I ordered the Lilybrooke rise and recline for my mum who had a total knee replacement as our sofas are quite low and it wasn’t safe whilst she was recovering. This chair helped her tremendously with... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
the moment Dexter from the Southend department picked up the phone I was filled with confidence and overwhelmed by the knowledge and helpful suggestions he made regarding the purchase of a powercha... Leggi di più
L'azienda ha risposto
I have been making enquiries for my father who is 91 and has Alzheimer’s, the advice was as usual fantastic and the staff are always so knowledgeable and friendly. They take the time to explain everyt... Leggi di più
L'azienda ha risposto
Had a nightmare getting delivery sorted out from this company. Placed order about a month ago now and still not received! Chased many times and the person originally sorting it out left, and still wai... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di ausili per la mobilità
- anche in
- Negozio di divani
- Negozio di letti
- Negozio di mobili per camere da letto
- Organizzazione di servizi e supporto per i disabili
- Servizio di riparazione sedie a rotelle
Scritti dall'azienda
For nearly 20 years, Lifestyle & Mobility have been making day-to-day life more comfortable for thousands of people. Visit one of our UK stores or browse over 5,000 mobility scooters &living aids online, with free next day delivery on selected products! We also offer in-store or home appointments to help accommodate to your needs. We ensure all our staff are experienced and qualified to help you out as best as we can.
Informazioni di contatto
The Victoria Shopping Centre, SS2 5SP, SOUTHEND-ON-SEA, Regno Unito
- 02081597070
- sales@lifestyleandmobility.co.uk
- www.lifestyleandmobility.co.uk
4,4
Eccellente
635 recensioni
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Mobility Scooter order
The purchase process was simple to follow, as was claiming VAT relief. Communication was great and delivery was sooner than expected, with the driver informing us of arrival time.
On arrival, the driver had the mobility scooter assembled and fully charged ready for use. Unlike most deliveries the driver took time and care to go through assembly, advised about battery care, maintenance and provided information about adequate insurance cover.
We would highly recommend Lifestyle & Mobility a first rate service in every respect.
24 giugno 2025
Risposta di Lifestyle & Mobility
Thank you Mike!
We quite often have customers who have appointments on the same day as delivery and who wouldn't want to try out their new scooter as soon as they can? If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Risposta di Lifestyle & Mobility
Thank you Louise!
We appreciate your positive review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
First Class start to finish.
I’ve just received my new mobility scooter. The service from ordering through to delivery was first class.
The Company clearly takes customer service very seriously, a feature which is evident and much appreciated.
24 giugno 2025
Risposta di Lifestyle & Mobility
Thank you Stephen!
We appreciate your positive review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
e team at boscombe were…outstanding and very helpful.
The team at boscombe were brilliant,attentive,more than happy to listen to my requirements and did everything they could and met them. I'm very happy overall of my experience with Nigel and his team of happy and helpful colleagues. Well done.
20 giugno 2025
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you!
We are delighted to see you were satisfied with the service provided, your kind words will be passed on to Nigel and the Bournemouth team. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Managed to obtain product for my wife
Managed to obtain product for my wife. Parcel arrived the following day as agreed. Unfortunately the product was not suitable for my wife’s needs. Disappointed with product purchased but service good.
27 maggio 2025
Risposta di Lifestyle & Mobility
Hello Hugh,
We are glad to see you were satisfied with the service provided, but we are sorry that the product was not right for your wife. If you have any feedback for how we can improve in future, please do get in touch via this email - customerservice@lifestyleandmobility.co.uk.
Kind Regards,
Lifestyle & Mobility
What customers should know
I purchased a mobility scooter for my wife, after 3 days it.became obvious that my wife's dementia would not allow her to operate the scooter safely.Still within the 14 day cooling off period I was informed I would have to pay a 20% restock fee. Where is the compassion? Scooter had never been outside our driveway.
16 giugno 2025
Non scritta su invito
Risposta di Lifestyle & Mobility
Hello,
Whilst we completely sympathise with your situation, the 20% restocking fee is within our Terms & Conditions, which are viewable in full prior to the making of any purchase.
Whilst we would love to help you and your wife by returning the scooter free of charge, there are certain business considerations we must bear in mind. Regarding the restocking fee, a return results in an inherent loss in value for the product as it is no longer brand new. The restocking fee reflects this unavoidable reality.
We hope this makes sense and if there is anything more we can do to help we would be more than happy to.
Call - 020 8159 7070
Email - online@lifestyleandmobility.co.uk
Kind regards,
Lifestyle & Mobility
Dexter was very helpful on the sale of…
Dexter was very helpful on the sale of my mobility scooter. Explained everything didn’t false into buying anything else but did ask questions if I needed anything else
Well pleased with my experience at lifestyle & mobility can recommend highly
16 giugno 2025
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you Mandy!
We appreciate your positive review, your kind words will be passed on to Dexter. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Speed of delivery
10 giugno 2025
Risposta di Lifestyle & Mobility
Thank you June!
We are delighted to see you were satisfied with the turnaround time of your delivery. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
I ordered and paid for a mobility…
I ordered and paid for a mobility scooter online. then someone rang me to say they were not available until the middle of July and I need it ASAP. I don’t think you should be selling things online which aren’t available. I now have to wait for the money to be refunded before I can go elsewhere.
