Sytner Group - Sytner High Wycombe BMW Recensioni 

876
•
TrustScore 4.5 su 5

4,6

575-647 London Rd, HP11 1EZ High Wycombe, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Overall very efficient service received from Sytner BMW High Wycombe. They bought my i4 via Motorway, supplied an i3S and bought back the i3S as it wasn't for me (my error). Since bought an I-PACE fr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

An absolutely amazing experience from top to bottom. Purchasing a car can sometimes be stressful, but Dan Bushby made the entire process seamless, going above and beyond at every step. Sharing the day... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Awful dealership, lies and miss selling of a vehicle i purchased for my parents. Tim bush and his manager Narsim were not honest, emailed me several times acknowledging their mistake and nothing was d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently sold back my BMW series 4 to Sytner High Wycombe from whom I had originally bought the car. James Courtney the Buying Manager gave me a fair price for the car and he handled all aspects of... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Rivenditore di auto usate

Scritti dall'azienda

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Informazioni di contatto

  • 575-647 London Rd, HP11 1EZ, High Wycombe, Regno Unito

  • 01494 455100

4,6

Eccellente

TrustScore 4.5 su 5

876 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(876)

13.379 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Rahim was a delight to work with

Rahim was a delight to work with in finding me the right vehicle. Professional, patient and communicative his handling of the process from initial meeting, subsequent meeting to further discuss and finalise the order through to the build and handover stage were exemplary. Though it may be a few years away, we are very happy customers and would buy again. Indeed my wife bought her car from Rahim 12 months ago.

8 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

An efficient check-in service via pre…

An efficient check-in service via pre arrival online enabled me to be taken at 08.00. My car was ready for collection at 09.30 having passed its MOT. Further work including oil change, brake fluid change was strongly recommended. My car was given a complimentary car wash and valet clean. Customer service was of a high standard. Thank you.

7 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

BMW iX3

Navasha Powell and Mark Flower both helped and went beyond what level of service is normally supplied. This was very much appreciated.

25 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Had the pleasure of dealing with Tim…

Had the pleasure of dealing with Tim Bush and what a credit he is to the Sytner team. Have collected my new car from them a BMW approved used 8 series and everything was smooth and went flawless, car is in exceptional condition and Tim made sure everything was sorted and ready for collection. While I’m absolutely over the moon with my new car I can genuinely say I’ll be returning here for my next one. Thank you Tim and thank you Sytner.

3 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

I rate Sytner BMW High Wycombe very…

I rate Sytner BMW High Wycombe very highly. They diagnosed and sorted my S55 engine noise quickly plus did a full service. Great communications and dealer reception! 5-star recommended.

3 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Absolute joke of a system

Absolute joke of a system. There is nothing you can do to talk to an actual person in service. Use Whatsapp (which is slow to respond) or wait for a call back.
I DON'T WANT A CALLBACK, I want to talk to someone.
Happy to take my business elsewhere.

2 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Immediately welcomed and gently helped…

Immediately welcomed and gently helped with what we wanted which turned into a sale thanks to Mark who was polite and extremely knowledgeable. Also Mark's follow up was excellent as were Jorvan and Kevin when Mark was away, thank you it was a wonderful buying experience.

26 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing service Tim Bush from start to finish!

Amazing service from start to finish!

Tim was absolutely fantastic. I enquired about a car on Tuesday, and he called me back promptly. We had a great conversation, and he took the time to answer all my questions. Most importantly, he matched everything perfectly to my budget and found exactly the car I was looking for.

A solid 10/10 for Tim.

I was running a little late on the day of collection, but Tim kindly stayed behind after hours to make sure all the paperwork was completed and personally handed over my lovely BMW.

Excellent customer service throughout, and I would highly recommend Tim to anyone looking for a new car.

Thank you again! 👌

19 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience and wonderful…

Fantastic experience and wonderful service from Navasha. Very knowledgeable and efficient, had my car in and out in no time! Happily recommend 👌

20 giugno 2026
Non scritta su invito
Logo di Sytner Group - Sytner High Wycombe BMW

Risposta di Sytner Group - Sytner High Wycombe BMW

Thank you ever so much for your kind words and positive feedback. We’re delighted to hear that Navasha provided you with knowledgeable and efficient service, ensuring your car was looked after promptly. It’s always wonderful to know our customers leave feeling satisfied and confident in the care they receive. Your recommendation means a great deal to us. We look forward to welcoming you back to Sytner High Wycombe BMW in the future. Thanks again for choosing us!

Valutata 5 stelle su 5

Easy booking and great communication…

Easy booking and great communication with The Sytner BMW High Wycombe service team. Navasha is always polite and welling to help. My car was fixed on time with a care.
Thank you.

17 giugno 2026
Non scritta su invito
Logo di Sytner Group - Sytner High Wycombe BMW

Risposta di Sytner Group - Sytner High Wycombe BMW

Dear Łukasz, Thank you very much for your kind words and for taking the time to share your experience with Sytner BMW High Wycombe. We are delighted to hear that Navasha and the service team provided polite and helpful communication throughout, and that your car was repaired promptly and with care. Your positive feedback is greatly appreciated and motivates us to maintain the highest standards. We look forward to welcoming you back in the future. Best regards, The Sytner BMW High Wycombe Team

Valutata 5 stelle su 5

Fantastic service that one can depend on

I came to Sytner High Wycombe through recommendation from a friend . I purchased a vehicle from them in 2018 and have continued to engage with them since then even though I live about 40miles away from High Wycombe . I have purchased 4 vehicles from them having recently purchased the 4th vehicle from them due to their professionalism and patience in listening to me to provide me exactly what I request. I go there for all my car service requests and find them very pleasant, professional and always adaptable to my service needs which always gives me peace of mind. They have excellent customer service staff, fantastic and friendly sales staff who are always at hand to explain issues that you seek clarification for

5 giugno 2026
Non scritta su invito
Logo di Sytner Group - Sytner High Wycombe BMW

Risposta di Sytner Group - Sytner High Wycombe BMW

Dear D Van, Thank you very much for your kind and detailed review. We are delighted to hear that our professionalism, patience, and customer service have consistently met your expectations over the years. It is wonderful to know that despite the distance, you continue to choose Sytner High Wycombe for your vehicle purchases and servicing needs. Your continued support means a great deal to us, and we truly appreciate your loyalty and trust in our team. Kind regards, Sytner High Wycombe BMW

Valutata 4 stelle su 5

New call centre is rubbish -I preferred…

New call centre is rubbish -I preferred talking to human beings!
Not the sort of cost cutting exercise I would expect from a premium brand like BMW.
The service however at HW was fine..

19 giugno 2026
Non scritta su invito
Logo di Sytner Group - Sytner High Wycombe BMW

Risposta di Sytner Group - Sytner High Wycombe BMW

Dear Mr Wooster, thank you for sharing your feedback. We apologise that the new call centre did not meet your expectations, and we appreciate your preference for speaking directly with our team. It is certainly not our intention to compromise the premium experience associated with BMW. We are pleased to hear that the service at High Wycombe was satisfactory, and we value your continued support. Your comments are important to us as we strive to improve all aspects of our customer experience.

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