Everything went well. Delivery on time...& free. The youtube video is helpful too. Attractive price & seems good quality (it's not installed yet) so I have no hesitation in recommending Sterling. Tha... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great service especially from Helen Walsh .. a few item missing from my RoofLite window, but Helen sorted it issue out super fast and efficiently, a call made on the Wednesday afternoon and the missin... Leggi di più
L'azienda ha risposto
Bought some roof windows from this company, but my client changed their mind the next on the type of window they wanted! because they had sent them out they charge me 25% of the original cost to send... Leggi di più
L'azienda ha risposto
Absolutely fantastic experience - we had exhausted all options with both our own builders (and a second building firm we tried just on the off chance!) trying to source a tile that we wanted with no l... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di finestre
- Fornitore di attrezzature per l'edilizia
- Fornitore di finestre in PVC
- Negozio di articoli per il rinnovamento della casa
- Negozio di forniture per tetti e coperture
- Negozio di porte
Scritti dall'azienda
Here at Sterlingbuild we specialise in daylighting homes through the supply of high-quality fenestration products and glazing systems. Now part of the JJ Roofing Supplies Group we continue to be committed to providing first class service along with the ease and convenance of being able to purchase through our network of nine branches throughout the South East. With the largest stock of roof windows and roofing materials we're confident we can supply your next project to anywhere in the UK. With a strong focus on home extensions and loft conversions, we are the largest independent retailer of roof windows in the UK and one of the country's largest VELUX stockists. Among the thousands of roof windows, rooflights and doors we sell, you’ll find industry leading brands such as Korniche, VELUX, RoofLITE+, FAKRO, Keylite, and many more. We cater for both pitched and flat roof new build and refurbishment projects by supplying all the necessary pieces you'll need to satisfy your home improvement needs, from flashing and blinds to bifold doors. To discuss any existing order please feel free to contact our award-winning customer support team at cs@sterlingbuild.co.uk or to place a new order, please contact us at sales@sterlingbuild.co.uk You can also place an order or chat with our team at www.sterlingbuild.co.uk Thank you for your preference!
Order With Confidence
Scritti dall'azienda
- At Sterlingbuild we are committed to delivering the best customer service we can and providing as much value possible.
RoofLITE+ | Budget Friendly Without Compromising On Quality
Shop now from only £198!
RoofLITE+ pitched roof windows combine high quality design with a price suitable for most budgets.
Informazioni di contatto
Unit 6a Riverside Industrial Estate, London Colney, Hertfordshire. , AL2 1DT, Hertfordshire, Regno Unito
- 0208 830 7000
- cs@sterlingbuild.co.uk
- www.sterlingbuild.co.uk
4,3
Eccellente
484 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Jamie is brilliant
Jamie is brilliant. He always goes above and beyond for me and nothing is ever too much trouble. 👍👍
19 agosto 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you for your review, we take pride in delivering great service, Our expert team are always on hand to help. Hope your project goes well.
Great service from Jamie
Great service from Jamie. I had a few queries before the order was placed & Jamie was very good at answering them swiftly.
5 star service. We will definitely buy from them again.
12 agosto 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you for your great review, We're really pleased we were able to help and were able to answer all of your questions. Thank you.
Thank you Jamie
Jamie was super helpful, pleasant and very knowledgeable. Even managed to price match my items. Would recommend as a business to trust. Cheers Jamie.
2 settembre 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you for your review, Its great to hear Jamie has provided great service, we hope your project goes well and we can help again in the near future. :)
Delivered to wrong address,signature…
Delivered to wrong address,signature forged by delivery driver...called sterlingbuild to explain...said they would get back to me...no reply...resolved myself by going eight doors up the road and arguing with neighbour who had removed them from front of house....police involved finally got my goods.....Will not be dealing with them again
29 agosto 2024
Non scritta su invito
Risposta di Sterlingbuild
Dear Steve,
Thank you for taking the time to review us.
We are sorry your experience was not to the standard we aim to uphold when serving out clientele.
Could you email me directly on carlotta.modesti@sterlingbuild.co.uk to discuss this further?
Kind regards
Sabir dealt with my request extremely…
Sabir dealt with my request extremely professionally and made a good effort to make sure we have chosen right product as a result I contacted him for further order and will definitely ask for his help placing more orders in the future
28 agosto 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you for your review, We're so happy that we were able to provide you with the information needed for your project, we hope we can help again soon.
Sterlingbuild is a top notch company Simbir who is very helpful…
I dealt with Simbir who is very helpful and well trained.
I've been in this line of work since 1976 and dealt with lots of suppliers.
