GOTO Group Recensioni 2.092

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Roisin provided a level 3 survey for the house I am purchasing. She called me once she completed her survey she advise what she found ahead of receiving the report. Report arrive promptly very thoroug... Leggi di più

Valutata 5 stelle su 5

All the comms with this group were clear, precise and efficient, including having to rearrange the date of the survey. George Brown was my personal contact and nothing was too much trouble. The survey... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very good service. We were struggling with the sale of our leasehold flat. Upon the first auction session we were successful and found a great buyer. Process seemed clear and supported by GoTo. There... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ryan provided excellent customer service from start to finish. He was incredibly helpful, taking the time to guide me through the process and ensuring I had all the relevant information I needed. He... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi di aste online
  2. Geometra professionista
  3. Broker di mutui
  4. Agenzia di vendita al pubblico incanto di immobili

Scritti dall'azienda

GOTO Group provide an end-to-end home moving solution, consisting of nine property services. Our innovative platform, includes the following products: Mortgages, Removals, Surveys, Conveyancing, Home Insurance, EPC, Floorplan, Online Auctions and our unique Committed Buyer product. Providing choice to consumers, adding value to agents.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2092 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Roisin provided a level 3 survey for…

Roisin provided a level 3 survey for the house I am purchasing. She called me once she completed her survey she advise what she found ahead of receiving the report. Report arrive promptly very thorough would definitely use her again

22 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Libby De Gelas Has been really great

Libby De Gelas Has been really great; very responsive, informative and overall lovely to liaise with. Thank you!

23 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

Ah that so nice to hear, thanks for letting us know how lovely Libby was and thanks for choosing the GOTO Group.

Valutata 5 stelle su 5

Great service

Sophia J was really helpful

23 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

Thanks for your review, and good to hear how helpful Sophia was. Thanks for choosing the GOTO group.

Valutata 5 stelle su 5

Great friendly service

Ryan was great over the phone, so helpful, gave great context and information regarding the level 2 and 3 homebuyers survey. Thank you for your help & reassurance!

23 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

So pleased to hear that Ryan explained everything so well, we are grateful for you choosing the GOTO Group.

Valutata 5 stelle su 5

Communications/Professionalism

All the comms with this group were clear, precise and efficient, including having to rearrange the date of the survey. George Brown was my personal contact and nothing was too much trouble. The survey report was sent within 4 days of the survey and was easy to follow.

13 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

What a lovely review - thank you and great to hear that George was so helpful. Thanks for choosing the GOTO group.

Valutata 5 stelle su 5

Good sale and Moving

Thanks to Lisa and the team they were professional and supported us throughout the process. They made the experience a lot easier to work with and nothing was to much trouble. Thank you all.

16 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

So pleased to hear that everyone played their part in getting this progressed for you. Thanks for choosing the GOTO group.

Valutata 4 stelle su 5

He is polite

He is polite, consistent and proactive.

21 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

Thanks for your review, we work hard to help our customers, thanks for choosing the GOTO Group.

Valutata 5 stelle su 5

Efficient service

Both Lucy and Ryan were a pleasure to deal with. They were both friendly and efficient. Great service

22 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

Thank you so much for your review - great to hear that the service by both of our lovely team members was good. Thanks for choosing the GOTO Group

Valutata 1 stelle su 5

Dont deal with this company they make…

Dont deal with this company they make appointments and then cancel i had work booked off flights booked and car hire and they just cancel two weeks trying to make an appointment then they cancel waste if time

20 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

Dear Mr Greaney

We acknowledge receipt of your review, as has been discussed with you we have continued to try to arrange with the seller to enable the viewing to proceed, however at this moment they are unable to accommodate. As explained to you the seller is responsible for their own viewings, it is not part of the service that we provide to them, and we do not therefore have any ability to arrange this for you.

I do understand that this is frustrating for you however understand that alternative dates and times have been offered.

Valutata 4 stelle su 5

Very responsive and good communication

I would give five stars, but I haven't yet had the survey yet. I worked with Cameron who was very helpful and very responsive. He helped me organize a survey which will be done promptly. I would give five stars, but I am awaiting the end of the process and for the survey to actually take place.

20 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

Thanks for your review and we hope you will come back and give us the five stars when you receive the report! Thank you for choosing the GOTO group.

Valutata 5 stelle su 5

Helpful and efficient

Options and prices clearly stated by Harry. No pressure put on me. Simple and efficient.

20 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

Thanks for your review, we do try hard to make our pricing transparent and easy to understand so its good to hear it works. Thanks for choosing the GOTO group.

Valutata 5 stelle su 5

We had a really easy experience with…

We had a really easy experience with GOTO for our homebuying survey. We opted for a level 3 and their prices were very competitive. Payment and terms were easy to understand.
Our advisor Cameron Rafferty was great and very professional.

20 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

Thank you for your review - its good to hear that Cameron was able to help you. Thank you for choosing the GOTO group.

Valutata 5 stelle su 5

Haven't had the survey yet but great customer service

Haven't had the survey yet, so I can't comment on that but Ryan Pervez was incredibly helpful over the phone. He was very helpful and took the time to talk me through the process and answered my questions in a clear and accessible manner.

17 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

Thank you for you review, it sounds like Ryan did a great job to help sort out your survey. Thank you for choosing the GOTO group.

Valutata 5 stelle su 5

Great service

Great service. Lucy had brilliant communication throughout and made the whole process as easy as possible. Would highly reccommend!

17 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

Thank you for your review and we are so pleased that Lucy was so helpful. Thank you for choosing the GOTO Group.

Valutata 5 stelle su 5

Very good service

Very good service. We were struggling with the sale of our leasehold flat. Upon the first auction session we were successful and found a great buyer. Process seemed clear and supported by GoTo. There was only a couple times we promoted to know what was happening as sometimes the progressor said they were doing something and we didn’t hear back. However they were open to promoting and there were honestly no issues. I really recommend this service.

16 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

Thank you for your review and we do appreciate the feedback, it is important to us to understand what is going well. Thank you for choosing the GOTO group.

Valutata 5 stelle su 5

Outstanding service

Outstanding service, dealt with Ryan Pervez very responsive put me in the right direction and made it easy for me to be in the right hands. I would highly recommend

16 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

We are so pleased that Ryan was so helpful and that everything went well. Thank you for choosing the GOTO group.

Valutata 5 stelle su 5

Helpful, genuine and easy to contact

Libby was extremely helpful in the process of arranging a home survey. She gave us time to decide which level was best suited for us and was available to contact very easily.

14 aprile 2026
Non scritta su invito
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Risposta di GOTO Group

What a lovely review for Libby we are so pleased to hear what a great job she did. Thank you for choosing the GOTO group.

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