Very helpful, kind and patient. As usual, online trade as POA didn't work but telephone assistance was excellent. Didn't mind having to call me back as our trade was interrupted by our heating oil be... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I dealt with a chatbot at first with my query, I was then put through to an actual assistant called Lucy, she was both patient and helpful towards my enquiry. I’m certainly not the easiest person... Leggi di più
L'azienda ha risposto
Difficult issue which could not be resolved via standard Help , A call to the desk took some time to unpick and recreate, the helpline assistant was patient and knowledgeable. Well done and thank you
L'azienda ha risposto
I had a conversation with Lysander White on 16 Jul 26. He was incredibly helpful and patient with me as one who has no experience of share trading. He explai Ed everything in detail at a pace I could... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
What is Equiniti? Equiniti is a leading provider of technology and solutions for complex administration and payments. With over 5,000 employees across 26 locations worldwide, we have been delivering innovative solutions to a wide range of clients for over 70 years. Our expertise spans across multiple areas, including pensions, share registration, investment services, and employee benefits. We are passionate about delivering exceptional customer service and are committed to providing our clients with the best possible solutions to meet their unique needs. At Equiniti, we strive to redefine the way companies and shareholders manage their shareholding. We understand that managing shareholding can be a daunting task and often requires a great deal of time, effort and resources. But with our innovative services, we can make the process simple, efficient and hassle-free. With over 70 million shareholder records under our care, and £90 billion in payments sent each year, we are proud to be a leading provider of share registration services. Our team of experts has the skills and experience needed to ensure that your shareholding is managed effectively, leaving you with more time to focus on other aspects of your business. What is Shareview? Equiniti Shareview is a leading online platform and one of the UK's largest share registrars, providing a range of shareholder services to listed companies, their employees, and private investors. With over 20 years of experience, Equiniti Shareview is trusted by millions of users to manage their investments, access important information, and stay up-to-date with the latest news and market trends. Our platform offers a range of features, including online dealing, portfolio management tools, and a comprehensive library of educational resources to help our users make informed investment decisions as well as the ability to update personal information. We are committed to providing our users with a secure, easy-to-use platform and excellent customer service, and are proud to be recognized as a leader in our industry.
Informazioni di contatto
Aspect House, Spencer Road,, BN99 6DA, Lancing, Regno Unito
- 03456076838
- www.shareview.co.uk
4,6
Eccellente
5K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Patience is a virtue
Meena was patient and very helpful .
Could not have asked for a better service.
Thank you
24 giugno 2026
Risposta di Equiniti Shareview
We're happy our team was helpful!
Patient and concise
After failing to complete the task solo, respectful, concise and patient help with form filling was provided by Ayan.
24 giugno 2026
Risposta di Equiniti Shareview
We're so glad our team could provide helpful, patient assistance with your form. Thank you for your kind words!
Response is vary good
24 giugno 2026
Risposta di Equiniti Shareview
We're glad to hear that you had a good experience. Your feedback is greatly appreciated.
My problem was very well addressed
My problem was very well addressed. It was solved during the phone call. The person that helped me showed education and patience.
24 giugno 2026
Risposta di Equiniti Shareview
We appreciate your feedback! We're glad we could resolve your problem efficiently during the call, and that our team was both patient and helpful.
excellent prompt communication and…
excellent prompt communication and questions answered
24 giugno 2026
Risposta di Equiniti Shareview
We're happy our communication was prompt and helpful. We appreciate your feedback!
Excellent service through chat with Ange
23 giugno 2026
Risposta di Equiniti Shareview
We're so pleased to hear that you received excellent service through our chat. Thank you for taking the time to share your positive experience with us.
No one knows what there doing
No one knows what there doing. There customer service is awful. They have my shares and have now lost them because someone inputted my name wrong. Got transfered to someone else 2mins before closing and now I have no answers.
23 giugno 2026
Risposta di Equiniti Shareview
We sincerely regret the issues you've faced with your shares and customer service. We are actively investigating this matter to prevent future occurrences.
Risposta di Equiniti Shareview
We are so pleased you found our service quick and honest. Thank you for your kind words.
Very quick tailored advice which…
Very quick tailored advice which understood my issue and resolved it satisfactorily
23 giugno 2026
Risposta di Equiniti Shareview
We're happy we understood your issue and resolved it satisfactorily with tailored advice.
