Sadly they've stopped caring about their customers. I bought two domains from them recently, having used them for years. A month later they charged me £24 for an email service I didn't want, need, o... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Jack who I talked with was very professional and knew what he was talking about. He was able to answer all my questions regarding handing the WS over to LCN. We’ve been with LCN since the WS was b... Leggi di più
L'azienda ha risposto
Kyle from LCN dealt with my account issue very quickly and it was solved easily and I have been with LCN ever since I started web building and I highly recommend them,
1. Excellent management of e-mail by LCN which had previously proved chaotic due random changes in protocol by large corporations that operate the web. 2. LCN offer a ready contact by telephone t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Established way back in February 2000, LCN.com has become the largest organically grown web hosting and domain name company in the UK. We hold over 350,000 domain names and host over 50,000 web sites for nearly a quarter of a million satisfied customers.
LCN.com Web Hosting
Scritti dall'azienda
Informazioni di contatto
Unit 17, Gateway 1000, Whittle Way, Arlington Business Park, SG12FP, Stevenage, Regno Unito
- 00441438532000
- www.lcn.com
4,3
Eccellente
6K recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very fast response sorted the issue in…
Very fast response sorted the issue in minutes and all sites back forwarding to the correct domains !
27 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for the great feedback! We’re glad we could get the issue resolved quickly and have all your sites forwarding correctly again in no time.
LCN have hosted my blog since 2017
LCN have hosted my blog since 2017. This is the second time I have asked them to recover it. They said it would take 3-5 days. They did it in not much over 24 hours. Always patient and helpful when I call for advice. What more can yo ask?
18 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your continued support since 2017. We’re delighted to hear our team was able to recover your blog much faster than expected and provide patient, helpful assistance throughout. Your kind words and trust in LCN are truly appreciated.
We've been using LCN for some years and…
We've been using LCN for some years and the support team are great, I would recommend LCN to any business.
21 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your kind feedback and continued support. We’re delighted to hear you’ve had a great experience with our support team over the years. Your recommendation means a great deal to us and is truly appreciated.
Kyle understood what I wanted to…
Kyle understood what I wanted to change, and it did it efficiently and patiently.
20 maggio 2026
Non scritta su invito
Risposta di LCN.com
thank you for feedback
Really good
Really good, quick, simple service just what you need when you’re panicking because your website has malfunctioned
19 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for sharing your feedback
Always a fast good service
Always a fast good service
Thank you Very helpful
14 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for sharing your feedback
Advertised a €2 domain deal for new…
Advertised a €2 domain deal for new customers, but rejected my order based on my location without giving me any chance to verify my identity. They held my order for a full business day, then simply deleted it and sent a generic email. No real explanation, no opportunity to resolve it — just rejected. The offer is clearly not available to everyone, yet they don't mention that upfront. Very disappointing experience.
14 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback. We’re sorry to hear you were disappointed with your experience.
We take account and payment security very seriously, and in some cases orders may require additional verification checks before they can be approved. Where verification is unsuccessful, orders will not be processed.
We appreciate you taking the time to share your experience.
I got what I needed
I got what I needed, and if there was anything I didn't understand, I got a helpful response that appeared to be from a real person rather than a bot!
8 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for sharing your feedback
Kes was an extremely helpful
Kes was an extremely helpful, knowledgeable and articulate team member. We have been very satisfied with the Services we have received from LCN over the years.
13 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for sharing your experience
Great service…
Rob from customer services was super-helpful, diligent and proactive. Brilliant service.
8 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your lovely feedback. We’re delighted to hear Rob was so helpful, diligent, and proactive. We’ll be sure to pass on your kind words — they’ll mean a lot to him.
Excelllence
Have had a relationship with this company for many years and have found them to be knowledgeable, helpful and speedy in resolving any issues whether commercial or technical.
7 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your continued support over the years. We’re pleased to hear you’ve found our team knowledgeable, helpful, and quick to resolve both commercial and technical issues. We truly appreciate your feedback.
Customer service was responsive and…
Customer service was responsive and sorted my query out.
7 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your kind words! We’re glad our customer service team could respond quickly and help resolve your query. We really appreciate your feedback and look forward to assisting you again in the future.
Help with Email
Very quick response to my email problem, via telephone conversation and email. Then a subsequent telephone call with Ben, who was extremely helpful, and very patient, as our computer is very slow.
Thank you for the prompt, polite service.
5 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for taking the time to leave your review. We’re pleased to hear your email issue was responded to quickly and that Ben was able to help and support you through the process.
We’ll be sure to pass your feedback on to him.
charged me for an account i cancelled…
charged me for an account i cancelled the day it was due to review
4 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback. We’re sorry to hear your experience didn’t meet your expectations.
We’d like to clarify that customers receive renewal reminders in advance and have access to their control panel at any time to review and manage renewal settings. If you would like us to review your account or discuss this further, please contact our support team 0345 363 3633
It was shocking initially I was stuck…
It was shocking initially I was stuck in a queue for 20 minutes on my other to to renew my domain - that was appalling, Ruby back on my other phone and a lovely guy called Yusuf - after I explained I was stuck in a nonsense queue - immediately took my payment to retain my domain ... so LCN 0/10 Yusuf 10/10 👏👏👏
5 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for taking the time to leave your review and for your honest feedback. We’re sorry to hear about the wait time you experienced initially, but pleased to hear Yusuf was able to step in, assist quickly, and resolve your renewal.
We’ll be sure to pass your feedback on to Yusuf and the wider team.
Good service
Good service and fast response i got free co.uk domain
1 maggio 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback
Great company for hosting
We have used them for many years for our 5 websites - Great communication, fast response, knowledgeable, reasonable pricing.
Hosting is easy and a good price.
Most recent was an SSL issue.
7 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for staying with us for many years - we appreciate your feedback
Great technical support
I was 20 years in technical support, I know what it can be like to be on the receiving end of a call like mine. The technical support given by LCN is patient, knowledgeable and friendly. This is not my area of expertise but it doesn't need to be when tech support are there to help when you get lost.
28 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for taking the time to leave your review. We’re pleased to hear you found our technical support patient, knowledgeable, and friendly, and that the team was able to help when needed.
We appreciate your feedback and your support.
perfect for IT phobes!
I have had several interactions with LCN.
All positive!
As an IT phobe, they have supported me, promptlyremotely and always respectfully.
Excellent customer service.
27 aprile 2026
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback. We’re delighted to hear your interactions with LCN have all been positive and that you’ve received prompt, respectful support whenever needed. We really appreciate you taking the time to share your experience.
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