Website was easy to navigate. Also received a call from Patrick to further verify my order and was very helpful. Highly recommend.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ordered flowers from the UK to be delivered to my partner in the US. The order was cancelled almost immediately, likely due to being placed in the UK/an inaccessible address. Two weeks passe... Leggi di più
Horrible. I ordered flowers for my mother's 80th birthday. They informed me on THE DELIVERY DAY that they didn't have them available and just canceled my order. There were no suggestions or offers for... Leggi di più
I love the experience with lily florist .I was helped tremendously. with help I needed for a funeral arrangement .I appreciate so much the help.I recommend these fellows to anyone needing a great f... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
2,8
Nella media
158 recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Le persone hanno visualizzato anche
They never delivered my order
4 settembre 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Greg,
We would like to clarify what occurred with your Smile Bouquet order. This purchase had to be voided because there was no local flower shop available within the safe service radius of that delivery address to fulfill the order.
When an order cannot proceed, our protocol is to cancel the transaction right away and release all payment holds. To eliminate any lingering processing delays between financial institutions, we executed an additional manual refund push through our payment gateway today.
Your bank will post the returned credit in accordance with their standard posting schedule.
Best regards,
Driver was unable to deliver
Ordered flowers for next day delivery to surprise my mom for her birthday and they called me day of delivery and told me their driver wasn’t able to deliver them for two more days which would’ve been two days past my moms birthday so I cancelled the order.
3 settembre 2026
Risposta di Kiky Florist
Dear Cierra,
Thank you for sharing your wonderful feedback! Patrick will be thrilled to hear that his personal touch with the birthday ribbon made your experience memorable.
We hope the fresh blooms made a lasting impression, and we look forward to being your florist of choice for future special occasions!
Best regards,
Very personalized and professional care!
4 settembre 2026
Risposta di Kiky Florist
Dear Katrine,
Thank you for taking the time to leave us such a great review! Providing tailored, attentive service for every single order is always our top priority. We hope the floral arrangement made a wonderful impression, and we can’t wait to assist you on your next order!
Best regards,
Outstanding service in helping me to customize a bouquet for my daughter's birthday
Very helpful in helping me to customize a birthday bouquet for my daughter.
4 settembre 2026
Risposta di Kiky Florist
Dear Tresa,
Thank you for sharing such wonderful feedback! Helping create a personalized floral gift for special moments like your daughter's birthday is truly what we love to do. We hope the custom bouquet made a lasting impression, and we look forward to assisting you on future celebrations!
Best regards,
I ordered someone flowers who just lost…
I ordered someone flowers who just lost their husband to cancer and they stole my money!!! disgusting you should be ashamed of yourselves! THIEVES
2 settembre 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Kelly,
We would like to review your account details and resolve this for you, but we cannot locate a matching record using only your profile name.
To help us find your account, please send a quick message to help@kikyflorist.com including any of these details:
The name on the order,
The email address or phone number tied to the purchase,
Your order ID number.
Upon receiving these details, our support team will immediately trace your transaction and take action.
Best regards,
Beware. Do not order flowers from Kiky Florist
I tried to order flowers for my daughter. It was a same day delivery. After taking my money they cancelled my order because they couldn’t find a company to fill it. I assumed it was an actual florist shop in Blaine Minnesota. By the time it was cancelled, it was too late to find another unless I paid a lot of money. I would not trust them. Beware!!!
31 agosto 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Christine,
We would like to address your review regarding the Lively Tide Arrangement. This purchase was canceled because the local flower shop lacked the essential fresh white lilies and pink roses required to build the bouquet accurately without diminishing its presentation.
When crucial floral elements are depleted, our system automatically voids the order and credits your account.
Holding customer funds is never our policy. Your reimbursement was processed at the time of cancellation, and to eliminate any potential delays across banking networks, we have re-pushed the refund transaction through our gateway today.
Your bank will reflect the returned balance in accordance with their standard posting schedule.
Best regards,
True Scammers
Kiky responded to my review on here acting as if they’d done nothing wrong and the extra charge - a week later, mind you - was an issue with my bank. If this is the case, I wonder why they reached out to me themselves via email saying it was their error and apologizing? Trying to save face online while still lying to people is an even worse look than scamming in the first place, and if I knew how to add photos, I’d add the proof here!
