was very impressed by Proovia I was very impressed by Proovia. The communication was first rate. I was emailed and informed when the delivery would be made and asked to confirm the time was suita... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Just had the collection. Well informed about the arrival time. Had specifically said the van would need a tail lift but despite not having one, Claudio and his colleague did a great job of getting my... Leggi di più
Although the delivery arrived a day later than requested. The driver and his helper were very pleasant and delivered in the revised advised timescale and the table was well protected in the van. Woul... Leggi di più
Claudiu Marinescu and his colleague picked up a bicycle from us which was boxed for delivery to eBikeBuyer in England. Tracking information before their arrival was very efficient and Claudiu phoned w... Leggi di più
Dettagli dell'azienda
- Servizio di corriere
- Servizio di corriere e consegne
- Servizio di trasloco e immagazzinamento
- Impresa di traslochi
- Servizio di trasporto pianoforti
- Ditta di spedizioni
Informazioni su Proovia Couriers
Scritti dall'azienda
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Informazioni di contatto
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, Regno Unito
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4,8
Eccellente
59K recensioni
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Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Quick and easy delivery
Quick and easy delivery. Called before to check if was suitable to deliver. Good customer service too when arranging/ querying delivery time/dare.
23 luglio 2026
Non scritta su invito
Excellent service from Victor and Jass
22 luglio 2026
Non scritta su invito
Delivery on time by 2 very helpful…
Delivery on time by 2 very helpful people. Somewhat worried as received text last night to say delivery had been cancelled.
23 luglio 2026
Non scritta su invito
Excellent service
Prompt.
Efficient.
Polite.
Helpful.
I would highly recommend.
22 luglio 2026
Non scritta su invito
Great service
Great service. Great communication with emails, texts, and finally a phone call to say that they were 5 mins away. John and his workmate then carried the unit into my kitchen for me. The unit was unmarked and in perfect condition. Would be more than happy to use Proovia Couriers again.
22 luglio 2026
Non scritta su invito
worst delivery company I have ever…
worst delivery company I have ever encountered. They have just told me that their driver could not deliver this evening - I took a screenshot of their live tracking at 6.30pm and it said delivery failed at 6.46 - total fabrication.
This is the third time I've had issues with this company. They don't listen to a word from the customer.
I'd advise that you do your very best to avoid them.
22 luglio 2026
Non scritta su invito
Risposta di Proovia Couriers
Hello,
We are sorry to hear about your experience.
We understand your frustration, particularly after experiencing repeated issues with your deliveries.
Your comments have been shared with our Operations and Quality Assurance teams.
We will review the circumstances surrounding this delivery, including the status updates shown within the tracking system, the communication provided, and the reason why the delivery was not completed as scheduled.
Thank you for bringing this to our attention.
Yours, Proovia Couriers
Japjit Singh and simranjit Singh are…
Japjit Singh and simranjit Singh are too good and helpful send them again
22 luglio 2026
Non scritta su invito
Communication with the company was good…
Communication with the company was good but delivery men didn't acknowledge the sign on the electric gate to use the other gate and when confronted pretended not to understand. Will not recommend using them to anyone else.
21 luglio 2026
Non scritta su invito
Risposta di Proovia Couriers
Hello,
We are sorry to hear that your delivery experience did not fully meet your expectations.
We appreciate your positive comments regarding our communication and are sorry to read your concerns about the delivery.
Your feedback has been shared with our Quality Assurance team so that the crew's conduct and adherence to delivery instructions can be reviewed.
Thank you for taking the time to share your experience.
Yours, Proovia Couriers
Japjit singh and simranjit singh has…
Japjit singh and simranjit singh has been helpful
22 luglio 2026
Non scritta su invito
Robert and Daniel provided a great…
Robert and Daniel provided a great service and were quick and efficient, highly recommend.
22 luglio 2026
Non scritta su invito
Sabin please call me in the way it’s…
Sabin please call me in the way it’s friendly helpful he’s taking my item with care
22 luglio 2026
Non scritta su invito
Collection of large oak table
Gupreet and a colleague arrived punctually and collected a large oak table which I had sold on eBay. They carefully moved it from our garden room into their van and wrapped and secured it in their van before driving it to its new owner
21 luglio 2026
Non scritta su invito
Very helpful sorted delivery even…
Very helpful sorted delivery even carried item through road closure
22 luglio 2026
Non scritta su invito
From order to delivery was excellent…
From order to delivery was excellent good communication on time delivery gurpreet delivered on time and was helpfull with my requests top company in my opinion
22 luglio 2026
Non scritta su invito
Very good delivery
Very good delivery, straight to us driver was 989923 very helpful
22 luglio 2026
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Professional delivery drivers
Great, smooth delivery for my order today 984507.
Both guys were friendly and professional.
22 luglio 2026
Non scritta su invito
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