Usual excellent service from Shawbrook, when my ISA matured. Very easy to check and switch to a new product. Very good communication at all times during the process. Reason I didn’t give 5 stars was... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have been a customer of Shawbrook for a long time...I am 88! I have always found them to be efficient, helpful and pleasant even when sometimes I must be a pain in the proverbial. Their savings rat... Leggi di più
They were giving good interest rates for your investment amount. When I had a finance issue they sorted it out for me. You can connect with someone (in person) when you phone.
L'azienda ha risposto
Always very helpful if I've ever needed to ring. Kept informed of everything. Website is very user friendly. I really like that you only have one nominated bank account attached to your Shawbrook ac... Leggi di più
Dettagli dell'azienda
Informazioni su Shawbrook
Scritti dall'azienda
Welcome to Shawbrook
The home of award-winning lending and savings products for established UK businesses, professional property investors, and individuals.We deliver the premium experience, flexibility and certainty that our customers value.
✓ Trusted by over 560,000 customers ✓ Extensive product range ✓ Rated Excellent with over 10,000 reviews on Trustpilot ✓ FSCS protection across our savings range up to coverage limitsAward Winning
We are rated 'Excellent' by our customers and recognised by the experts across our range of award-winning products, including specialist finance for businesses, property developers, residential and commercial landlords and individuals.
As we're a UK bank, customers choosing our award-winning savings products are also protected through the Financial Services Compensation Scheme.
Informazioni di contatto
Lutea House, CM13 3BE, Brentwood, Essex, Regno Unito
- www.shawbrook.co.uk
Join over 300,000 switched on savers
4,6
Eccellente
20.348 recensioni
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Keeping me informed
18 aprile 2026
As a long time customer I don’t like…
As a long time customer I don’t like Shawbrooks policy of rewarding new customers with higher interest on Everyday Saver.
26 febbraio 2026
Where is my money????
I have two Shawbrook Bank cash isa’s sold to me by their “banking partner” Hargreaves Lansdown. Their isa’s clearly say “Powered by Shawbrook”. I opened the first one in November 2025. Because some of my money was moved by Hargreaves Landsdown into a poorer interest paying Shawbrook Isa. I needed a full statements of both accounts (totalling ive £40k). Hargreaves can’t produce a statement (see their response to my complaint). They say they don’t have the money, it’s with their banking partner Shawbrook and only they can issue proper statements showing the balances.
I rang Shawbrook the lady I spoke to said it’s nothing to do with them and they are not responsible for anything HL do. Also they are not their agent. She said “If you bought a Bosch washing machine you don’t go to Bosh if it goes wrong !!!” I replied “I have and I did and they fixed” what a stupid analogy. I said “HL is the retailer and you are the manufacturer. The money is in your bank (unless HL have stolen it which I doubt. So I have no legal documentation I need to pursue a claim on my money. Shawbrook allows someone to sell their products using their name then washes their hands of any liability. When I took out the first Isa there was no mention of Shawbrook Bank until the account was open.
I would avoid this company like the plague.
18 aprile 2026
Non scritta su invito
GOOD SERVICE AND INTEREST RATES
18 aprile 2026
I have saved with Shawbrook for a long…
I have saved with Shawbrook for a long time. Reliable and good returns.
17 aprile 2026
Instructions were easy to follow. Re investing an ISA
Instructions were easy to follow.
17 aprile 2026
Simple to use.
10 aprile 2026
A good efficient company.
I have been with Shawbrook for a number of years, and I have always been extremely satisfied with the servive.
13 gennaio 2026
Really good interest rates
6 marzo 2026
Have been a using your ISAs for many…yes
Have been a using your ISAs for many years always have competitive rates and excellent support service.
17 aprile 2026
Easy to use
V nice advisor on customer services ( I think Kay??), helpful and knowledgeable
I would have reinvested my ISA with Shawbrook but interest rates better elsewhere
17 aprile 2026
Easy setting up of account and…
Easy setting up of account and excellent chat information online with quick response time.
15 gennaio 2026
Very helpful staff. Answered the telephone very quickly and dealt with a query efficiently.
Very helpful staff. Answered the telephone
16 aprile 2026
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