I would recommend Sterlingbuild
11 settembre 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you so much for your review, Its great to hear our amazing staff are delivering on our promises to our customers. :) Hope to work with you again.
One month on
One month on, rooflight paid for, delivery past due but no sign of it, sterlingbuild don't know where it is and no communication
13 settembre 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you for your review. As discussed on the phone after investigation due to human error we have found that vital shipping information was missed to send your goods to Norther Ireland. This has now been rectified and your order will be with you in 2-4 days. If we can help anymore with this case please let us know directly at sales@sterlingbuild.co.uk Kind Regards David.
Phoned up jj roofing spoke to Jamie
Phoned up jj roofing spoke to Jamie
Ordered my outlets turned up in 3days brilliant service A+++
23 agosto 2024
Non scritta su invito
Risposta di Sterlingbuild
Thanks for your great review, we're really pleased we were able to help and provide excellent service. Thank you.
Absolutely amazing service by Jamie
Absolutely amazing service by Jamie, would highly recommend buying from Sterling Build.
10 out of 10
From asking about the different velux windows, to purchasing and then getting live tracking information on receiving the velux window. Superb !!!
22 agosto 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you for your 5* review, we take pride in providing great service and we're really pleased our specialist knowledge helped you with your project, its very much appreciated. :)
Excellent service and very…
Excellent service and very helpful…..thanks
12 agosto 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you for your positive review, we strive on giving great service its much appreciated.
Great service and very helpful .
29 luglio 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you for your 5* review, we're really pleased we were able to assist you with your enquiry :), please let us know if we can help again in the future.
I have bought quite a few loft windows…
I have bought quite a few loft windows from Sterlingbuild over the years, but a friend gave me a Fakro window and l just needed a flashing kit to make it work, l looked online, called to confirm l’d found the correct item and within 3 days it had arrived as a drop shift item direct from Fakro! Initially l hadn’t received any acknowledgment email, but your back office put me straight on that, it had gone into my junk folder. Thanks Nick
30 luglio 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you for sharing your experience we're really pleased you had a great experience with us. Happy to help again in the future.
Incredibly helpful supplying technical info
Incredibly helpful supplying technical information and costs. And such a speedy delivery too.
2 agosto 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you for your positive review, we are happy to help with all requests. Hope to be able to help again in the future.
Good product and head office resolution of problem, let down only by poor delivery.
Problems with availability of rooflights once ordered, which Sterlingbuild resolved quickly and delivered with 24hrs. Delivery was not great, although builders were in the house, the delivery company just left them on a palate in the road, to be found by our builders later, just as well they were so heavy they could not be stolen!
24 luglio 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you for your review, I'm sorry the delivery driver did not knock before attempting the delivery, this is quite unusual, we will follow this up with the carrier. We hope that you enjoy your new products. if we can be of help in the future please let us know.
Great supplier to work with
David from Sales was friendly, very professional and patient as we had lots of questions and needed support in regards to the final measurements.
14 maggio 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you so much for your positive review, we work hard to ensure our team are well trained in dealing with all aspects of rooflight projects. We hope you enjoy the benefits of your new windows.
I’m still awaiting delivery!
11 luglio 2024
Non scritta su invito
Risposta di Sterlingbuild
Thanks for your review, Since your review was left, we updated you as to the reasoning for it being a new distributor for the product. We emailed you with delivery updates. You received your delivery a few days after the expected delivery date and we hope that your new sun tunnel is now fitted and you are enjoy the result. We hope we restored some of the confidence when things don't go to plan.
Risposta di Sterlingbuild
Thank you very much for your 5* review, we hope you enjoy your products!
I want to thank Dale Cloke who I…
I want to thank Dale Cloke who I contacted today regarding the delivery date for 2large orders. Dale was most helpful and courteous in tracking my delivery and providing me with a much needed date for dispatch. Equally he also agreed to speak with his warehouse staff to make sure my outstanding item was delivered to me in time. What fantastic service, thank you.
8 luglio 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you so much for your 5* review, it's great to hear that you received such good service from Dale, we hope you enjoy your products!
Risposta di Sterlingbuild
Thank you very much for your positive review, we're so pleased that you had an excellent experience shopping with Sterlingbuild. We hope you enjoy your products!
Very helpful with the Velux window…
Very helpful with the Velux window blind selection process. Not easy when so many variations to choose from
10 giugno 2024
Non scritta su invito
Risposta di Sterlingbuild
Thank you very much for your 5* review, we're so pleased that you were able to purchase your blinds with confidence from our Sterlingbuild team. We hope you enjoy your products!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.