A great experience from start to finish. Richard Middleton made me feel confident with my purchase . I threw so many questions at him and he handled them in a professional yet friendly manner. I just need to work out what all the new buttons are for. It’s like driving a spaceship in comparison to my 16year old golf.

My wife and l had the pleasure of meeting Nick Lancastle last week ,what a class guy. Could not have a better sales executive ,a real asset to Sinclair Cardiff. Was really helpful and kind showing my wife,especially on the test drive what a good car the Polo is .Glad we made the choice to buy one.😊🏴󠁧󠁢󠁷󠁬󠁳󠁿

Nick in car sales was so helpful in every way. Tracy on reception is so professional and does every thing she can to make your visit enjoyable. The vehicle we just purchased was presented in perfect condition and purchase was a pleasant experience

Very attentive salesman who detailed all the options open to me about my choice of new vehicle.Having maid my choice he gave me a detailed tour of the vehicle and arranged a test drive.

Richard the salesman was extremely helpful and very knowledgeable about the car and process. The forms were easy to complete online but Richard was available when we did have a slight problem. Would recommend.

Richard the sales rep was great , explained everything in detail, very helpful , and my new T Roc is great

My daughter leased a car vw golf automatic when it arrived which we were told they could get it earlier but there was confusion at their end and they ordered a manual. At pick up Thomas said we didn't order a automatic but a manual and said if we cancel they would charge us 350 pound so we took car and found the order and we did order an auto.

At no stage did they Mike branch manager cardiff vw and Thomas try to rectify the situation the customer service was appalling once you drive car off they just say you got 28 days and you could cancel but they ordered wrong car and bullied my daughter into taking it

I would not irder a car from this company

The manual cars are cheaper to lease than auto but they would not match the aa which are much cheaper than sinclair cardiff vw

POOR CUSTOMER SERVICE THEY DID NOT TRY TO RESOLVE THE ISSUE AT ALL

AVOID AVOID AVOID

WE SENT CAR BACK AND ORDERED ONE FROM THE AA SAVING 1600 POUND

Really looked after well when changing my car. Wayne was great at explaining options and working though decisions for changing the car.

Wayne was helpful in getting me my new car. Quick and responsive and very friendly.

Great staff , Richard was amazing and couldn’t do enough for us

Made to feel welcome and great deal of patience when i changed my mind about the car I chose.

The personal service of the salesman- Mr Middleton [Richard] His technical.knowledge and advice made me feel safe. Also texted seem to wirk well together

Richard has been amazing! I have been looking to get a new car for a while and we saw the polo 50 edition crystal blue. Richard was helpful all the way and was lovely to meet in person who made sure i was happy with the car. Would definitely recommend anyone to shop here if buying or getting a car on finance as if you definitely have richard too helping you, you will get the best!

Not a pushy salesman just helpful and explained everything clearly.

Wayne connor the salesman was very helpfull polite not pushy and guided me through the process and keeping me in touch with the progress of buying the car

Great experience overall with one hiccup on a way. Time efficient and can tell they value every customer.

All good. Friendly helpful staff.
It’s quite a thing changing a car but I was guided through the process very efficiently.

Excellent Service
Found me the car I was looking for
One Happy customer
Wayen Conner Thank you 🤩

After long issues with a different vw dealership (Redditch Vw) I visited Cardiff VW Sinclair and the salesman Babs and the manager Luke was a pleasure to meet and didn’t stop working until my issues were resolved and we had the best experience and service possible with this dealership! I would recommend this dealership to everyone.