Overall very efficient service received from Sytner BMW High Wycombe. They bought my i4 via Motorway, supplied an i3S and bought back the i3S as it wasn't for me (my error). Since bought an I-PACE fr... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
An absolutely amazing experience from top to bottom. Purchasing a car can sometimes be stressful, but Dan Bushby made the entire process seamless, going above and beyond at every step. Sharing the day... Leggi di più
L'azienda ha risposto
Awful dealership, lies and miss selling of a vehicle i purchased for my parents. Tim bush and his manager Narsim were not honest, emailed me several times acknowledging their mistake and nothing was d... Leggi di più
L'azienda ha risposto
I recently sold back my BMW series 4 to Sytner High Wycombe from whom I had originally bought the car. James Courtney the Buying Manager gave me a fair price for the car and he handled all aspects of... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informazioni di contatto
575-647 London Rd, HP11 1EZ, High Wycombe, Regno Unito
- 01494 455100
4,6
Eccellente
876 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The usual excellent experience at…
The usual excellent experience at Sytner BMW Wycombe. Fast efficient service, responded to my requests, well looked after. They have a great team of people here. Highly recommend.
15 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear Greg, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner BMW Wycombe. We are delighted to hear that you found our service fast, efficient, and attentive to your requests. It’s wonderful to know that our team made you feel well looked after. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Best wishes, The Sytner BMW Wycombe Team
Minor Recall
The ability to work from the Dealership for a couple of hours is great and an accurate assessment of how long it would take. Very helpful.
12 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear Charles, thank you very much for your kind words. We’re delighted to hear that you found the option to work from the dealership convenient and that our time estimates were accurate. It’s always our aim to provide a helpful and comfortable experience for our customers. Your feedback is greatly appreciated and motivates us to maintain the high standards you expect. We look forward to welcoming you back to Sytner High Wycombe BMW in the future. Best wishes from the team.
We love our new BMW X1
We love our new BMW X1. However, our thanks go to Jovan @Sytner High Wycombe. Once again he guided us through buying our second X1. Excellent knowledge and customer service. If you’re thinking of buying a new BMW Jovan is the man for you.
14 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Thank you so much, Tiffany, for your wonderful review. We’re delighted to hear how pleased you are with your new BMW X1 and that Jovan provided excellent knowledge and customer service once again. It’s always a pleasure to assist returning customers, and your kind words mean a great deal to the whole team at Sytner High Wycombe. We hope you continue to enjoy your new vehicle and look forward to welcoming you back in the future. Safe driving!
Excellent customer service
Very professional customer service. Communication via Catherine was timely and informative. Diagnostic and repair carried out quickly and efficiently. Would recommend.
5 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear Mr Roche, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Catherine provided timely and informative communication, and that the diagnostic and repair work was carried out quickly and efficiently. Your recommendation means a great deal to us. It is always our aim to deliver professional and attentive customer service, and we are pleased this was reflected during your visit. We look forward to welcoming you back in the future.
Another great visit
I would like to thank Neil Hamilton.As always his level of service , advice and professionalism was fantastic . I cannot rate him and all the team at Sytner High Wycombe enough.
12 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Thank you very much for your kind words, Keith. We are delighted to hear that Neil Hamilton and the entire team at Sytner High Wycombe provided you with such a fantastic level of service, advice, and professionalism. It is always our aim to ensure every customer feels valued and well looked after. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to us all. We look forward to welcoming you back in the future.
" I have just brought my second BMW…
" I have just brought my second BMW from Sytner High Wycombe,and i cannot praise them enough for their customer service and professionalism.
Martin Sinclair and the sales team were incredibly helpful leading up to and during the process of buying my new BMW on the day.
Fantastic experience all around!"
Highly recommended,
Shaun Legg
5 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear Shaun, Thank you very much for your kind words and for choosing Sytner High Wycombe for your second BMW purchase. We are delighted to hear that Martin Sinclair and the sales team provided you with excellent customer service and professionalism throughout your experience. It’s wonderful to know that your entire journey was fantastic. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Best wishes, The Sytner High Wycombe Team
The recent service experience for my…
The recent service experience for my BMW 5 Series was excellent from the booking through to the service being completed. Ellie and the team did a great job on communicating progress and advising me when the service was complete. Sytner BMW care about the customer experience and this explains my continued loyalty to the dealership.
