggi di più
L'azienda ha risposto
Really quickly and easily organised. The surveyor was very good with our questions and importantly we had a few weeks to get it done and it was only a few days after the booking it was complete.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Services: At the Moving Portal we operate a national panel of RICS Chartered Surveyors throughout England, Wales and Northern Ireland. The Moving Portal receive instructions from Mortgage Brokers, Independent Financial Advisors, Estate Agents and Solicitors. We provide RICS Home Surveys Level 2, Level 3 and Independent Valuations, allowing a simple and easy customer journey for our mutual clients.
Informazioni di contatto
Suite 2 Masters Court, OX9 3FA, Thame, Regno Unito
- 01844 211033
- enquiries@themovingportal.co.uk
- www.themovingportal.co.uk
4,9
Eccellente
421 recensioni
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Thorough survey and great service
Received a thorough and swift survey, level of service and communication was excellent!
16 agosto 2024
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Risposta di The Moving Portal Limited
Thank you so much Brian, our team are delighted to hear that the service you received was excellent. Kind regards The Moving Portal
Excellent service and very detailed report
I would highly recommend using this company. The report was extremely detailed and as I was looking to buy a real project property it was very very helpful. I ended up pulling out of the buying process as there was a lot of issues the survey picked up that I couldn’t see.
I would definitely use them again
25 giugno 2024
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Risposta di The Moving Portal Limited
Thank you so much Lesley we are so happy to read that you would use our services again. Best wishes, The Moving Portal
Great service
Great service, first time using it and very detailed reports. Level 2 service, went well and they emailed the reports asap.
Highly recommend.
9 luglio 2024
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Risposta di The Moving Portal Limited
Thank you so much Nisha, we are really pleased to hear that you would recommend us. Best wishes with your onward purchase. Kind regards The Moving Portal
Prompt level 2 survey that allowed me…
Prompt level 2 survey that allowed me to then dig deeper into highlighted concerns.
23 luglio 2024
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Risposta di The Moving Portal Limited
Thank you Sarah, we are really pleased to read your review and that the process was prompt. We hope the rest of the purchase is a smooth one for you. Kind regards The Moving Portal Team
A very timely full report aided with…
A very timely full report aided with pictures, explanations and recommendations. A quality product backed up by a post telephone conversation to answer any related questions. Thank you
26 luglio 2024
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Risposta di The Moving Portal Limited
Thank you Heather, we are so pleased to read this. We appreciate you taking the time to leave us this feedback. Kind regards The Moving Portal Team
Excellent service
Excellent service, used a few times now and always they have been efficient, speedy and personable, would definitely use again.
9 luglio 2024
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Risposta di The Moving Portal Limited
Thank you for being a returning customer Corrie, this means so much! We hope to assist you again in the future. Best wishes The Moving Portal
Great company
Great company to use, very straightforward and kept us up to date as we went a long.
26 giugno 2024
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Risposta di The Moving Portal Limited
Thanks so much Tom, we appreciate you taking the time to leave us this feedback. Best wishes with your onward purchase. Kind regards The Moving Portal
Excellent Service
Company admin called me on the same day as the survey was requested to discuss my needs and any specific concerns or requirements I had. Surveyor (Roshan) called me on the day of the survey to check these and whether I had anything further. Also talked through what to expect from him - confirmed he would call to advise if anything adverse discovered as may take a few days for the full report to be prepared. Once the report was received he called again and was happy to clarify anything I was not sure of. Excellent and prompt service - highly recommend and would use again.
7 giugno 2024
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Risposta di The Moving Portal Limited
Thanks so much Greg, we are delighted to read your review and that you would recommend us and use our services again - we hope to be able to assist you in the future. Kind regards The Moving Portal Team
Superb service
Superb service, quick and easy to arrange surveys. Would recommend happily.
16 luglio 2024
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Risposta di The Moving Portal Limited
Thank you so much Simon, we are very happy to hear that you would recommend us. Best wishes The Moving Portal Team
Great company
Harry at The Moving Portal was very helping in organising our home survey. Our surveyor from valunation was amazing, identified spray foam insulation and gave us plenty of explanations and support.