5 giugno 2025
Risposta di Lifestyle & Mobility
Hello Sylvia,
The eDrive is an incredibly sought after item and therefore runs out of stock quickly. In regards to having it available to purchase when out of stock, we often have customers wanting that very specific scooter enough to wait out the stocking period.
We can only apologise it did not work out in your case and we refunded you as soon as we possibly could upon your request. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
I LOVE THESE GUYS SO MUCH!!
I LOVE THESE GUYS SO MUCH!!! went in store with my chair that i bought from them online a couple of months ago to try out power attachments, all the staff are so welcoming and friendly. Kevin knows so much about wheelchairs and accessories for them and it makes the process a lot easier as someone very new to disability products!
12 giugno 2025
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you Noah!
It's great to hear you had such a positive experience in our Bournemouth and our staff. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Extremely pleased with product and service
Extremely pleased with my purchase of a vista rascal mobility scooter from lifestyle and mobility. This is my first experience with the company. Thanks to the excellent customer service especially by Matt who delivered promptly and really made the extra effort to make sure i was happy with my scooter and understood how to assemble and take the best care of it, i would absolutely recommend to others looking for the best price on the market without sacrificing on customer experience!
20 maggio 2025
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you Jessica!
We are so delighted to see that you were pleased with your experience with our company. It is our strong relationships with the manufacturers we partner with that allow us to sell at such low prices, we are a strong long-standing brand and know that to survive and thrive in the long term treating our customers with respect is the only way to go.
If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Great company would recommend
Staff were efficient and helped me order the correct item. Delivery was within the time frame and very happy
2 giugno 2025
Risposta di Lifestyle & Mobility
Thank you!
We are delighted to see that you were satisfied with the turnaround time of your order. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Excellent experience all the way from…
Excellent experience all the way from initial call to delivery of my new scooter. All the sales team were very helpful and actually listened which is very rare these days. Matt was a great chap, friendly and knowledgeable and I expect was very tired after his long journey that day but it did not show. Excellent company, would highly recommend.
5 maggio 2025
Risposta di Lifestyle & Mobility
Thank you Peter!
We do hope you enjoy your new scooter and we have to agree, Matt is an exceptionally jolly man! If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Highly recommended
Went the extra mile very helpful would use them again and recommend them
13 maggio 2025
Risposta di Lifestyle & Mobility
Thank you!
We are glad you were pleased with the service provided by our company. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
couldnt supply this electric wheelchair…
couldnt supply this electric wheelchair i orderthey waited for me to prcess the order before they told me they none left what kind company does this to customer get there hopes built up to give them a disappointment
2 giugno 2025
Risposta di Lifestyle & Mobility
Hello William,
We understand how frustrating that must have been. The powerchair in question, the 'Quest', is not one of our more popular models so once your order came through our online team quickly contacted the manufacturer about their stock levels and informed you of their stock situation as soon as possible.
On that call to you, you were offered to wait till the chair is back in stock, an alternative product with arguably better specifications for the same price to compensate for the issue, and a refund. We hope at the very least you were pleased with this part of your experience.
If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
East Coast Mobility
East Coast Mobility are so very helpful. Nothing is too much trouble. They came out to my home with scooters and were friendly and polite, I will be using them in the future for services etc.
5 giugno 2025
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you Sally!
We appreciate your positive review. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Risposta di Lifestyle & Mobility
Thank you Carl!
We appreciate your positive review, we know how important the equipment we provide and always try to minimise the turnaround time. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Very impressed with the service we got
Very impressed with the service we got. From ordering to delivery excellent
28 maggio 2025
Risposta di Lifestyle & Mobility
Thank you!
We appreciate the positive review, and are delighted to see that you are pleased with the service provided. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Great scooter experience
I needed a scooter to be able to go out more, but I didn’t really know what kind of one I needed. We had great help from staff who listened carefully to what I wanted to achieve with it, and gave me recommendations, and had me test the options to get a feel for them.
Once I had decided on the model (Zest plus) they took great care to explain and demonstrate how it comes apart and goes together until my carer was confident that he could get it right. They checked I could use it confidently and safely. They helped me test that it would fit in the car and gave good advice on how best to store and transport it.
They also helped by ordering a charging dock for me at a reasonable price to be able to charge it more conveniently at home.
Throughout the whole process I felt like I was in knowledgeable hands and that the staff really wanted to help me achieve my goals, not just make a sale.
Nigel and Steve were so helpful, I’d highly recommend their Bournemouth branch to anyone looking for mobility aids to help them.
31 maggio 2025
Non scritta su invito
Risposta di Lifestyle & Mobility
Thank you Georgi!
We do hope you enjoy your new mobility scooter. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
Did not provide tracking information
Good communication but did not provide tracking information for my order
20 maggio 2025
Risposta di Lifestyle & Mobility
Hello Claire,
Thank you for taking the time to leave a review. Unfortunately, certain manufacturers refuse to hand out tracking information due to past issues of customers from other retailers contacting them. We hope that clears things up in that regard. If you ever need assistance in the future, please don't hesitate to get in touch. We're here to help!
Best Regards,
Lifestyle & Mobility
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