Protyre Autocare - Exeter-Sowton Recensioni 

752
TrustScore 4.5 su 5

4,7

Apple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Friday 7th August in the afternoon I had screw in my passenger side tyre, I went to Elite garage first (closest to my house),was a bit rude & not in so many words “tough, we cannot do until Mo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First time using this company. It was recommended by a friend. Liked the ease of booking an appointment, the selection choice and price of tyres. Fast efficient service. Staff were friendly.

L'azienda ha risposto

Valutata 3 stelle su 5

Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four t... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Informazioni su Protyre Autocare - Exeter-Sowton

Scritti dall'azienda

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, Regno Unito

  • 01392360022

4,7

Eccellente

TrustScore 4.5 su 5

752 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(752)

34.852 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Good experience

Good experience. Needed three tyres replaced, and called to check which three when they weren't sure. Would have scored higher, but had to call to double check that they were done four hours after being told they were starting.

18 marzo 2026
Valutata 5 stelle su 5

Customer service was first class

Customer service was first class , really efficient and helpful, I dealt with toby he got the product I wanted at the price I wanted.dropped my car off and picked it up 45 minutes later . Recommend it to everyone.

18 marzo 2026
Valutata 5 stelle su 5

Friendly, Reliable Service at a Great Price

I had a great experience with Protyre. The team was friendly and welcoming from the moment I arrived, which immediately put me at ease. They were professional, knowledgeable, and took the time to explain everything clearly without any pressure.

The service was quick and reliable, and the pricing was very reasonable compared to other places I’ve tried. It’s refreshing to find a garage that combines quality work with honest pricing.

Overall, I’d definitely recommend Protyre to anyone looking for dependable service and good value for money.

18 marzo 2026
Valutata 5 stelle su 5

Excellent service

Absolutely excellent service by the guys on reception and the fitter.
The fitter talked me through the wheel tracking information.
First rate experience - thanks guys!!

12 marzo 2026
Valutata 4 stelle su 5

Smelled of Cigarettes

Took my car in for MOT, I don't believe the radio is part of that test but it had been tampered with.
Also, my car smelled of cigarette smoke; I don't smoke.
The test was completed in good time and they contacted me, explained the results, so that part was good.

11 marzo 2026
Valutata 5 stelle su 5

New tyres

New tyres. Good service while you wait. Mechanics able to explain clearly the tracking issues.

11 marzo 2026
Valutata 5 stelle su 5

Prompt & efficient service

Hit something on the slip road, coming off the motorway, and tyre warning light came on. Headed straight for Protyre for a check up, to have confirmation of a rapidly deflating front tyre. Less than half an hour wait while a puncture repair was carried out. Lovely prompt service, cheerful and polite staff.

4 marzo 2026
Valutata 1 stelle su 5

Had a punctured tyre that I wanted them…

Had a punctured tyre that I wanted them to replace. So I ordered a new one online - same make, similar pattern.
After waiting for almost 2 hours for the job to be done, I got my car back with the same tyre on! They only patched it.
Luckily, I never drive away without checking.
I was told it was a mistake, but considering the similarity of the tyres, it left me feeling suspicious.
They offered to book me in for another day, but I won’t be going back after such a bad experience.
I just asked them to give me the tyre I paid for and drove away with it. I’ll rather pay another fitter to put it on than return to this place. I completely lost my trust in them.

9 marzo 2026
Logo di Protyre Autocare - Exeter-Sowton

Risposta di Protyre Autocare - Exeter-Sowton

Dear Agnes,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valutata 3 stelle su 5

Online pricing varies vastly from in…

Online pricing varies vastly from in person pricing. I had to argue then was begrudgingly told they would 'price match' their own website. This was before any work was carried out.

Wouldn't let be book online as stocks were low.

9 marzo 2026
Logo di Protyre Autocare - Exeter-Sowton

Risposta di Protyre Autocare - Exeter-Sowton

Dear Adrian Salter ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter-Sowton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valutata 3 stelle su 5

Long Wait

Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four tyres changed. Not once was I approached to tell me what was going on. More ongoing information please!

5 marzo 2026
Logo di Protyre Autocare - Exeter-Sowton

Risposta di Protyre Autocare - Exeter-Sowton

Dear Mike Horn,

Thank you for leaving us a review. We're sorry to hear that you had a longer waiting time than expected. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valutata 5 stelle su 5

5 🌟 all the way

Initially the experience was mediocre ..at best, had 4 x new tyres and paid extra for tracking & balancing.
Long story short, I commute 50 miles a day, 5 x days a week, and the car was shaking/vibrating at speeds over 40 mph..after 2 days I managed to get a slot and go back to get this problem sorted.. the lady on the desk was brilliant and the guy (baseball cap & glasses..sorry i didn't get your name) who recalibrated my tyres was awesome..I have my car back..and it drives like a dream..thank you..🙂

6 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great customer service and products

The customer service lady was very helpful (sorry forgot her name) and made me feel a valued customer. Put her in charge!
My new tyre was reasonably priced as is all their products and services.

6 marzo 2026

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