3 settembre 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Kyleigh,
We want to address your updated review with clarity. Your purchase was canceled solely due to regional coverage constraints, as the address provided fell outside the reach of our local partner florist.
When an order cannot proceed, our system immediately releases all funds back to the original payment method. We do not process secondary charges or retain customer money.
Any temporary pending lines or balance timing discrepancies are managed entirely by your card issuer's posting rules.
Best regards,
The person on the phone wanted me to…
The person on the phone wanted me to complete a five star review before he even finished The order. I believe they tried to deliver, but it was canceled by them. Don't recommend.
19 agosto 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Martha,
We would like to address the details regarding your Glow Sky Blooms order. We made every effort to execute a same-day delivery for your arrangement; however, the order had to be canceled as the local flower shop was unable to take on the request within that day's schedule.
Regarding the phone conversation, our representatives only ask for feedback concerning customer service interactions rather than order completion.
Your charge was promptly voided on our end upon cancellation, and any temporary pending authorization will clear per your bank's schedule.
Best regards,
Order cancelled, never issued refund.
I placed an order for flowers, they cancelled to order and said they would issue a refund. It'd been over a month and I still have not received the refund. I've called and asked to speak with a supervisor and have been hung up on twice. I've since disputed the charge with my cc company. This company is a scam operation.
23 luglio 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Ned,
We would like to review your account details and resolve this for you, but we cannot locate a matching record using only your profile name.
To help us find your account, please send a quick message to help@kikyflorist.com including any of these details:
The name on the order,
The email address or phone number tied to the purchase,
Your order ID number.
Upon receiving these details, our support team will immediately trace your transaction and take action.
Best regards,
Ponzy scheme - They are not a florist
They are not a florist but rather a third-party broker. While they advertise same-day, they can't actually promise that because they aren't doing the work. They go to other florist and if they aren't able to fulfill the order, they just cancel it without timely notification. I ordered an arrangement, they said it was confirmed, charged my credit card and didn't get a notice that it wasn't delivered until the next day. Now they say it could take 5-7 days for the charge to be reversed.
29 agosto 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Teri,
We would like to address the details regarding your Azure Enchantment Blooms order. This purchase had to be voided because there was no active local florist partner available within the functional service boundaries of that specific delivery destination.
Our strict rule when an address cannot be safely reached is to cancel the transaction right away and return all funds.
Your full reimbursement was completely finalized through our billing system upon cancellation, and the turnaround window is determined solely by your financial institution's standard clearing schedule.
Best regards,
My order was canceled at the last…
My order was canceled at the last minute. As it was a relative that died. .i was very unhappy. Would never suggest ordering from them
22 agosto 2026
Non scritta su invito
Risposta di Kiky Florist
Dear S,
We would like to review your account details and resolve this for you, but we cannot locate a matching record using only your profile name.
To help us find your account, please send a quick message to help@kikyflorist.com including any of these details:
The name on the order,
The email address or phone number tied to the purchase,
Your order ID number.
Upon receiving these details, our support team will immediately trace your transaction and take action.
Best regards,
Scam.
Scam.
My money hasn't been returned yet... since 19/05/2026.
19 maggio 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Jéssica,
We would like to clarify what occurred with your Lemon Shine Blooms order. This arrangement consists entirely of signature yellow roses, and because our partner florist in that area experienced an unexpected shortage of fresh yellow rose stems, the order had to be voided to preserve design integrity.
Our strict policy is to release all payment authorizations back to the customer the moment an order is dropped. To eliminate any potential delay across banking networks, we executed an additional manual refund push through our payment gateway today.
Your financial institution will post the returned credit in accordance with their standard posting schedule.
Best regards,
Great experience
27 agosto 2026
Risposta di Kiky Florist
Dear Seth,
Thank you for taking the time to leave us a great rating! Ensuring a smooth, reliable experience is always our top goal. If you have any impressions regarding the flower arrangement or delivery, we would love to hear your thoughts.
We look forward to delivering for you again!
