Sadly they've stopped caring about their customers. I bought two domains from them recently, having used them for years. A month later they charged me £24 for an email service I didn't want, need, o... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Jack who I talked with was very professional and knew what he was talking about. He was able to answer all my questions regarding handing the WS over to LCN. We’ve been with LCN since the WS was b... Leggi di più
L'azienda ha risposto
Kyle from LCN dealt with my account issue very quickly and it was solved easily and I have been with LCN ever since I started web building and I highly recommend them,
L'azienda ha risposto
1. Excellent management of e-mail by LCN which had previously proved chaotic due random changes in protocol by large corporations that operate the web. 2. LCN offer a ready contact by telephone t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Established way back in February 2000, LCN.com has become the largest organically grown web hosting and domain name company in the UK. We hold over 350,000 domain names and host over 50,000 web sites for nearly a quarter of a million satisfied customers.
LCN.com Web Hosting
Scritti dall'azienda
Informazioni di contatto
Unit 17, Gateway 1000, Whittle Way, Arlington Business Park, SG12FP, Stevenage, Regno Unito
- 00441438532000
- www.lcn.com
4,3
Eccellente
6K recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great company for hosting
We have used them for many years for our 5 websites - Great communication, fast response, knowledgeable, reasonable pricing.
Hosting is easy and a good price.
Most recent was an SSL issue.
7 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for staying with us for many years - we appreciate your feedback
Great technical support
I was 20 years in technical support, I know what it can be like to be on the receiving end of a call like mine. The technical support given by LCN is patient, knowledgeable and friendly. This is not my area of expertise but it doesn't need to be when tech support are there to help when you get lost.
28 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for taking the time to leave your review. We’re pleased to hear you found our technical support patient, knowledgeable, and friendly, and that the team was able to help when needed.
We appreciate your feedback and your support.
perfect for IT phobes!
I have had several interactions with LCN.
All positive!
As an IT phobe, they have supported me, promptlyremotely and always respectfully.
Excellent customer service.
27 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback. We’re delighted to hear your interactions with LCN have all been positive and that you’ve received prompt, respectful support whenever needed. We really appreciate you taking the time to share your experience.
I have been a customer for 10 years…
I have been a customer for 10 years with little interaction. Twice this year my website was hacked. The first episode LCN managed and repaired it quickly. This time it took 5 days just to to get a response. My website was down for 2 weeks with minimal communication as to what was going on. Fees increased significantly over the years. I have now moved to a different host.
25 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with your website downtime, communication delays, and recent price changes, and we understand how frustrating this must have been after many years as a customer.
We appreciate you taking the time to share your experience and will ensure your comments are passed on to the relevant team for review.
Great Service
Reliable, efficient, and friendly service. Contact is easy when there are questions or problems.
22 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback. We’re pleased to hear you find our service reliable, efficient, and friendly, and that it’s easy to get in touch when you have questions or need support. We really appreciate you taking the time to share your experience.
Joshua was great
Joshua was a very pleasant, non rushed and extremely informative person who answered all my queries accyuratley and efficiently
23 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback. We’re delighted to hear that Joshua was patient, informative, and able to answer your queries accurately and efficiently. We really appreciate you taking the time to share your experience.
Excellent service
Excellent service, always polite and very helpful.
21 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your kind words! We’re really pleased to hear you’ve found our service polite and helpful — we truly appreciate your feedback.
Reactivation of account
Kyle was extremely helpful in reactivating my account, very personable and dealt with my issue very quickly
21 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback! We’re delighted to hear that Kyle was able to quickly reactivate your account and provide such personable support. We’ll be sure to pass this on!
nice clear and simple advice
nice clear and simple advice - very helpful thanks
Graham Davies
Exclusively Connect
21 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your kind feedback, Graham! We’re glad to hear the advice was clear, simple, and helpful. We really appreciate you taking the time to share your experience.
Very helpful support and guidance
Very helpful support in resolving the problem I had with connecting for updates to my website.
15 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback. We're glad to hear our support team was able to help resolve the issue with your website updates. If you need anything else, we're always here to help.
have been using this team over the past…
have been using this team over the past 10 years and they are always quick to respond with tech queries, can't fault them at all
14 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your continued support over the past 10 years! We're delighted to hear our team has consistently been quick and reliable with your technical queries — we really appreciate your feedback.
Excellent Team
Excellent, knowledgeable and helpful technical team
15 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your kind feedback! We're delighted to hear you found our technical team knowledgeable and helpful.
Prompt and helpful response.
14 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback! We're glad you found our response prompt and helpful.
Always a simple task dealing with LCN
Always a simple task dealing with LCN. Thank you especially to Jordon
15 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your kind feedback! We're glad it's always a simple process for you. We'll be sure to pass your thanks on to Jordan!
5 Star Customer Service
Over the years I have found LCN to offer 5 Star customer service every time.
14 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your continued support! We’re delighted to hear that you’ve consistently experienced 5-star customer service from us over the years—it really means a lot.
5 Star customer service
Lovely staff
Very knowledgeable, great customer service
14 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your kind feedback! We’re delighted to hear you found our team knowledgeable and that you received great customer service.
Risposta di LCN.com
Thank you for your feedback! We’re glad you found our support helpful.
Risposta di LCN.com
Thank you for your feedback! We’re glad you found the service helpful, as always.
Very helpful
Very helpful. Im not very technically minded so was very patient and knowledgeable
8 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your kind feedback! We’re glad our team was patient and able to help.
Two month down the line and I am still…
Two month down the line and I am still waiting to finish the interminable process of transferring three domain names to LCN - beginning to wonder why I thought this was a good idea. I have supplied LCN with all the information they required, paid them for the service and still do not get return phone calls they promise me. When will this ever be completed?
1 aprile 2026
Non scritta su invito
Risposta di LCN.com
We’re really sorry to hear about your experience and understand how frustrating delays like this can be—especially after you’ve already provided all the required information and made payment.
This isn’t the level of service we aim to provide, and we’d like to get this resolved for you as quickly as possible. Could you please contact us directly at your earliest convenience so we can look into your case in detail and move things forward?
Thank you for your patience—we’re committed to getting this sorted.
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