I would like to add to the saga of my experience with Kiky Florist. I contacted Faye Ligia in Customer service and within five mijnutes she issued a reverse entry cancelling my payment in full.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Ordered flowers from the UK to be delivered to my partner in the US. The order was cancelled almost immediately, likely due to being placed in the UK/an inaccessible address. Two weeks passe... Leggi di più
Website was easy to navigate. Also received a call from Patrick to further verify my order and was very helpful. Highly recommend.
Horrible. I ordered flowers for my mother's 80th birthday. They informed me on THE DELIVERY DAY that they didn't have them available and just canceled my order. There were no suggestions or offers for... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
2,8
Nella media
159 recensioni
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Ha risposto al 83% delle recensioni negative ricevute
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The customer service agent was very attentive and anxious to please!
The customer service agent was excellent and did his best to fill my order in a timely way. However, this company advertises that it is a local Hampstead NH florist online and it is not! The delivery was delayed a day because the location was actually 25 miles away from Hampstead. I would not have placed the order if I had known that. The flowers were lovely.
18 agosto 2026
Risposta di Kiky Florist
Dear Deborah,
Thank you for taking the time to share your review. We are delighted that you found our customer care representative helpful and that the flowers were lovely.
We coordinate deliveries nationwide through a trusted network of local partner florists. When a shop directly in town is unavailable, fulfillment is handled by the nearest partner florist within the surrounding service radius, which caused the slight dispatch adjustment for your order.
We truly value your feedback and look forward to serving you again!
Best regards,
Patrick was very helpful
Patrick was very helpful, worked out a solution to my problem, Was friendly and patient with me . I won't hesitate to do business with Kiky flowers again!!
21 agosto 2026
Risposta di Kiky Florist
Dear Anthony,
Thank you for sharing your fantastic feedback! Patrick will be delighted to know that his patient and helpful support resolved your issue smoothly. We hope the arrangement made a wonderful impression, and we look forward to being your florist of choice for future orders!
Best regards,
Online ordering was easy
Online ordering was easy. I received a call to verify order and delivery time frame, which I appreciated. The employee was very nice to talk with but was a little pushy about the survey. I would order from their company again.
21 agosto 2026
Risposta di Kiky Florist
Dear Carrie,
Thank you for taking the time to share your feedback. We are happy to know the ordering process went smoothly and our verification call gave you confidence in your delivery timing. We also appreciate your constructive note regarding our follow-up communication. We hope the floral arrangement brought a bright smile to your recipient, and we can’t wait to assist you on your next order!
Best regards,
We had a great experience!
20 agosto 2026
Risposta di Kiky Florist
Dear Jessica,
Thank you for taking the time to leave such a wonderful 5-star review! Ensuring a seamless and reliable experience is what we strive for every single day. If you have any impressions regarding the flower arrangement or delivery, we would love to hear your thoughts. We look forward to delivering for you again soon!
Best regards,
They provided great communication and…
They provided great communication and the flowers looked amazing. Will definitely order again
19 agosto 2026
Risposta di Kiky Florist
Dear Zachary,
Thank you so much for the wonderful rating! We are thrilled to hear that you appreciated our service. We truly value your support and look forward to creating something beautiful for your next order!
Best regards,
Very good experience
Very good experience, helpful and courteous I would use this company again.
19 agosto 2026
Risposta di Kiky Florist
Dear Janet,
Thank you for taking the time to leave such kind feedback! Providing a pleasant, attentive experience is always our main goal. We hope the arrangement made a lovely impression on your recipient, and we look forward to delivering for you again!
Best regards,
Patrick thank you for your help!
18 agosto 2026
Risposta di Kiky Florist
Dear Jeff,
Thank you so much for the wonderful review! We are delighted that Patrick could assist you so well with your order. We would also love to hear how the floral arrangement turned out and how the delivery went—we hope it brought a big smile to your recipient!
Best regards,
Risposta di Kiky Florist
Dear Sandy,
Thank you so much for the 5-star rating! We are so glad to know you experienced friendly, patient, and helpful service with our team. We would love to hear your thoughts on the flowers and how the delivery went, and we look forward to serving you again!
Best regards,
Customer Service
They called several times to make sure that they received the order information properly.
18 agosto 2026
Risposta di Kiky Florist
Dear Anne,
Thank you for taking the time to leave your review! We are glad our proactive communication gave you confidence that your order was handled properly.
We would love to know how the flowers turned out and how the delivery went, and we look forward to delivering for you again!
Best regards,
Place was horrible
Place was horrible . Placed an order for flowers on a Sunday at around noon. I did t even care if it was next day delivery. Somthing went wrong and tins cluldnt. Ell.me.ezafrly what. I want to know if it was her who turned them away
16 agosto 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Joseph,
We would like to clear up the details regarding your Cheerful Horizon Bouquet order. This purchase was canceled solely due to coverage limits—there was no active local florist partner available to safely service that specific delivery area.
Holding customer funds is never our policy. The transaction was immediately voided on our platform the moment the order was dropped, meaning your card was never permanently charged.
Your bank will release the temporary authorization hold based on their standard processing schedule.