Before this phone call I felt as if I was hitting a brick wall and getting nowhere
Before this phone call, being computer illiterate, the phone operator has given me confidence to deal with the outstanding issues which have arisen since my late wife’s death in dealing with the shares, which I am inheriting. The operator was both patient, knowledgeable and understanding.
22 giugno 2026
Risposta di Equiniti Shareview
We are truly grateful for your kind words during such a difficult time. We are glad our team could provide the patient, knowledgeable, and understanding support you needed.
Prompt effective response in online chat
Prompt response on online chat. Answered all my questions. Transferred quickly from bot to human. Polite comprehensive conversation with Shafiqur
22 giugno 2026
Non scritta su invito
Risposta di Equiniti Shareview
We're delighted to hear our online chat provided a prompt and helpful experience, quickly connecting you with an agent who answered all your questions. Thank you for your kind words!
Risposta di Equiniti Shareview
Thank you so much for leaving a review! We're pleased to hear you had a good experience with us.
Blocked Account
The call center staff have tried their best and some have been very helpful but after many attempts to unblock my account I have given up . The problem is that my indentity has to be verified by a third party LEXIS NEXIS . On attempting the verification I was thwarted as I have no facility to send a 'selfie' . LEXIS NEXIS informed me that it is beyond their control and to contact Equiniti. On sending email to Equiniti was given a number to call which turned out to be back to call centre . Thus begins the cycle again . Lets hope the shares keep gaining value as it seems under Equiniti executors have a much better chance of gaining access to them .
22 giugno 2026
Non scritta su invito
Risposta di Equiniti Shareview
We are truly sorry to hear about the difficulties you've experienced with the account verification process and the frustrating cycle of contact. We understand how challenging this situation has been for you. We are actively reviewing our procedures with third-party verification services to prevent similar issues.
Website refused to verify my new bank…
Website refused to verify my new bank account. Staff refused to do anything and put the phone down on me. uSELESS - AND NO RESPoNSE TO MY COMPLAINT.
16 giugno 2026
Non scritta su invito
Risposta di Equiniti Shareview
We are sorry to hear about your difficulty with account verification and the service you received. We are reviewing this.
Martha answered my question on live…
Martha answered my question on live chat. Bit of a wait for the live chat to start but otherwise fine.
19 giugno 2026
Risposta di Equiniti Shareview
We appreciate your feedback. We are glad we could assist you. We are working to reduce wait times.
A quick and precise explanation about…
A quick and precise explanation about how to sort out my issue.
19 giugno 2026
Risposta di Equiniti Shareview
We are glad we could provide a quick and precise explanation to help resolve your issue. Thank you for your positive feedback!
Surprising score for appalling rules and fees
Surprising score. I worked in the UK when I got some shares by default due to a privatisation (I did not buy those shares).
I moved to Australia, and after 17 years, looked into updating my international financial state.
I decided to get rid of those default shares but it is proving so much harder than thought, and may greatly reduce the benefits. From splitting initiating companies, changing address in OZ, trying to getting share certificate to calling them from Australia (no free toll number), to the online registration nightmare with their verification partner Nexis Lexis which doesn't work! it is clearly a 1 star rating deserved.
It has been a struggle and very draining with the time difference and the indifferent robots i got lucky to speak to on the phone. We have all experienced that by now, right?
So, having moved to OZ, I cannot sell online, need certificate of shares to sell locally. Getting a "replacement" certificate by mail only (I never got the original), will get slugged GBP75 for 'lost' doc.
i need online access to update address first, but verification fails...loop...loop...
I was told I would received a new link to iron out the verification from Nexis Lexis...but no link received so far...
19 giugno 2026
Non scritta su invito
Risposta di Equiniti Shareview
We appreciate you sharing your detailed experience. We recognize the significant challenges you've faced with the share transfer process, especially with the international move and verification issues. In order for us to investigate the matter further, please may you reply to the requested information.
Young man was very patient and helpful…
Young man was very patient and helpful with my query
19 giugno 2026
Risposta di Equiniti Shareview
We appreciate your feedback. We are glad our team was patient and helpful.
Risposta di Equiniti Shareview
We're glad we could provide the help you needed. We appreciate your positive feedback.
Sryiece was extremely helpful
Sryiece was extremely helpful, and resolved my issue quickly. Excellent service!
19 giugno 2026
Risposta di Equiniti Shareview
We're so happy our service was extremely helpful and resolved your issue quickly.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.