16 luglio 2024
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Risposta di The Moving Portal Limited
Thank you so much Ellie, your feedback has been passed to Harry. We hope the rest of your purchase has been going smoothly. Kind regards The Moving Portal Team
Elliot performed my report
Elliot performed my report. It was extremely comprehensive. I feel the money was very well spent.
Elliot even allowed me to contact him with any questions.
3 giugno 2024
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Risposta di The Moving Portal Limited
Thank you so much Ben, we are delighted to read this! Kind regards The Moving Portal Team
The survey was done promptly but I had…
The survey was done promptly but I had a specific question which took we 3 emails plus a request on the portal to get a very unsatisfactory response
17 giugno 2024
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Risposta di The Moving Portal Limited
Thank you for your review Mr Cassidy. We are sorry to hear that the surveyor was slow in responding to your specific question, we would certainly not expect you to have to request this 3 times. We have looked in to your individual case and will address this with the surveyor as we have agreed SLA's in place with the surveyors. We are also sorry to hear that the response you received was not satisfactory. Please do contact us if you wish us to look in to this further. Kind regards The Moving Portal Team
We were very impressed with the service…
We were very impressed with the service starting with the helpful lady on the phone to the full report both by email a hard copy. The report was thorough and easy to understand. Would recommend the service you gave us.
29 maggio 2024
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Risposta di The Moving Portal Limited
Thank you so much for your review, we really appreciate it and we are so pleased to hear that you would recommend our services. Kind regards The Moving Portal Team
Risposta di The Moving Portal Limited
Thank you so much Simon - we wish you all the best with your onward purchase. Kind regards The Moving Portal
Prompt at getting back to me on…
Prompt at getting back to me on enquiry. Quick to complete the survey and very thorough. A bit slow in getting the report back to me. Over all pretty good.
4 marzo 2024
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Risposta di The Moving Portal Limited
Many thanks for your review Julie, we are pleased that the survey was arranged quickly. We have had a look at your individual case and can see the report was issued 5 working days after the survey. Our standard timeframe is 5-7 working days so it was within this, we apologise if this was longer than you had anticipated. We wish you a smooth onward purchase. Kind regards The Moving Portal Team
Quick and efficient
We made contact with The Moving Portal via our broker and they were able to assign Quantum Valuations LLP to do a Level 3 survey promptly. The survey was conducted two weeks later and a report was turned around within two days.
25 gennaio 2024
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Risposta di The Moving Portal Limited
Thank you so much for your 5* review, we appreciate your feedback. Best wishes The Moving Portal Team
great surveyors
We had an excellent experience having our survey conducted with Matthew. Our report was sent promptly and after access issues to the property the team went back to further inspect what they could not initially. As first time buyers Matthew was able to answer our queries. The report was very thorough.
7 febbraio 2024
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Risposta di The Moving Portal Limited
We are so happy to read your review - thank you, as FTB it can be daunting, so we are really pleased that Matthew was so helpful throughout the process. Wishing all the best in your new home. Kind regards The Moving Portal Team
Efficient and great communication…
Efficient and great communication between the company and myself. Very helpful and friendly with any questions.
15 gennaio 2024
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Risposta di The Moving Portal Limited
Your review is hugely appreciated. Thank you. Best wishes, The Moving Portal Team
Excellent to deal with
Excellent to deal with, kept up to date all the way and report received within the week. Report was very detailed and helpful.
7 febbraio 2024
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Risposta di The Moving Portal Limited
Thank you so much Gemma - we really appreciate your review. Wishing you all the best in your new property. Kind regards The Moving Portal Team
Very bad surprises when I moved in last…
Very bad surprises when I moved in last December.
Moving Portal Limited failed to notice a damaged ridge! Now, the entire roof needs repair, along with damp walls requiring complete isolation renovation. There's been no accountability, no compensation, and no response to my emails. Just radio silence!
1 febbraio 2024
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Risposta di The Moving Portal Limited
Dear Mr Zephyr,
We are sorry to hear that you are disappointed. The last communication we received direct from you was on 29 December. At this time the surveyor got in touch with you and the communication has continued between you and the surveyor directly, including them revisiting the property.
We have reached out to the surveyor this afternoon and asked them to provide us with the outcome of their revisit, we will be in touch as soon we have received their update. Kind regards The Moving Portal Team
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