Easy to use website English option for uk buyers Full selection of all types of remote controls as long as you know what frequencey your systems operates with? Shipped from France, very quickl... Leggi di più
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Scopri cosa dicono le persone
After receiving answers from other suppliers, saying that my old remote control can't be replaced any more, this company offered a solution. I ordered the device they suggested. Received it with... Leggi di più
Excellent. Fantastic price with straight forward advice on phone prior to purchase. Delivery timing as per stated (though I had to order 3 remotes instead of stated 2 to get free delivery?). Product h... Leggi di più
Product was excellent and great price. Worked as intended. Didn't realise it was being shipped from abroad so got strange messages about delivery (which I ignored) but it all happened seemlessly - o... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Remote Control Express is the leading company in online sales of remotes for garage doors and gates.
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Le persone hanno visualizzato anche
The initial order went smoothly
The initial order went smoothly, unfortunately it was the wrong one. Sending it back and getting a replacement was a rather tortuos process
Prompt service and delivery and good…
Prompt service and delivery and good communication when one part was temporarily out of stock.
The only company who could supply the…
The only company who could supply the garage remote I needed.
Great service
Item received was genuine, exactly as expected and with quick delivery. I just wish delivery outside of Europe was an option.
Spot on
I got exactly what I wanted and needed, in time, with no fuss.
A Buzz of sense
Taking and using a gate remote control that works every time is boon, a simple task but essential!!
I sent them all the details in luding…
I sent them all the details in luding pics and they replied that customer services would be in contact with me in the next 1 to 2 working days. That was on the 3rd of december and I'm still waiting. Absolutely useless.
Easy to order from
Easy to order from, replies to emails really quickly and great service!
As it says on the box
Remote arrived on time. Easy to set up. Is exactly the same as advertised.
Be careful buying online
Bought online but somewhere in the online experience I lost the discount and ending up paying more than I thought I would
Very poor customer service.
I placed an order on Sunday for a remote control for my garage door. It wasn’t an easy transaction as their pay method rejected my cc twice prior to acceptance. I wanted two controllers but realised right at the end that the + button on the side hadn’t worked. It did only charge for one but the carriage charge was an exhorbitant £6+ which is why I wanted to order two together. I attempted to telephone the following morning at around 09.30 but they were not responding to any of their telephone numbers. I emailed them at 10.00 explaining asking them to add an additional remote and charge to the same credit card. They eventually replied at 15.51 to say they could do nothing, they had just dispatched my order. Suggesting I reorder, which would of course attract another carriage charge. I did respond to their email but did not receive the courtesy of a further reply. Very poor / non existent customer service! It gets worse! Only due to my review (no other communication) they eventually offered by a code for free delivery to place a further order. The code lasted 24 hours! When I attempted to use it the prices on their site had increased to a similar cost to that which I previously paid including carriage. These people are ‘a waste of space’. They know nothing about customer service. To me customer service is about responding in a timely manner, not two weeks later. On 30th I sent a further complaint, have I received a response NO. They’re either so busy they need more staff or just can’t be bothered!

Risposta di Remote Control Express
The instructions for connecting the new…
The instructions for connecting the new door remote worked without a problem.
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