Kiky Florist Recensioni 

157
•
TrustScore 3 su 5

2,8

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Valutata 1 stelle su 5

Horrible. I ordered flowers for my mother's 80th birthday. They informed me on THE DELIVERY DAY that they didn't have them available and just canceled my order. There were no suggestions or offers for... Leggi di più

Valutata 5 stelle su 5

Website was easy to navigate. Also received a call from Patrick to further verify my order and was very helpful. Highly recommend.

Valutata 1 stelle su 5

What a scam! This lady took my order over the phone for a funeral plant, then they never delivered!! How embarrassing. No communication, til I emailed for a confirmation did they respond that the orde... Leggi di più

Valutata 5 stelle su 5

I love the experience with lily florist .I was helped tremendously. with help I needed for a funeral arrangement .I appreciate so much the help.I recommend these fellows to anyone needing a great f... Leggi di più

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Dettagli dell'azienda


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

157 recensioni

5 stelle
4 stelle
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Ha risposto al 84% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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2,8

Tutte le recensioni

(157)

153 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Please do not order from this company

Please do not order from this company. When you google local florists they come up but is not a florist. I ordered funeral flowers on 9/29 and they cancelled the order same day. It is 10/14 and still no refund. I call and they tell me it has been processed to give it a few more days.

29 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

What a scam…DO NOT USE

What a scam! This lady took my order over the phone for a funeral plant, then they never delivered!! How embarrassing. No communication, til I emailed for a confirmation did they respond that the order was cancelled for some unknown reason. Called to speak with a rep and he had no clue. DO NOT USE THESE SCAMMERS.

11 ottobre 2026
Non scritta su invito
Valutata 1 stelle su 5

Horrible- order canceled on delivery day

Horrible. I ordered flowers for my mother's 80th birthday. They informed me on THE DELIVERY DAY that they didn't have them available and just canceled my order. There were no suggestions or offers for other bouquets to be delivered. I live abroad so I couldn't easily go pick up something.

12 ottobre 2026
Non scritta su invito
Valutata 1 stelle su 5

I ordered two dozen long stem red roses…

I ordered two dozen long stem red roses for my anniversary and Patrick assured me the roses would be delivered between 10:00 am and Noon.

The next day they cancelled my order. The next day Partick called and said it was a glitch and my order would be processed as ordered.

Today the flowers arrived. It is a mixed bouquet with seven pink roses in a short vase. NOT WHAT I ORDERED AT All.

I called Patrick five times and finally he answered, put me on hold and ghosted me.

What a terrible way to treat people..and even though my lady loves the thought, it is not the 24 longstem roses that I wanted to present to her. It's a real scam to have me write a review before I got the order giving them five stars and getting a completely different arrangement. Forget the five stars. I am very disappointed !!!!!! They shold refund my money too!!!

R.L. Williams 10-10-2026

9 ottobre 2026
Non scritta su invito
Valutata 1 stelle su 5

Don’t use this company if you want flowers sent.

I am extremely disappointed with this florist and would strongly encourage others to take their business elsewhere. I placed an order for $78, only to discover that the florist had canceled it without notifying me. I was never sent a cancellation notice or given the courtesy of a heads-up. I only found out when I called to ask about my order!

To make matters worse, I am now being told that it will take 3–5 business days to get my $78 refunded. Because of their lack of communication, I am left without my order, out $78 while I wait for my money to be returned, and scrambling to find another florist.

This was supposed to be a special occasion, and instead, it has turned into a frustrating and stressful experience. The lack of communication and consideration for customers is unacceptable.

Save yourself the headache and take your business elsewhere. I would never use this florist again, and I strongly recommend that others think twice before placing an order with them. Customers deserve better service, honesty, and basic communication than what I received.

9 ottobre 2026
Non scritta su invito
Valutata 1 stelle su 5

Buyer Beware

Buyer Beware. When I ordered flowers for my daughter's 40th birthday, the person on the phone was very nice and helpful, so I left a 5-star review. TOO SOON! First, Patrick led me to believe that they were local, and he even thanked me for using a local company. HE LIED. I ordered on a Monday for delivery on Friday. I asked for delivery by 10 am as my daughter was going out of town. It was supposed to be a surprise, but I did give my daughter a heads-up that something was coming. At 10:30, she called to say nothing had arrived. I called Patrick and found out that he is probably out of state. He made an excuse about a "Glitch" and said it should be there within a couple of hours. After much back-and-forth, the flowers were delivered by 11:30. I gave 2 stars because, yes, the flowers are very pretty. BUT the $ 7 balloon I paid extra for wasn't included. I called Patrick back, and he said he was under a "lot of stress" and forgot it. When he didn't offer to reimburse me, I brought it up, and his response was, " Well, it's only 7 dollars. Unfortunately, I couldn't change my original review, and when I tried to leave a Google review, I found out there isn't an actual store. There was nothing to review. So, Buyer Beware!

I need to alter my rating AGAIN! Now you get a 1-star, and you can thank Patrick for it. He called and left me a scathing voicemail, reprimanding me for leaving a 2-star review and making excuses for why they stole $ 7 from me: "We didn't have the minor balloons in the morning, so we were focused on delivering your flowers; the priority was the flowers." He decided to gaslight me by saying they were delivered between 10 and 12, so I should be grateful, even though he had originally promised by 10 am. He admitted he was out of state, but said they USE a local florist, so that was MY misunderstanding. Which it was NOT! Then he had the nerve to ask me to give them more stars when he STILL has no intention of reimbursing me for the balloons. His message had an aggressive, make-wrong tone. So, whoever the flower shop in Brighton is that the flowers actually came from, they were beautiful, and if I knew who you are, I would write a good review for you, because the unkept promises and delivery snafu were NOT your fault. But he wouldn't say who the "local" florist is, so I cannot.

8 ottobre 2026
Non scritta su invito
Valutata 1 stelle su 5

Horrible experience, lack of ownership on failed order.

I ordered a plant for a funeral well over a week prior to the funeral. I was annoyed as I was led to believe they were local to the town of the funeral. I showed up and discovered no plant. I reached out to them asks they sent an apology letter that the order had been canceled. I thanked them for the apology but suggested they make it right by delivering a plant to the family on their dime. They just apologized again. Do NOT use Kiky florist. I should have googled them first. I don’t understand their lack of follow up to ensure THEIR order is fulfilled and delivered. Lame.

5 ottobre 2026
Non scritta su invito

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