Sadly they've stopped caring about their customers. I bought two domains from them recently, having used them for years. A month later they charged me £24 for an email service I didn't want, need, o... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Jack who I talked with was very professional and knew what he was talking about. He was able to answer all my questions regarding handing the WS over to LCN. We’ve been with LCN since the WS was b... Leggi di più
L'azienda ha risposto
Kyle from LCN dealt with my account issue very quickly and it was solved easily and I have been with LCN ever since I started web building and I highly recommend them,
L'azienda ha risposto
1. Excellent management of e-mail by LCN which had previously proved chaotic due random changes in protocol by large corporations that operate the web. 2. LCN offer a ready contact by telephone t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Established way back in February 2000, LCN.com has become the largest organically grown web hosting and domain name company in the UK. We hold over 350,000 domain names and host over 50,000 web sites for nearly a quarter of a million satisfied customers.
LCN.com Web Hosting
Scritti dall'azienda
Informazioni di contatto
Unit 17, Gateway 1000, Whittle Way, Arlington Business Park, SG12FP, Stevenage, Regno Unito
- 00441438532000
- www.lcn.com
4,3
Eccellente
6K recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Started a renewal conversation…
Started a renewal conversation, have emailed twice but not reply. Shame as I have been a customer for over 10 years so would have thought a level of loyalty.
30 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback, and we’re sorry to hear about the delay you’ve experienced in getting a response.
We completely understand your frustration, especially as a long-standing customer, and we apologise for not replying to your renewal enquiries as quickly as you expected. That’s not the level of service we aim to provide. Please note: our email addresses are no-reply, please contact us through the control panel or feel free to call us on 0345 363 3632.
We’d really like to look into this for you and make sure your renewal is handled promptly. Please get in touch with our team again, and we’ll prioritise your request and come back to you as soon as possible.
We appreciate your continued custom over the past 10 years and value the opportunity to put this right.
As always really exceptional service
As always really exceptional service. My mobile signal died after the first person had been really helpful. The next person who answered was equally helpful and took up where we had left off seamlessly! Thank you.
1 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your wonderful feedback!
We’re really pleased to hear that you received consistently exceptional service, and that our team were able to pick things up seamlessly when you reconnected. It’s great to know both colleagues were helpful and kept everything moving smoothly for you.
We really appreciate you taking the time to share your experience—thank you for your continued support!
Excellent and easy-to-follow guidance…
Excellent and easy-to-follow guidance by Jordan, all issues fixed now, thank you.
1 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your lovely feedback!
We’re delighted to hear that Jordan provided clear, easy-to-follow guidance and was able to resolve all the issues for you. We’ll be sure to pass your comments on to him.
Thanks again for taking the time to share your experience—we really appreciate it.
Great
Great, Next to no waiting time to speak to someone, (Richard). I described my issue & it was sorted there and then. No problems & very easy.
30 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback! We’re glad you experienced minimal waiting time and that Richard was able to resolve your issue quickly and easily. We’ll be sure to pass on your kind words.
Varied experience, but excellent in the end
I called as I was having a problem making a payment for my account online.
My first responder was not at all helpful and not particularly patient or friendly, refusing to help unless I got him my reference number which he left me to guess how to obtain.
I was much relieved to get Kayle the second time around, who was the complete opposite, helpful, cheerful, patient and most importantly solved the problem very efficiently. Thank you Kayle, we need more people like you at the other end of the phone.
30 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback. We’re sorry to hear about your initial experience and understand how frustrating that must have been.
We’re really pleased Kyle was able to turn things around and assist you in such a helpful and efficient manner—your kind words will be shared with them.
The customer service at LCN is truly…
The customer service at LCN is truly excellent. Recently I had cause to speak with Kyle and then Andy both of whom, not only were highly efficient and professional, but additionally made the calls a pleasure.
24 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your kind feedback! We're so pleased to hear Kyle and Andy provided such efficient and enjoyable service.
Excellent service and easy to use
The website hosting from LCN suited our needs perfectly for many years with very little problem .
The user interface was very easy to use and allowed us to make a very nice looking website.
