Link Financial Outsourcing Recensioni 

1373
TrustScore 4 su 5

4,1

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Valutata 5 stelle su 5

Reece was Very helpful correcting an error that occurred, my error ooppsss.. very understanding, should be more people like him in this world..

Valutata 5 stelle su 5

It was a very relaxed phone call when I was initially worried, thank you. Jo was very understanding yet professional, thank you Jo. All issues were wonderfully resolved.

Valutata 5 stelle su 5

I had a great experience speaking with a lady who attended to me over the phone at Link Financial Outsourcing. She was professional, polite, patient, and very helpful. She listened carefully, answered... Leggi di più

Valutata 1 stelle su 5

Scammers. I was a victim of identity fraud many years ago and they are trying to force me to pay a "debt" for a credit card obtained by the fraudster which is 23 years old. They are threatening to t... Leggi di più

Dettagli dell'azienda

  1. Agenzia di riscossione debiti

Informazioni su Link Financial Outsourcing

Scritti dall'azienda

Link Financial Outsourcing is one of the best-established credit management companies in the UK.

Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.

We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu

Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 91% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(1373)

468 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

All the staff was lovely but Emily in…

All the staff was lovely but Emily in particular went above and beyond. She is an absolute star

5 marzo 2026
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Risposta di Link Financial Outsourcing

Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.

Valutata 5 stelle su 5

The staff at Link Financial are always…

The staff at Link Financial are always very helpful and understanding, and will go beyond their remit to explain and assist the process. They are very empathetic and sympathetic to my situation and their friendly and warm attitudes makes life a lot easier. Thank you from the bottom of my heart.

6 marzo 2026
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Risposta di Link Financial Outsourcing

Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.

Valutata 5 stelle su 5

Gemma Wilkins was amazing

Gemma Wilkins was amazing. She was very friendly and helpful.

4 marzo 2026
Non scritta su invito
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Risposta di Link Financial Outsourcing

Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.

Valutata 1 stelle su 5

I made the payment as usual,for…

I made the payment as usual,for February but they still sending me texts...about pls make a payment ....and giving me stress that my bank transfer didn't go true....SO CUSTEMER SERVICE VERY UNPROFESSIONAL....

2 marzo 2026
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Risposta di Link Financial Outsourcing

Thank you for sharing your feedback with us, and I’m truly sorry to hear that you’re not satisfied with the response you received. We completely understand your frustration, and we want to make sure we address all your concerns properly.

To provide you with the best possible assistance, I’d like to arrange a follow-up call at a time that’s most convenient for you. This will allow us to discuss the issue in more detail and work towards a resolution that meets your expectations.

Could you kindly let me know when you’d be available for the call, or feel free to reach out to us at 0800 064 4499? We truly appreciate your patience, and we’re committed to making this right for you. Looking forward to speaking with you soon.

Valutata 5 stelle su 5

Thank you Reas Riss to help me he was…

Thank you Reas Riss to help me he was very kind and helped me with my finance

3 marzo 2026
Non scritta su invito
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Risposta di Link Financial Outsourcing

Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.

Valutata 5 stelle su 5

Helpful support

Had to sort out the accounts and my call was handled by Reece - he was calm and friendly and explained everything with detail. Went through everything fairly swiftly.

3 marzo 2026
Non scritta su invito
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Risposta di Link Financial Outsourcing

Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.

Valutata 5 stelle su 5

Found a way forward

Spoke to Gemma regarding a debt I'd forgotten about. She was sympathetic and polite and managed to sort out an affordable repayment p.an with the minimum of fuss and bother. No hassle and no pressure . Happy as I could be bearing in mind the circumstances.

3 marzo 2026
Non scritta su invito
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Risposta di Link Financial Outsourcing

Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.

Valutata 1 stelle su 5

Awful company to contact

I have been paying Link for several months and I want to speak to them about a consolidation offer to clear the payments. It seems unless they ring you they dont want to know. As others have said, no answer to calls or emails and standard answers to reviews. the worst debt company I have ever seen.im sure you will offer to arrange a call to me with the standard reply that everyone gets. If you can actually do it that would be great if you could give me an idea how I can give you my phone number

2 marzo 2026
Non scritta su invito
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Risposta di Link Financial Outsourcing

We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.

Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.

