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Proovia Couriers Recensioni 

59.693
•
TrustScore 5 su 5

4,8

Servizio di corriere
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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Very easy to get a quote to pickup a long ase clock. I was kept up to date about the pickup which was a couple of counties away & the day before delivery. The morning of the delivery I received an upd... Leggi di più

Valutata 5 stelle su 5

Excellent delivery service! They send regular updates on the delivery day to give you an accurate time your parcel will be delivered! For me this was important as the package was large and heavy and r... Leggi di più

Valutata 5 stelle su 5

Advised night before of a three hour window. Called ten mins before they arrived right in the middle of my 3 hour slot. John and his partner picked up my four pieces and wrapped a blanket around each... Leggi di più

Valutata 5 stelle su 5

Great service, arrived on time with good communication. Delivered a large order from the South coast of England up to Scotland including a very heavy piano with no fuss and no damages. Thanks very muc... Leggi di più

Dettagli dell'azienda

  1. Servizio di corriere
  2. Servizio di corriere e consegne
  3. Servizio di trasloco e immagazzinamento
  4. Impresa di traslochi
  5. Servizio di trasporto pianoforti
  6. Ditta di spedizioni

Informazioni su Proovia Couriers

Scritti dall'azienda

Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.

Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.

We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.

Contact
Fort Dunlop Office 110B24 9FE, Birmingham, UK

Our primary commitment is to position your items exactly where you want them, without any extra charges.

We understand how crucial it is for you to have your items placed perfectly! We don't merely deliver – we ensure each item is positioned just where it needs to be!

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

60K recensioni

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Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

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4,8

Tutte le recensioni

(59.693)

14.748 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 1 stelle su 5

I run a small electric motorcycle company

I run a small electric motorcycle dealership. On 23 July 2026 Proovia collected a Sur-Ron Light Bee, a fully built electric motorcycle worth £2,600, from our unit in Ramsgate for delivery to a customer in Little Neston. It never arrived.

On 27 July their claims department wrote to me: "unfortunately, we have been unable to locate the bike." They later confirmed they had reported the matter to West Midlands Police as a theft and gave me a crime number and an incident number. Let that sit for a second. This is a 50kg motorcycle. It is not a jiffy bag that slipped behind a shelf. The company that had custody of it reported its disappearance to the police as a theft, and it went missing inside their own operation.

Before it was collected I had written to them specifically warning that these bikes are heavily targeted by thieves, and asking for a signature, a name match against the order and photo proof at handover. They told me photo proof could not be guaranteed.

Since then: I sent the purchase invoice on 28 July as they asked. I asked for the subcontractor's details, the crime reference and whether they hold CCTV of the van arriving and unloading. I got holding replies telling me to allow 3 to 5 business days, then silence, then more holding replies. It took until 12 August to get the crime number and I have never had a straight answer on the CCTV or on who actually had the bike. On 13 August they closed the loop by telling me to go and claim from Shiply instead. Three weeks, no payout, no accountability, and a customer of mine left without the bike they ordered.

The other thing buyers should know is how this company appears on booking platforms. I found them through Shiply, where they quote under trading names that are not "Proovia". I accepted a quote from an account called "FastFrom_ToYou", Shiply's confirmation named the provider as "Fastline", the emails came from "Fast Line Courier", and the claim was handled by an email address with a Proovia domain. Separately, another provider account I was matched with was named as Steel Trans Ltd, company number 09325366, whose sole director is Dragos Rusu, born November 1986, registered at 84 Wood Lane, Erdington, Birmingham. Proovia Limited, company number 10340815, is registered at Office 103, 84 Wood Lane, Erdington, Birmingham, and its director is Dragos Rusu, born November 1986. All on the public register, all checkable in two minutes.

I would also weigh the 4.8 rating here carefully. Many of the reviews here seem obviously fake, with brief comments just signed off in Indian-origin names.

If you are moving something valuable, run as far away as possible from these people.

1 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

1001152 Daniel Gheorghe

1001152 Daniel Gheorghe . Very friendly guy . Delivery was on time and carefully delivered. Would definately use and recommend him to friends and family. Im pregnant and he helped carry my delivery into my house for me . Very helpful 😊

12 agosto 2026
Non scritta su invito

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