I had a small window to secure a property..stressful doesn't even cover it but Tyriq was an absolute lifesaver. He made the whole experience feel remarkably smooth. I appreciate his timely... Leggi di più
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Sede
Cambia sede23 Market Place, RG40 1AP Wokingham, GB
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I am being looked after by Anne-Marie Osbourne who is unfailing polite and communicative. I am disappointed that some work that needs to be done was not done before the current tenants moved in. Als... Leggi di più
Me and my partner had used Romans to rent a property in the Berkshire area this past month, and I found the process very straightforward. Tyriq provided us with all the help we needed and worked r... Leggi di più
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Although we decided to on another property Jonathan Randall was exceptional! Incredibly responsive, went above and beyond to have us view the property as early as possible. He arranged for his colleag... Leggi di più
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Dettagli dell'azienda
Informazioni su Romans - Wokingham
Scritti dall'azienda
Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.
Book free sales valuation
Book free rental valuation
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.
Your local property experts
Scritti dall'azienda
- Whether you're looking to sell or let your home, our teams are on hand to help.
From start to finish, we cover all aspects of your property journey with our full range of services.
No matter your property goals, we work tirelessly to achieve them
From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.
Informazioni di contatto
23 Market Place, RG40 1AP, Wokingham, Regno Unito
Genuinely local, truly expert
4,3
Eccellente
115 recensioni
Non risultano inviti alla recensione recenti
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Le persone hanno visualizzato anche
Andrei Csomortani was extremely…
Andrei Csomortani was extremely efficient and helpful in securing my tennancy and very fast to deal with the paperwork. Highly recommend.
18 gennaio 2023
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Risposta di Romans - Wokingham
Dear Jo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Great help !
Andrei was very helpful and was able to sort out and answer all the questions I had ! Would recommend Romans !
12 gennaio 2023
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Risposta di Romans - Wokingham
Dear Benjamin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Risposta di Romans - Wokingham
Dear Edwin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Shambles
Shambles
18 days and still we have not had our deposit back. We have now been told they will not be back until the 3rd Jan so will then be 29 days at least until they do anything. Over £1,000 owed and a young family of 5 just before Christmas
Over 21 different letting managers in 10 years. They managed to lose the master keys for the property and we did a 312 mile round trip to deliver them back early so the landlord could get the house on the market faster and despite being told we would be reimbursed of course we have received/ heard nothing. Terrible company who are living up well to their cow boy image
23 dicembre 2022
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Risposta di Romans - Wokingham
Dear Joe Stocker,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Anne-Marie was extremely helpful with…
Anne-Marie was extremely helpful with securing our property. She took the time on the phone to explain everything and all the questions we had have.
14 dicembre 2022
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Risposta di Romans - Wokingham
Dear Megan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Thanks Kerry and Romans
We dealt with Kerry from start to finish whilst one of her colleagues showed us the flat. Honestly, I couldn't wish for a better service from any estate agents, they were informative, approachable and happy to help with all the questions we had. We viewed the flat on the 6th and moved in on the 14th, the process was so swift and smooth, honestly I am so glad I dealt with you all as you made the experience worthwhile. I really appreciate how swift everything was and how you were always happy to help. When we went into Romans Wokingham as well, all the staff were happy to help and I would honestly recommend Romans Wokingham anyday! Thanks alot to you all
7 novembre 2022
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Risposta di Romans - Wokingham
Dear Maisaa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Thank you Kerry!
After a absolute nightmare with 2 other companies romans was a absolute breeze with me renting my first property. Thank you so much Kerry for making me feel so comfortable with the whole experience and being so lovely!
19 settembre 2022
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Risposta di Romans - Wokingham
Dear Emily
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Ease of process
Ease of process
Knowledge of staff
Behaviour of staff
28 ottobre 2022
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Risposta di Romans - Wokingham
Dear Michelle
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Good service and we are very happy customers.
We chose Romans to sell our property as Ian Lewis was the most professional and friendly of several we met. The sales process was well managed throughout, a buyer was found quickly and the sale could have been concluded quickly, but for issues with the purchase of our new property. Ian also assisted with that, where possible. Both properties complete in 1 week and we are happy to recommend Romans in Wokingham.
24 ottobre 2022
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Risposta di Romans - Wokingham
Dear Gordon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Very good service
Very good service. Andrei was very helpful throughout the process of finding and moving into the new renting property.
12 ottobre 2022
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Risposta di Romans - Wokingham
Dear Vinoth
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Andrei Csomortani - Lettings
We’ve had mixed experiences with Romans as a company over the years however Andrei Csomortani at the Wokingham branch has been excellent in his approach, communication and follow up. Hopefully he’ll be around for a while to continue on with the high level of service he has provided. 5 stars!
16 ottobre 2022
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Risposta di Romans - Wokingham
Dear Max
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Good experience Response times to calls was good
Response times to calls was good. Even if Ian was not around there was always someone available to assist. I was kept in the loop. Also, being very local meant I could easily pop in for information/updates where necessary. Fee policy was clear
14 ottobre 2022
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Risposta di Romans - Wokingham
Dear Wendy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fast
Fast, reliable and pleasant experience. Moving long distances can be challenges however Sam made the experience stress and constantly remained in touch to manage expectations. All round good experience.
1 ottobre 2022
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Risposta di Romans - Wokingham
Dear Liam Collins
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Kerry and everyone helped me hugely in…
Kerry and everyone helped me hugely in locating a property perfect for my requirements. Also helped with finding the new tenant taking over the property that I was in. Incredible service thank you
5 ottobre 2022
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Risposta di Romans - Wokingham
Dear Grahame Roberts
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Romans Wokingham Kerry and team
Romans Wokingham team and Kerry were a great help, specially that it is my first time renting a property in the UK. They were very patient with all my questions and the property check the box of everything I have asked for. Thank you Kerry and the team, I appreciate the support!
16 settembre 2022
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Risposta di Romans - Wokingham
Dear Carina Prata Borges
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
I am very satisfied with service I…
I am very satisfied with service I received from Isabella York. She was very quick to respond to me all my questions and requests so far.
22 agosto 2022
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Risposta di Romans - Wokingham
Dear Sugata
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic Service
Kerry went above and beyond helping to secure a suitable rental for my retired parents following a fire at their property. We were struggling to have offers accepted as we only needed the property for 12 months but with a very competitive market and multiply offers on each property most landlords opted for those looking for a more long term stay. Kerry, however, did a fantastic job finding an understanding landlord and helping us find a wonderful rental , thank you so much.
5 settembre 2022
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Risposta di Romans - Wokingham
Thank you again for taking the time to let us know how we did. We really appreciate it!
Sam and Laura have been great in our…
Sam and Laura have been great in our move so far, we are in the final stages of the process and looking forward to a new chapter.
1 settembre 2022
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Risposta di Romans - Wokingham
Dear Tony,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Kerry and the team at Romans
Kerry and the team at Romans Wokingham have been incredibly helpful in helping us find and secure a property. Would definitely recommend!
11 agosto 2022
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Risposta di Romans - Wokingham
Dear Natalie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Pooja was most professional
Pooja was most professional in his handling of our rent review negotiations.
11 agosto 2022
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Risposta di Romans - Wokingham
Thank you again for taking the time to let us know how we did. We really appreciate it!
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