Best regards,
Horrible experience
I was notified last minute that my flowers could not be sent
DO NOT USE THIS COMPANY
I should have checked the reviews before.. most of them are poor
17 agosto 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Rhonda,
We would like to review your account details and resolve this for you, but we cannot locate a matching record using only your profile name.
To help us find your account, please send a quick message to help@kikyflorist.com including any of these details:
The name on the order,
The email address or phone number tied to the purchase,
Your order ID number.
Upon receiving these details, our support team will immediately trace your transaction and take action.
Best regards,
Scammers?
Scammers?? I ordered flowers for same-day delivery today. The moment the credit card was processed, the screen just went blank. No email or text confirmed the order, but the money was deducted from my credit card immediately. I contacted the help line, but the person just put me on hold. I received an email afterwards cancelling my order and stating that I will get a refund within 5-10 working days. Unacceptable. It surely looks like a scam!
17 agosto 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Riette,
We would like to clarify what occurred with your Glow Sky Blooms - Standard order. This purchase had to be voided because local dispatch schedules for same-day delivery had already closed for the day.
Our strict protocol when same-day fulfillment is no longer feasible is to void the transaction immediately. Since the order was dropped instantly, your card was never permanently charged, and our system released the payment hold right away.
Your financial institution will clear the pending authorization following their standard clearing window.
Best regards,
Risposta di Kiky Florist
Dear John,
Thank you so much for the 5-star review! We are glad to hear you found our team courteous and easy to work with. We would also love to hear how the delivery went and how the flower arrangement was received!
Best regards,
★★★★★
★★★★★
I had an amazing experience with this florist! The customer service was outstanding, and Mr. Patrick Cristallo went above and beyond to ensure everything was done beautifully. He was also incredibly genuine, kind, and thoughtful throughout the entire experience, which made it even more special. Thank you so much for the amazing work and wonderful service. I highly recommend this florist!
15 agosto 2026
Risposta di Kiky Florist
Dear Cleo,
Thank you so much for your wonderful 5-star rating and kind words! We are thrilled that Patrick provided such outstanding and genuine support for your order. We'd love to know how the flowers and delivery went.
We hope the arrangement made the occasion truly special!
Best regards,
Risposta di Kiky Florist
Dear Claire,
Thank you for sharing your positive feedback! We are thrilled to hear you had a seamless ordering experience. If you have any thoughts on the flower arrangement itself or the delivery, we would love to know your impressions.
Best regards,
poor service never got important …
poor service never got important flowers delivered would not use again.
12 agosto 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Gladys,
Thank you for your feedback. Your custom floral order had to be canceled because the delivery address provided was located outside the active service boundaries of our local partner florist network.
We never hold customer funds for unfulfilled deliveries. While your full reimbursement was issued immediately upon cancellation, our team has manually re-pushed the refund transaction through our billing platform today to ensure complete clearance between banking systems.
Please allow standard financial processing timelines for your card issuer to reflect the credited balance on your statement.
Best regards,
Person was polite and quick
Person was polite and quick. No problems answering questions. Nice selection of flowers.
13 agosto 2026
Risposta di Kiky Florist
Dear Sally,
Thank you for the wonderful review! Providing quick, helpful service and a great floral selection is always our goal. We hope the recipient truly loved the bouquet, and we'd love to hear your thoughts on the flowers and delivery timing.
Best regards,
Risposta di Kiky Florist
Dear Ron,
Thank you for taking the time to leave us a great review! We are so glad our team was helpful. If you have any thoughts on the flower arrangement itself or the delivery timing, we would love to hear your impressions.
Best regards,
I used This florist to send my…
I used This florist to send my granddaughter flowers in the military hospital. I was very impressed with their prompt delivery and kind attention. I would definitely use them again.
13 agosto 2026
Risposta di Kiky Florist
Dear Joyce,
Thank you for sharing such wonderful feedback! Delivering for special moments means the world to our team. We hope the bouquet brought her joy and comfort, and we'd love to hear how the flowers held up. We look forward to serving you again!
Best regards,
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY! RECEIVED AN EMAIL THAT THE ORDER WAS PROCESSED.. THEN TWO DAYS LATER, I RECEIVED AN EMAIL THE ORDER WAS CANCEL AND COULD NOT BE BE DELIVERED. 9 DAYS LATER I STILL HAVEN'T RECEIVED CREDIT....BUT THE CHARGE WENT THROUGH!!!!!!!!!!!!!!!!!
More info as of 8.17.26; Then , after this review.. 20 day later. I get an explanation from them that even created more reasons to never ordwr from them! They just don't get it! If I could insert their reply I would... HORRIBLE, PROBABLY FRAUDULENT, AND MISLEADING!
12 agosto 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Pamela,
We would like to clarify what occurred with your Endless Devotion Bouquet order. This purchase had to be voided because there was no local partner florist within the operational coverage radius of that delivery address available to handle the delivery safely.
Our strict protocol when an order cannot be serviced is to cancel the transaction and release all payment authorizations right away. To eliminate any potential delay across banking networks, we executed an additional manual refund push through our payment gateway today.
Your financial institution will post the returned credit in accordance with their standard posting schedule.
Best regards,
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