1 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your wonderful feedback! We're delighted to hear that our hosting has suited your needs so well over the years and that you found the interface easy to use. It's great to know you were able to create a website you're proud of.
Brilliant service!
Brilliant service, very helpful and the required service was dealt with immediately and then confirmed.
13 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your kind feedback! We're glad you found our service helpful and efficient, and we appreciate your support.
Professional service
Fast response to support call and professional reaction. Ptoblem resolved within 2 days. Excellent.
16 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your kind feedback! We're pleased to hear your issue was resolved quickly and professionally
LCN Hosting - Helpful and efficient
I've used LCN for website hosting for a number of years with no issues. Recently I contacted the service desk to make alterations to the terms of my contract - this was handled quickly and efficiently. They're not always the cheapest but I'm very happy with the service provided by LCN.
18 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your continued trust and for taking the time to share your experience. We're glad to hear our team could assist you quickly and efficiently, and we truly appreciate your loyalty over the years! We appreciate your feedback.
Great accounts dept Dee was helping and…
Great accounts dept Dee was helping and knowledgeable thanks for your clarity!
18 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your lovely feedback! We’re so pleased to hear Bee from our accounts team was able to help and provide clear, knowledgeable support—she’ll really appreciate your kind words.
We recently encountered a difficulty…
We recently encountered a difficulty with third party software and its interaction with our LCN hosted Website that we were unable to solve ourselves. On raising a Technical Support Ticket LCN fixed the problem overnight. First class.
16 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your fantastic feedback! We’re really pleased to hear our support team was able to resolve the issue quickly and get everything back up and running for you. We’ll be sure to pass on your kind words—much appreciated!
I was very lucky to speak with Jordan
I was very lucky to speak with the wonderful Jordan in Billing. He patiently guided me through the very best option for renewal, phoned exactly when he said he would (almost unheard of today!) and made the whole process as simple and stress free as possible. He is real credit to Namesco. Thank you so much.
5 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your lovely feedback! We're thrilled to hear that Jordan made your renewal process simple, stress-free, and timely. We'll be sure to pass on your kind words
Kyle is always a pleasure to talk to…
Kyle is always a pleasure to talk to and just simply gets the job done without any fuss whatsoever.
13 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your kind words! We're so glad to hear Kyle makes the process easy and enjoyable. We'll be sure to pass along your praise to him!
Excellent service from the team
Excellent service from the team. Did just what i needed
13 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your review! We're delighted to hear our team provided exactly the service you needed. We really appreciate you sharing your experience!
Extremely helpful and successful
12 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback! We're glad to hear you found our support both helpful and successful. We really appreciate you sharing your experience!
The technical person who helped was patient and resolved my problem
The technical person who helped was very patient and helpful and resolved my problem quickly.
11 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback! We're glad to hear our team was patient and helpful, and that your problem was resolved quickly. We really appreciate you sharing your experience!
Great knowledge, friendly and helpful.
I rang to have a old email account restored. I am absolutely useless with computers. The call handler knew exactly what to do and talked me through each step. He was patient and extremely knowledgeable and easily fixed my issue.
To be honest, I've needed help a few times with computer matters over the years and LCN have always sorted things. Highly Recommend.
4 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your wonderful review. We're really pleased to hear that our team was able to help restore your email account and guide you through the steps clearly. Our support team always aims to be patient and make things as simple as possible, so it's great to know this made a difference for you.
It's also fantastic to hear that you've had consistently positive experiences with us over the years. We really appreciate your recommendation, and if you ever need any help in the future, please don’t hesitate to get in touch.
Informative customer services from Kyle…
Informative customer services from Kyle who I spoke to this morning updating my account
3 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your review. We're glad to hear that Kyle was able to provide clear and informative support while helping you update your account this morning. We'll be sure to pass your feedback on to him. If you need any further assistance, please don’t hesitate to get in touch.
Prompt response -job sorted!
2 marzo 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback! We’re glad we could provide a prompt response and get everything sorted quickly for you. If you ever need anything else, we’re here to help!
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