Proovia Couriers Recensioni 

60.390
•
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had Alex Cioc and his colleague deliver this morning under order 1035692. Delivered first thing at the start of the window promptly and efficiently, polite and friendly and goods haven't been inspecte... Leggi di più

Valutata 5 stelle su 5

Sat 26th Sept .26 We had a delivery carried out by Proovia couriers this morning . The communication around delivery was excellent. Chioc Alexandru were punctual ,courteous and very helpful a big... Leggi di più

Valutata 5 stelle su 5

The two men who delivered the piece of furniture I purchased on eBay were really pleasant and provided an exceptional service. They carefully took the piece to the room I requested without any pro... Leggi di più

Valutata 5 stelle su 5

Absolutely outstanding service, I requested pick up of oak furniture land chest of draws from Sussex to South Wales. I honestly cannot recommend GoodFellas highly enough. From start to finish the s... Leggi di più

Dettagli dell'azienda

  1. Servizio di corriere
  2. anche in
  3. Ditta di spedizioni
  4. Impresa di traslochi
  5. Servizio di corriere e consegne
  6. Servizio di trasloco e immagazzinamento
  7. Servizio di trasporto pianoforti

Informazioni su Proovia Couriers

Scritti dall'azienda

Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.

Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.

We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.

Contact
Fort Dunlop Office 110B24 9FE, Birmingham, UK

Our primary commitment is to position your items exactly where you want them, without any extra charges.

We understand how crucial it is for you to have your items placed perfectly! We don't merely deliver – we ensure each item is positioned just where it needs to be!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

60K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(60.390)

13.720 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent company to deal with

Excellent company to deal with . I was kept informed all the way until time of delivery . The driver and partner were very polite and careful when bringing the very heavy item in to the house . I wish more companies were as good .

10 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Missing ittems…

The three boxes arrived with multiple visible holes, particularly around the corners and sides. One of the boxes was also open on one side when it was delivered.
After delivery, I discovered that several of my personal belongings were missing. I have photographs showing the condition of the boxes after delivery.

8 settembre 2026
Logo di Proovia Couriers

Risposta di Proovia Couriers

Hello,

We are sorry to hear about the condition in which your boxes arrived and that you subsequently found items to be missing.

We are concerned by the reported damage to the boxes, particularly that one of them arrived partially open. Your feedback will be referred to our Quality Assurance team so that the handling of the shipment can be reviewed.

Please contact our Claims Department at claims@proovia.delivery with your order number, photographs of the boxes and details of the missing items. The team will review the available collection and delivery evidence and investigate the matter further.

We apologise for the experience and the inconvenience caused.

Yours, Proovia Couriers

Valutata 5 stelle su 5

A very professional service from start…

A very professional service from start to finish. Superb communication, competitively priced.
I only had a small but delicate collection but the guys made sure the items were protected and wrapped well for the journey (appreciated)
Dmytro was super efficient and kept to the promised schedule.
Would definitely recommend, so thank you. 🌟

9 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Really efficient delivery

Really efficient delivery. They arrived on time within the delivery window and brought a large piece of furniture up to my 5th floor flat. Very polite drivers and friendly service

9 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent!

I had not heard of Proovia before to be honest but they delivered my cabinet recently and I have to say I was very impressed! They were careful, considerate and polite when entering my home to place the furniture where I asked which was great and very helpful! Big shout out to Proovia!

9 settembre 2026
Valutata 1 stelle su 5

Useless

I paid extra for white glove service to include unpacking my table in a room of my choice. I told them that my flat was on the second floor and that there was no lift. The delivery men said they had been told it was ground floor and had no instructions about the white glove service I had paid for. The service I had paid for was not provided.

2 settembre 2026
Logo di Proovia Couriers

Risposta di Proovia Couriers

Hello,

We are sorry to hear about your experience and that the service provided did not meet your expectations.

We will review the booking details and the circumstances of the delivery with the relevant teams to understand what happened and whether the correct service and instructions were provided to the delivery crew.

We apologise for the inconvenience caused.

Yours, Proovia Couriers

Valutata 1 stelle su 5

The courier disregarded our…

The courier disregarded our instructions and left the wooden products out in the rain for 8 hours possibly ruining it very unimpressed

8 settembre 2026
Logo di Proovia Couriers

Risposta di Proovia Couriers

Hello,

We are concerned that the delivery instructions were not followed and that wooden items were left outside in the rain for such a long period.

Your feedback will be referred to our Quality Assurance team so that the delivery and the actions of the crew involved can be reviewed.

If the items have suffered any damage as a result, please contact our Claims Department at claims@proovia.delivery with your order number and photographs of the damage so that the case can be reviewed.

We apologise for the inconvenience caused.

Yours, Proovia Couriers

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