Protyre Autocare - Exeter-Sowton Recensioni 

752
TrustScore 4.5 su 5

4,7

Apple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Friday 7th August in the afternoon I had screw in my passenger side tyre, I went to Elite garage first (closest to my house),was a bit rude & not in so many words “tough, we cannot do until Mo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First time using this company. It was recommended by a friend. Liked the ease of booking an appointment, the selection choice and price of tyres. Fast efficient service. Staff were friendly.

L'azienda ha risposto

Valutata 3 stelle su 5

Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four t... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Informazioni su Protyre Autocare - Exeter-Sowton

Scritti dall'azienda

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, Regno Unito

  • 01392360022

4,7

Eccellente

TrustScore 4.5 su 5

752 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(752)

34.873 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly welcome

Friendly welcome. Helpful communication and efficient tyre repair. Thanks!

4 marzo 2026
Logo di Protyre Autocare - Exeter-Sowton

Risposta di Protyre Autocare - Exeter-Sowton

Dear SB,

We're happy to hear that you felt welcomed and found our communication helpful at our Exeter-Sowton branch.

We appreciate your positive feedback regarding our efficient tire repair service,

thank you for sharing!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Valutata 3 stelle su 5

Good and friendly staff

Good and friendly staff, but why can’t you get the same deals by phoning the garage as you can on the website. Also booking a time slot seemed to be overridden by women given priority is this company policy? Not a reality in equality times surely.

4 marzo 2026
Logo di Protyre Autocare - Exeter-Sowton

Risposta di Protyre Autocare - Exeter-Sowton

Dear Peter M ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter-Sowton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valutata 1 stelle su 5

Should have changed oil and filter but…

Should have changed oil and filter but when I checked still same dirty oil. Complete waste of time and money never again. Not had any response from protyre.

27 febbraio 2026
Logo di Protyre Autocare - Exeter-Sowton

Risposta di Protyre Autocare - Exeter-Sowton

Dear Shaine Hole,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valutata 5 stelle su 5

Puncture on way to work!

I was driving to work as a community nurse when my tyre started losing pressure. I called in at 08.30 and by 09.15 I was on the road again with a new tyre ( old tyre had a nail in it) so I was able to get to my patients. I was so relieved to be seen so quickly even though they were very busy!
They were all so helpful. THANK YOU!

27 febbraio 2026
Valutata 5 stelle su 5

Excellent service

Turned up unexpectedly with car on back of recovery vehicle. Despite reception being incredibly busy and being fully booked, I was dealt with really quickly, in a friendly and professional manner, and only needed to leave my car until the next morning. This after a much bigger company had told me it would take them 4 days to change a single tyre. Excellent service, thank you so much.

19 febbraio 2026
Valutata 1 stelle su 5

I recently had two tyres fitted at your…

I recently had two tyres fitted at your garage, for which I paid over £750. I was offered a wheel alignment as part of the service, but this was not carried out. Additionally, the tyre pressures were incorrect when I collected the car.

I picked up the car at 5:20pm, and was told that the machine had been switched off to add more air, and was simply advised to go to a petrol station.

Overall, this was very poor service and not what I paid for.

25 febbraio 2026
Logo di Protyre Autocare - Exeter-Sowton

Risposta di Protyre Autocare - Exeter-Sowton

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

5 ⭐️ Customer Service

Really great communication re customer service - 2 machines down and wait explanation /made to every customer

When clutch went, every help was given to assist me as fully as possible - greatly appreciated

17 febbraio 2026
Valutata 5 stelle su 5

Always great service

Always great service. I use Protyre for all my vehicles. The Exeter Sowton branch has always been great and now the reception and wating area have been updated its a better place to wait for the work to be completed.

23 febbraio 2026
Valutata 3 stelle su 5

Not my usual choice for tyre services

Not my usual choice for tyre services, but they was recommended by a friend. Had a single loose wheel taken in for a slow puncture, fixed the puncture no problem but it cost me hell of alot more than I expected. And what they charge to dispose of a valve... wow.
I will stick with my regular supplier.

16 febbraio 2026
Logo di Protyre Autocare - Exeter-Sowton

Risposta di Protyre Autocare - Exeter-Sowton

Dear Customer,

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valutata 5 stelle su 5

Everything done professionally and as detailed on website when making booking. Good experience.

Good range of tyres on website which is easy to navigate and select your chosen tyres. Offers flagged on the site appear alongside various tyre options. Full details as to quality, noise and application are shown.
Booking slots are presented well and again easy to make you choice between location and time slot. Everything in place upon arrival and a call back to advise the vehicle is ready for collection.

6 febbraio 2026
Valutata 5 stelle su 5

Great service

Great service. Went with a popped tyre, sorted within the hour. As a woman I always feel safe and trust them.

11 febbraio 2026

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