PRECISE. Recensioni 

4098
•
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I cannot thank Neil and the team enough! Throughout the entire process Neil called me and kept me informed of all developments and put my mind at ease with his calm and friendly manner . A truly... Leggi di più

Valutata 5 stelle su 5

I can’t thank Precise Mortgages enough. With an older CCJ on my record, I expected the worst, but they took a sensible approach and still accepted us. The rate was higher than high street options but... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Got mortgage agreed told would be moving in within 12/14 weeks got excited as its our dream house, dream location paid out £600 for this property with fees. To then have a survey done and then be refu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Always very willing to help you with any questions you have fantastic and friendly staff made me feel at ease taking my first mortgage with them thank you ☺️

L'azienda ha risposto

Dettagli dell'azienda

  1. Erogatore di crediti ipotecari

Scritti dall'azienda

Hello. Welcome to lending without the faff. Our promise is straightforward - to deliver the right products at precisely the right time. Easy peasy. Intermediaries only.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

4K recensioni

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Solitamente risponde entro 1 settimana

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4,3

Tutte le recensioni

(4098)

119 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Precise is the best lender

Precise is the best lender, they are straight forward and precise as their name states.
Very helpful under writer.
Amazing and professional people.

17 settembre 2025
Logo di PRECISE.

Risposta di PRECISE.

We want to frame this review 🥰. Thank you so much, Ms Fred-Isoh.

Valutata 3 stelle su 5

Redeeming my Mortgage

I found that on redeeming my mortgage with Precise I had to speak with a call centre not based in the UK. The lady I spoke with was extremely hard to understand and I repeatedly said I could not understand her. Later in the day I received an email with all the information needed. I had been given a figure over the phone and scanned the email to confirm the final amount. My bank required me to have the paper copy of the Redemption before I could transfer the money. This arrived later by post. When I paid the final figure it was brought to my attention that were additional daily charges after the date of my initial call still outstanding. This was not explained to me, so came to me as a surprise. Precise needs to do better at ensuring the people they employ can speak English clearly.

19 settembre 2025
Non scritta su invito
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Risposta di PRECISE.

Hello Sarah

Thank you for taking the time to post a review and I can appreciate your frustration at receiving unexpected costs during your redemption. Please be assured that I'll share your feedback internally.

Valutata 4 stelle su 5

Precise by name and process

The name is accurate, Precise like everything to be precise! Mainly seamless process with a few unnecessary stressful holdups thrown in the middle. Being a broker-only communication company meant holdups were lengthened. But came through all good in the end.

17 settembre 2025
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Risposta di PRECISE.

Excellent, detailed feedback, Melanie. Thank you.

Valutata 5 stelle su 5

Great to deal with

Great to deal with, very efficient, friendly and professional - Gemma is fantastic

3 settembre 2025
Logo di PRECISE.

Risposta di PRECISE.

Wonderful stuff, thanks Andy. We'll let Gemma know.

Valutata 5 stelle su 5

Absolutely top-notch service

Absolutely top-notch service! We were able to secure our mortgage with little trouble, and Precise gave us a quick decision at a very good rate considering our situation. Thanks again – highly recommended!”

3 settembre 2025
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Risposta di PRECISE.

Too kind, Yannick, too kind. :)

Valutata 1 stelle su 5

PRECISE MORTGAGES valuation criteria

We applied for a mortgage via Montague Financial Brokers with PRECISE. We have a GRADE II listed thatched cottage and during the long application process it was clear that the property was of COBB construction ,Thatched and built in the 1600s.
We were asked to pay the £595 valuation fee and did so.
The valuer eventually turned up and to our amazement had to ask us if the property was COBB construction.

We heard nothing direct from PRECISE and to our disbelief (and that of Monatgue Financial Broker) PRECISE gave a zero valuation as they don't Lend on COBB buildings.

Neither on their website, both on our research and that of the Broker, was there any mention they do not lend on COBB.
We are now in the process or raising this with the Financial Ombudsman as we are still out of pocket as the Broker was so appalled at our treatment that he reimbursed £295 as a good will gesture.

We've made numerous complaints and phone calls and they have refused to deal with the matter and neither refunded us our money.
They also then attempted to change their criteria and said they might re consider if we got a Cobb Survey done at a cost of well over a £1000 in addition to the £595 we had already paid out.

They are an appalling company to deal with and their customer service isn't helpful either as they refuse to pass you onto the person who was dealing with. the complaint, neither send e mails but postal letters to further hinder the process.
WE didn't even get any correspondence re the valuation and had to ask for the report.

We would strongly advise any prospective Mortgage applicant to avoid this company.

10 giugno 2025
Non scritta su invito
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Risposta di PRECISE.

Hi there,
We appreciate you taking the time to leave a review, and we're sorry to read of the difficulties you have faced.
So we can investigate further, please respond to our Trustpilot request for some contact information.
EDIT: Thank you for the additional information, Mr Smith. As you have already been going through a complaints procedure with us, I have passed your feedback on to the complaints team

Valutata 5 stelle su 5

Very honest

Very honest, helpful and patient.
What they say they will do--- they do.
Highly recommended

26 agosto 2025
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Risposta di PRECISE.

Thank you so much.

Valutata 5 stelle su 5

Great to deal with

My mortgage advisor found that precise were the best lender for me in my position (self employed)

Precise were great to deal with and very fast to process the application.

I now have my first home, all thanks to precise (and my mortgage advisor)

26 agosto 2025
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Risposta di PRECISE.

Lovely stuff. Thank you Daniel, and welcome home.

Valutata 1 stelle su 5

I was treated badly

I was treated badly, never consulted on costs and everyone expected me to know allabout the processes and how a Bridging loan worked.
Consequently, figures I were given at the start over doubled during the process, also a requested 120K but only got 118K without warning, the whole job was a shambles

26 agosto 2025
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Risposta di PRECISE.

Hello Mary

I'm very sorry to hear this and it's not how we expect our customers to be made to feel. As we're an intermediary-only lender we do need you to speak to your broker directly about your application and they are best placed to answer any questions you may have. I will pass your comments on to our Sales team directly who can reach out to your broker if there's any part of your application that needs further discussion.

Valutata 5 stelle su 5

Made the whole process seamless

Great to use and made the whole process seamless. A bit slow on hand over day but I imagine this was a lot to do with the solicitor.

I would highly recommend

13 agosto 2025
Logo di PRECISE.

Risposta di PRECISE.

Great to see. Thanks John.

Valutata 1 stelle su 5

Poor offering of panel solicitors for…

Poor offering of panel solicitors for Limited Companies. Not willing to listen to issues raised, causing unnecessary costs. Hiding behind others reports. - This feedback is about both the conveyancer AND Precise!

13 agosto 2025
Logo di PRECISE.

Risposta di PRECISE.

Hello Ian

Thank you for taking the time to post a review and for your feedback about the solicitors which I'll pass on to the team internally.

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