9 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear Andy, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Ellie and the team provided clear communication throughout your BMW 5 Series service. It’s wonderful to know that our commitment to customer care has earned your continued loyalty. Your feedback is greatly appreciated and motivates us to maintain the highest standards. We look forward to welcoming you back to Sytner High Wycombe in the future. Kind regards, The Sytner High Wycombe BMW Team
Extremely professional and smooth service.
Very professional slick service.
4 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Thank you very much for your kind words. We are delighted to hear that you found our service to be both professional and slick. At Sytner High Wycombe BMW, we strive to provide an exceptional experience for all our customers, and it is wonderful to know that this was reflected during your visit. Your feedback is greatly appreciated and serves as a great encouragement to our entire team. We look forward to welcoming you back in the future.
Good service and no hassles at all.
8 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear Mr Hawley, Thank you very much for your kind words and for taking the time to share your experience with Sytner High Wycombe BMW. We are delighted to hear that you found our service to be good and hassle-free. It is always our aim to provide a smooth and enjoyable experience for all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. We look forward to welcoming you back in the future. Kind regards, Sytner High Wycombe BMW Team
Gr8 service
Gr8 service and the person who supported during the process was clear and explained the key points for service
5 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear MaheshKumar Sugunaraj, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our service clear and that the support provided during the process was helpful. It is always our aim to ensure our customers feel well informed and confident throughout their visit. Your positive feedback is greatly appreciated and motivates us to maintain the highest standards. We look forward to welcoming you back in the future. Best regards, Sytner High Wycombe BMW Team
Lack of customer service
I've been a loyal customer since the garage first opened in High Wycombe, but my recent visits have proved to be disappointing. The most recent visit highlighted the lack of customer service from what was once, in my opinion, a very focused and extremely satisfying experience. On this occasion, the waiting time to see the person looking after the service was overly long. Eventually, a young lady, who was very polite, came out to apologise, for the original person who was supposed to book me in. The young lady booked me and advised that the original service adviser would ring me. I received a call to say the service was completed and I could collect my vehicle between 5pm and 5.30pm. I arrived at the garage around 5.15 to collect. My wait was over 20 minutes, during which I observed staff chatting amongst themselves, whilst customers were waiting. I was eventually given my keys without any explanation relating to the service carried out, although a video was received. Again, the original person I needed to speak to was reported as unavailable and was told I would receive a call the following day, which to date has not been received.
3 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear Dee Ace, We are truly sorry to hear about your recent disappointing experience at Sytner High Wycombe BMW. Your loyalty is greatly valued, and it is regrettable that the service did not meet your expectations. We appreciate your feedback regarding the waiting times and communication issues. However we are unable to find any visit linked to this name, we would appreciate it if you could email the registration number to our Head of Business, Gareth Bowen, at GarethBowen@sytner.co.uk, so we may better understand your concerns and address them directly. Kind regards, Sytner High Wycombe BMW
My car was booked in for an MOT
My car was booked in for an MOT. The booking procedure was easy and a warm welcome was provided on my arrival.
The turnaround time as excellent supported by an online tracker to keep up with the status of my vehicle and I was on my way in just over an hour. Excellent service all round. Thank you Catherine and the team!
2 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Thank you, Franz, for your kind words and for taking the time to share your experience. We’re delighted to hear that the booking process was straightforward and that you received a warm welcome on arrival. It’s great to know the online tracker helped keep you informed and that your MOT was completed promptly. Catherine and the team will be pleased to hear your praise. We truly appreciate your feedback and look forward to assisting you again in the future.
Great service from wonderful people
A huge thanks to James Courtney and the team that delt with the sale of my car they were very helpful,and considerate with my situation. It all went smoothly and efficiently I am very happy with the service.thanks a bunch
Kind Regards
Elroy
1 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear Elroy, Thank you very much for your kind words and positive feedback. We are delighted to hear that James Courtney and the team were able to assist you efficiently and considerately throughout the sale of your car. It’s wonderful to know that the process went smoothly and that you are happy with the service provided. Your satisfaction means a great deal to us. We truly appreciate you taking the time to share your experience. Kind regards, Sytner High Wycombe BMW Team
Purchased another new car from Sytner…
Purchased another new car from Sytner thru Ian Jones. His depth of knowledge and outstanding customer service skills make this an amazing experience for me and my family every time. I would not go anywhere else. Many thanks to Ian and Nick for their continued support.
