Simon was brilliant from start to finish and I would highly recommend to my family and friends. He was friendly, professional and knowledgeable and helped make the whole process extremely easy.

Excellent customer service, and attention to detail with the purchase.

Impeccable service, Martina Petrova was so helpful.

Martina provided a great service, listening to our requirements and showing us a range of suitable vehicles. Martina's knowledge of the vehicles and non-pushy sales strategy was refreshing in comparison to other garages. This led to a quick and easy purchase of our new vehicle. Thank you for providing a stress free service and a great car!

We have been using this dealership for many years now as a family and could not be happier with the way we are treated. Between ourselves and our daughter we are on our sixth purchase of different model vehicles and will now not change brands from VW.

Really good engagement from Martina in terms of answering all our questions about different car options and helping narrow down choice to a particular vehicle. This continued during the sale and follow-up engagement and pick-up of the vehicle.

Dealt with rhys in sales in Cardiff VW who was brilliant from start to finish. Very friendly and couldn't fault him. Would recommend sinclair VW based on my experience.

The service from Sinclair VW Cardiff was excellent and deserving of 5 stars. However the manual that comes with the car is appalling. No reference to buttons switches and extras of the model I purchased. The salesman explained as much as I could take when I picked up the car but very little to refer to after. I eventually found some info on the internet. Full manual should be provided by VW.

I had a great experience purchasing a new car from Sinclair, Cardiff. The team were helpful, considerate, communicated throughout the process and went above and beyond.

Salesman Babs Ali was awesome in every respect, the guy is just a pleasure to deal with & good humour A+++++
My daughter absolutely loves her Polo Beats.
Thanks for everything, Mike

Simon Clay did a great job and kept us informed at all times.

I had come back to Sinclair Cardiff due to the good experience I had had with my last car. This time it was better again From the lovely Lady manning the phones and organising the customers to the very friendly car salesmen… I need to say that I’m suffering the recent loss of my Wonderful Wife ..and was worried about organising and all that goes with buying a new car. I met Babs Ali who helped me and made my experience in buying a new car so good . Babs knowing my circumstances went way above to help in every way. The coffee was good too! Must mention Grant ( Service Manager ) who was very Kind to my Daughters and I who also helped. Looking forward to going back to Sinclair Cardiff, Babs to take care of a small problem with my new car.. Thank You All for making me feel like one of the Family. Robert Rowlands

All staff were friendly helpful and the service was excellent

Personal attention and support from the Sales Executive. He was patient, helpful and courteous throughout the transaction. Willing to provide additional help as required.

I recently collected my brand new Polo R-Line on Saturday, and I couldn’t be happier with the experience—thanks in large part to Alex, the salesman who looked after me throughout the process.

From the moment I arrived, Alex was friendly, professional, and clearly passionate about what he does. He took the time to walk me through every detail of the car, making sure I was comfortable and confident before driving away. His knowledge of the Polo R-Line was impressive, and he answered all my questions with patience and clarity.

What really stood out was Alex’s attention to detail and genuine enthusiasm. He made the whole experience feel special—from the way he presented the car to how smooth and stress-free the paperwork was. It’s clear he takes pride in delivering great customer service.

I would highly recommend Alex to anyone looking to buy a new vehicle. He made the day memorable and ensured I left feeling excited and fully informed.

Thanks again, Alex!

Very well looked after at Sinclair Cardiff.friendly staff

Great buying experience. nothing was too much trouble. Babs was a very friendly and knowledgable salesman. went the extra mile for us.

Had a amazing experience with babs he went up and beyond to help me find the right car everyone and Sinclair Cardiff are so helpful I’ve been going there for over 15/20years servicing my cars and to be honest wouldn’t go anywhere else

Alex Salway was Very helpful, answered all my questions and guided me through the process of buying a second hand car. Brilliant.

Attention to detail