Best regards,
Service seemed great - but was not
We had personalized service from Patrick, who made sure everything was just perfect for our special flower delivery.
EDIT:
Strangely, Patrick asked me to write the review whilst he was on the phone to me. He had been extremely attentive - making sure the card was correct; the flowers; delivery address and so on. They were due to arrive the next day - to a good friend whose father just passed. I was specific about including lily’s. The next day, my friend posted about an anonymous bouquet that arrived. No card. No lily's. Wrong flowers entirely. Were these the ones I sent? Who knows. I emailed to ask and to complain. I got my money back, and a lovely apology, but no answer if these were from me.
26 agosto 2026
Risposta di Kiky Florist
Dear Rachel,
Thank you for sharing your fantastic feedback! Patrick will be delighted to know that his dedicated service made your special flower delivery just right. We hope the blooms made a lasting impression, and we look forward to being your florist of choice for future occasions!
Best regards,
Like other reviews
Like other reviews, they cancelled my order but have not yet refunded my over $90 order yet. Do not use this company! Still waiting on my refund!
18 agosto 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Katie,
We would like to address your review regarding your canceled order.
Your Canopy Botanic Dish Garden purchase was canceled strictly because the destination address fell outside the functional service boundaries covered by our local partner florist network in that region. When an order cannot be serviced, our system immediately cancels the transaction and issues a complete reimbursement.
The full refund of your order was completely finalized on our side upon cancellation, and the funds will reappear in your account balance in accordance with standard bank clearing windows.
Best regards,
They took longer than expected with…
They took longer than expected with delivery and the product IS NOT what I ordered from their website. They made their website look really nice, but did not get my moneys worth for.
26 agosto 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Mark,
We would like to clarify the nature of fresh floral delivery regarding your order. While our online gallery showcases the intended design, the floral industry relies on daily fresh market cuts. When exact stems are unavailable locally, florists follow strict industry standards by substituting the closest matching blooms to maintain the overall style and value.
Nevertheless, because the delivered flowers did not meet your expectations, we have issued a full refund to compensate for your inconvenience.
This refund has been finalized on our side and will reappear in your account balance in accordance with standard bank clearing windows.
Best regards,
Patrick was very helpful confirming the…
Patrick was very helpful confirming the service date. He was kind and pleasant to deal with. Thank you Patrick
26 agosto 2026
Risposta di Kiky Florist
Dear Beverly,
Thank you for sharing your wonderful feedback! Patrick will be thrilled to know that his support made scheduling your delivery date so smooth and pleasant. We hope the fresh flowers made a lasting impression, and we can’t wait to assist you on your next order!
Best regards,
If I could give negative stars I would
If I could give negative stars I would. I ordered flowers for my mom for Mother’s Day because they advertise they are local. This was almost 2 weeks ahead as well not last minute. They take my payment, then I get a email saying they can’t fill the order. And I should get a fecund. I still haven’t gotten a refund. I’ve called been hung up on several times and have emailed their customer service. Still nothing.
They are not local. They take orders for flowers then try and find a local flower shop to fill the order. Please don’t use these guys.
19 aprile 2026
Non scritta su invito
Risposta di Kiky Florist
Dear Emily,
We would like to review your account details and resolve this for you, but we cannot locate a matching record using only your profile name.
To help us find your account, please send a quick message to help@kikyflorist.com including any of these details:
The name on the order,
The email address or phone number tied to the purchase,
Your order ID number.
Upon receiving these details, our support team will immediately trace your transaction and take action.
Best regards,
Made a personal call to make
Made a personal call to make
sure my order was
correct
and exactly how i
wanted
it
23 agosto 2026
Risposta di Kiky Florist
Dear Minda,
Thank you for sharing your wonderful feedback! Ensuring every detail matches exactly what you envisioned through attentive communication is always our top standard. We hope the flowers brought great joy to your recipient, and we look forward to assisting you on your next order!
Best regards,
Risposta di Kiky Florist
Dear Timothy,
Thank you for taking the time to leave us such a fun 5-star review! Bringing moments of joy through fresh flowers is what we love doing every day. We hope the arrangement made a lasting impression, and we look forward to delivering for you again soon!
Best regards,
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