An excellent experience this morning. Everybody in the Grantham branch go out of their way to be helpful. Special thanks to Rosemary who went more than the extra mile today. Kind regards. Nige... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
It was wonderful to actually speak to a person who was extremely helpful. Dawn sorted all my paperwork out for me and put the app on my phone. She was terrific and no AI can replace that personal int... Leggi di più
L'azienda ha risposto
At first we had issues using the online facility, which that was due to making improvements to the site, but all was working fine at the end. When ringing up for advice, customer service was extremely... Leggi di più
L'azienda ha risposto
Trying to open fixed rate online. The worst I have ever experienced. Keeps on deleting info input, keeps saying not in proper format and just not accepting info input. Totally impossible to op... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Cooperativa di credito edilizio
- anche in
- Broker di mutui
- Erogatore di crediti ipotecari
- Istituto finanziario
Scritti dall'azienda
The Melton is a modern, mutual building society that has been serving the people of Melton Mowbray and the surrounding area since 1875. Our success is built on being an independent, mutual society, that places customers (or members) at the heart of everything we do. Being a mutual means we don’t have to pay shareholders dividends. So we can share the results of our success with our members through higher interest rates for savers, lower rates for borrowers and providing better services.
Informazioni di contatto
Mutual House, Leicester Road, Melton Mowbray, Leicestershire, LE13 0DB, Melton Mowbray, Regno Unito
- 01664 414141
- melton@mmbs.co.uk
- www.themelton.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Imogen was amazing!
Imogen from Stamford/Oakham was absolutely amazing! She made the whole experience so easy and stress-free from start to finish. She was incredibly helpful, friendly and professional, We couldn’t have asked for a better experience!

Risposta di Melton Building Society
Local branch
What we appreciate is bring able to go into a local branch office and deal face to face rather than online. Staff always well informative and friendly

Risposta di Melton Building Society
Really helpful staff always friendly…
Really helpful staff always friendly great service

Risposta di Melton Building Society
Melton Branch staff are always very…
Melton Branch staff are always very helpful and friendly . Nothing is too much trouble .

Risposta di Melton Building Society
Lias was very quick very good at a job…
Lias was very quick very good at a job opening two accounts, very happy with the building.Society always have been for over. 30 years

Risposta di Melton Building Society
We called into the branch on speck to…
We called into the branch on speck to arrange ISA transfer. Lady called Zee successfully arranged everything for us whilst displaying knowledge and courtesy as well as a degree of humour.
It is good to deal with a very local company.

Risposta di Melton Building Society
James was very professional and helpful…
James was very professional and helpful as always

Risposta di Melton Building Society
Well done Alison the MM advisor!
Alison the MM advisor was very professional and helpful dealing with my query, which was a very nice experience!

Risposta di Melton Building Society
Really informative and helpful.
I popped in to ask about the latest savings products, Zena was really friendly, helpful and knowledgeable. Thank you ☺️

Risposta di Melton Building Society
Superb staff
Superb staff – friendly, knowledgeable, and genuinely happy to help. Excellent customer service from start to finish. Highly recommended.

Risposta di Melton Building Society
An excellent service from Melton Mowbray Building Society
It's so great to have Melton Building Society and their wonderful staff.
I would particularly like to recommend Jessica, for providing such a caring, personal and thorough approach to my requests.
It is a calm environment there and I didn't feel rushed. Jessica is very welcoming and extremely helpful.
She also recommended services I didn't realise the society provided.
I would also like to thank James for his kind support.
Well done.

Risposta di Melton Building Society
Very helpful on the telephone
Very helpful on the telephone. Set up a new ISA for me. No high pressure sales talk which you get from others.

Risposta di Melton Building Society
Great customer service
We ALWAYS have a great customer experience at the Melton Building Society. We saw Jess today and she was so friendly, helpful, patient and professional in helping us decide what to do with our account. She spoke in detail about our options which we found very helpful, nothing was too much trouble. This is why we always keep returning to the Melton Building Society, their customer service is brilliant.

Risposta di Melton Building Society
I saw James at Grantham branch.
I saw James at Grantham branch.
He was very polite courteous helpful cheerful and professional and efficient!
A credit to your business 🤗

Risposta di Melton Building Society
Zena was extremely helpful and made…
Zena was extremely helpful and made sure my elderly mother wasn't being pressured into withdrawing cash.

Risposta di Melton Building Society
I visited the branch in Melton Mowbray…
I visited the branch in Melton Mowbray after losing my husband. The staff were so helpful and courteous during the most difficult time of my life. I wish all the other companies I’ve had to deal with were just as good.

Risposta di Melton Building Society
Oakham office.20
Ben at Oakham was friendly helpful and knowledgeable.

Risposta di Melton Building Society
Keep up the great work
Over the last 20 years, I have always found all the staff at the Grantham branch helpful, friendly and professional.
I've always been treated as a valued customer, nothing is too much trouble, and they take their time explaining everything to you and making sure all questions are answered.
Keep up the great work.

Risposta di Melton Building Society
It’s great to go into the Melton and…
It’s great to go into the Melton and speak to advisors face to face in a private room. We have been investors for 60 years as well as having our mortgage with you. You have always been competitive on the high street. Always had great service in Grantham.

Risposta di Melton Building Society
Really easy and friendly
Really easy and friendly. Josh talked us through everything and helped us with the paperwork. We didn’t have an appointment but were given a private room to discuss things and got everything sorted in one go. Really great. Thank you.

Risposta di Melton Building Society
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