Stacy Head has been managing my account for many years and is always helpful and super fast to respond, she helps to provide any documents I need and offers really good customer service. It’s nice to... Leggi di più
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I have always found Stacy Head helpful, approachable and friendly. She is efficient and fast in helping me and putting my mind at ease. Very valuable member of the Red Rock team.
My experience with Red Rock has been positive. In particular, as I deal with the finance people, it is Stacy and Chloe that stand out as highly professional and knowledgeable. Their attitude is also t... Leggi di più
For the last 18 years rrpm has provided an exceptional service to my property and still is. I would always highly recommend them.
Dettagli dell'azienda
Scritti dall'azienda
Red Rock Estate & Property Management is a market leader offering a comprehensive estate and property management service to both the residential and commercial leasehold and freehold sector across London and the South East since 2009
Informazioni di contatto
Red Rock House, CO16 0AT, Essex, Regno Unito
- 03331235670
- enquiries@rrpm.co.uk
- www.rrpm.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 69% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Richard is a pleasure to deal with very…
Richard is a pleasure to deal with very helpful and efficient
The Red Rock Property management…
The Red Rock Property management company has been working in the industry for years now.
Beverly has been fantastic! She’s incredibly responsive. Every time we’ve sent an email, she gets back to us really quickly. The whole team at the company clearly tries their best to respond as fast as possible. They’ve made managing our property so much smoother. Highly recommend.
Exceptional customer service.
Exceptional customer service from Vicky. Efficient, and delivered excellent results.
Stacy very responsive and she has…
Stacy very responsive and she has resolve my request however I am still waiting for the water meter readings from Richard 😀
Dealing with Stacey regarding my…
Dealing with Stacey regarding my billing issues. Stacey has been very helpful and has been quick with any correspondence. Red Rock have been good on acting on property issues.
The only issue is regarding the wording on the billing if that can be less intimidating that would help all your customers.
Beverley was so kind and helpful and…
Beverley was so kind and helpful and helped mewith my questions and replied promptly by email providing me with information I had requested. Very professional and effecient with kindness and understanding. Thank you
Stacy Head was very helpful
Stacy dealt with my problem quickly and…
Stacy dealt with my problem quickly and efficiently. Very helpful and kept me up to date throughout.
Stacy responded quickly and clearly,
Stacy responded quickly and clearly,
She helped with my issue and made it work!
Absolutely great stuff!
Highly Recommended & Great Service.
We moved to Red Rock a number of years ago due to the previous management company being difficult to get hold of, numerous issues not dealt with and poor landscaping, Since using Red Rock they have a great portal, always available and find solutions to any issues raised on the Estate, Luke keeps the estate well maintained and Ania, Jane & Jill have also recently supported us with a move from the estate when selling our property and liaised with our solicitor on any queries. I would highly recomment Red Rock as an estate management company !
I have had great experience with Stacy…
I have had great experience with Stacy Head.
Prompt responses. Always pleasant and always happy to attend to my queries :-)
Thanks for quick responses on the…
Thanks for quick responses on the telephone to my queries!
Usually very easy to communicate with.
Ania and Jane from legal have been…
Ania and Jane from legal have been great! Very responsive, understood requirements, gave clear guidelines and got the job done quickly. Thank you!
Diane was a great help
Diane was a great help in getting a long-standing query over the line.
Quick responses and great professional courtesy
Stacy Head (Red Rock)- excellent customer service
Stacy Head at Red Rock has helped me on numerous occassions with prompt emails reassuring me with issues I have. She is apologetic if things are taking long to resolve and I find her communications professional and kind.
Stacy Head was very helpfull and…
Stacy Head was very helpfull and extremly efficent, many thanks
She replied my question as soon as…
She replied my question as soon as possible
I have a 2 bedroom apartment
I have a 2 bedroom apartment, and Red Rock handle the service charges and charges etc, to the I have been dealing with Tracey who has given me good service
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