Valutata 1 stelle su 5

Terrible to get through to

Terrible to get through to. Been trying all morning

2 marzo 2026
Non scritta su invito
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Risposta di Link Financial Outsourcing

We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.

Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.

Valutata 5 stelle su 5

Thank you for you help and advice

Thank you for you help and advice. Vocie was calm and reassuring. Really appreciate it.

2 marzo 2026
Non scritta su invito
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Risposta di Link Financial Outsourcing

Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.

Valutata 5 stelle su 5

Called up to confirm a few details and…

Called up to confirm a few details and spoke to reece ( hope ive spelt his name correct) and he was extremely helpful and explained everything clearly! I appreciated it 😬

28 febbraio 2026
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Risposta di Link Financial Outsourcing

Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.

Valutata 5 stelle su 5

Rees was so helpful and went through…

Rees was so helpful and went through everything he was professional and empathetic and caring

28 febbraio 2026
Non scritta su invito
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Risposta di Link Financial Outsourcing

Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.

Valutata 5 stelle su 5

Stuart really took time to understand…

Stuart really took time to understand my situation and offered very helpful advice. His empathy was amazing and his listening skills were
Incredible. He really put me at my ease and helped me through a difficult call to make.

Thank you very much.

27 febbraio 2026
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Risposta di Link Financial Outsourcing

Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.

Valutata 5 stelle su 5

The guys were so helpful and…

The guys were so helpful and professional through the years every time we contacted them and most of all very understand
Well done
And thank you

26 febbraio 2026
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Risposta di Link Financial Outsourcing

Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.

Valutata 1 stelle su 5

Been trying to call as the original…

Been trying to call as the original company I had finance with have passed on to this company been a week can’t get thru no one answers selected call back still no call terrible customer service

25 febbraio 2026
Non scritta su invito
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Risposta di Link Financial Outsourcing

We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.

Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.

Valutata 5 stelle su 5

Very helpful

Very helpful

25 febbraio 2026
Non scritta su invito
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Risposta di Link Financial Outsourcing

Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.

Valutata 1 stelle su 5

No customer service in existence

BE WARNED THEY PAY FOR FAKE REVIEWS TO MAKE THEMSELVES LOOK GOOD, READ THE 1 STAR REVIEWS FOR THE TRUTH. THEY ALSO TRIED TO FALSELY FLAG A NEGATIVE REVIEW FOR REMOVAL AND GOT TOLD NO BY TRUSTPILOT. BUNCH OF SCUMMY LYING COWARDS.

No customer service in existence, emails go unanswered. Company stole money from me not related to debt (settlement agreed yet they continued taking payments despite promising the balance would be set to 0). Falsely reported me as defaulted with money owing (they reported as defaulted TWO YEARS before they actually took the account on!). Literal scumbags.

edit: yeah, thanks for the copy/paste 'apology'. I'm not sure why you think coldly copy/pasting something you don't remotely mean makes anything better - if anything it just makes you look even worse. It's disingenuous, it's insincere, it shows a staggering apathy and a manipulative mindset where you desperately want to look good without ever having to actually do anything to achieve that. Actually shameful. People like you (sociopaths) of course, are not capable of feeling shame... but it's shameful.

edit 2:
Nice fake review you posted directly after mine in order to bump your score back up. Have now asked trustpilot to look at your account for suspicious reviews. Since all of your reviews are either 1 star (real) or 5 star (fake), I doubt it will take them long to figure it out.

2 febbraio 2026
Non scritta su invito
Logo di Link Financial Outsourcing

Risposta di Link Financial Outsourcing

Thank you for sharing your feedback with us, and I’m truly sorry to hear that you’re not satisfied with the response you received. We completely understand your frustration, and we want to make sure we address all your concerns properly.

To provide you with the best possible assistance, I’d like to arrange a follow-up call at a time that’s most convenient for you. This will allow us to discuss the issue in more detail and work towards a resolution that meets your expectations.

Could you kindly let me know when you’d be available for the call, or feel free to reach out to us at 0800 064 4499? We truly appreciate your patience, and we’re committed to making this right for you. Looking forward to speaking with you soon.

Valutata 5 stelle su 5

Phone Call re cancelled direct debit

The lady I spoke to was very helpful, respectful and the reason for the call was resolved quickly.

24 febbraio 2026
Non scritta su invito
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Risposta di Link Financial Outsourcing

Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.

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