3 maggio 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear Gary, Thank you very much for your kind words and continued loyalty to Sytner High Wycombe BMW. We are delighted to hear that Ian and Nick have consistently provided you and your family with exceptional service and expertise. It is always our aim to make every experience outstanding, and your feedback truly honours our team. We look forward to welcoming you back in the future and continuing to support you with your motoring needs. Warm regards, The Sytner High Wycombe BMW Team
A warm welcome from Katie and excellent…
A warm welcome from Katie and excellent service. Having the car collected and dropped off was extremely helpful. Many thanks again, Helen
22 maggio 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear Helen, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Katie provided you with a warm welcome and that the collection and drop-off service was helpful. It’s always our aim to make the process as smooth and convenient as possible for our customers. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes, The Sytner High Wycombe BMW Team
Not happy with this Company as regards customer service
Hi
I left a deposit to hold a car red BMW Z4 overnight after the site gave a me a trade-in figure they took my money but removed my holding deposit without any explaining why the next day, the lowered my trade-in by a £1000 for no reason. I wrote to the sales manager and demanded my deposit back he ignored all my requests, they took my bank details and said they would return my money I am still waiting, there Customer service is appalling for a main a dealer. I would not recommend them. I will need to contact the Sytner Customer service office to try and get my money back. Please tread carefully with this Company don't trust them Company with your hard earned cash.
1 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear John, Thank you very much for your kind words and positive feedback. We are delighted to hear that Umar and the sales team provided you with a professional and confident experience. It’s wonderful to know you felt supported throughout the process and that you appreciate the peace of mind our BMW warranty offers. Your recommendation means a great deal to us. We look forward to welcoming you back to Sytner High Wycombe BMW in the future. Best wishes, The Sytner High Wycombe BMW Team
Fantastic Dealership
I have just purchased my eighth BMW through Sytner High Wycombe. All the staff at the dealership are professional, hardworking and passionate about their roles and product. Chris Bennet our sale executive is very knowledgeable, super helpful and will always do his very best to get you the right car at the right price.
A top dealership with a top team! Thank you again for all your help and support.
30 maggio 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear Dawn, Thank you ever so much for your wonderful review and for choosing Sytner High Wycombe for your eighth BMW purchase. We are delighted to hear that Chris and the entire team provided you with knowledgeable and passionate service. Your kind words truly mean a lot to us and inspire us to maintain the highest standards. It’s always a pleasure to support such a loyal customer. We look forward to welcoming you back in the future. Best wishes, The Sytner High Wycombe Team
Another excellent experience
Another excellent experience. The whole team did an excellent job. A special call out to Mark and Kevin.
30 maggio 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear Tim, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that the whole team provided excellent service and that Mark and Kevin made a positive impression. It is always our aim to ensure every visit is a pleasure, and your feedback truly honours our efforts. We look forward to welcoming you back to Sytner High Wycombe BMW in the future. Best wishes, The Sytner High Wycombe BMW Team
Efficient service on my car and polite…
Efficient service on my car and polite and friendly staff. I needed to work while I was waiting and was shown to a desk in a quiet area, which was most helpful.
20 maggio 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear Michael, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our service efficient and our staff polite and friendly. It’s wonderful to know that the quiet workspace provided was helpful while you worked during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back to Sytner High Wycombe BMW in the future. Best regards, The Sytner High Wycombe BMW Team
Excellent in all respects
27 maggio 2026
Non scritta su invito
Risposta di Sytner Group - Sytner High Wycombe BMW
Dear Spotted Newt, Thank you ever so much for your wonderful 5-star review. We are absolutely delighted to hear that your experience with Sytner High Wycombe BMW was excellent in all respects. It is always our aim to provide the highest standard of service, and your kind words truly mean a great deal to the entire team. We look forward to welcoming you back in the future and continuing to exceed your expectations. Warm regards, The Sytner High Wycombe BMW Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.