Thank you Jamie F, a great experience from start to finish. Having never ordered Cabrio Velux before Jamie was really helpful sending images, install video links etc Kept up to date with delivery tra... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Jamie was an absolute star! I called for advice on packs of felt shingles for a gazebo. Talked me through the whole ordering process whist he drew up my order and the delivery was made next day.... Leggi di più
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Absolutely brilliant service. Jamie Fenech was really informative and helpful when I was choosing the roof tiles, making sure I had everything I needed. The finished job looks great and I’m really p... Leggi di più
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Stuff arrived quicker than expected although it came a day before the estimated date,which could have caused a problem if no one had been in. The pallet delivery driver was very good with an awkward d... Leggi di più
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Dettagli dell'azienda
Informazioni su JJ Roofing Supplies
Scritti dall'azienda
Welcome to JJ Roofing Supplies TrustPilot page. Here you will find review from customers who have purchase from jjroofingsupplies.co.uk.
We have specialised in Roofing Supplies for over 27 years. Buy online, call 0333 700 11 11 or email sales@jjroofing.co.uk and speak to one of our experts today.
Our goal is to supply all of our customers, large and small, with reliability and security in their living spaces.
We do this by offering quality products made from the highest quality materials at outstanding value for money.
As one of the leading suppliers of quality roofing supplies, we have built our company and reputation on trust: We use trusted suppliers from all around the world. Our customers trust us to provide the highest quality products at the lowest prices. We trust our employees who have the knowledge, understanding and expertise to help & support you where necessary.
So put your trust in JJ Roofing Supplies...
IF IT’S ON THE ROOF, WE STOCK IT.
JJ Roofing Supplies. If It's On The Roof We Stock It!
Scritti dall'azienda
- Huge range of stocked products
- We have thousands of roofing materials stocked and have everything you need for your roof including roof windows, tiles, slates, lead flashing, timber, guttering and more.
- Fast Nationwide UK Delivery
- We offer next day delivery nationwide delivery. FREE DELIVERY on Roof Windows and Accessories on orders over £50 (Exclusions apply). For more information visit: https://www.jjroofingsupplies.co.uk/delivery/
- 100% Safe and Secure
- JJ Roofing Supplies is registered and assured with SagePay and uses a secured SSL payment system.
- Customer Care and Support
- We are dedicated to providing the highest standards of care during and after your purchase. Whatever the issue or question - we aim to assist clearly and promptly. To speak to a customer service assistant please call 0333 7000 11 11.
Fast free nationwide delivery
Fast free deliveries for orders over £50*
There are no shipping costs and you will receive your items within 5 days of placing your order on stocked items. For more information please visit: https://www.jjroofingsupplies.co.uk/delivery
Informazioni di contatto
Unit 6, Riverside Industrial Estate, AL2 1DT, St Albans, Regno Unito
- 0333 700 11 11
- web.sales@jjroofing.co.uk
- www.jjroofingsupplies.co.uk
4,3
Eccellente
4K recensioni
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Ha risposto al 94% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
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Great service
Great service. Came when they said they would and very helpful on the phone.
4 settembre 2025
Risposta di JJ Roofing Supplies
Dear Mr Morgan,
Thank you for your lovely review!
We are delighted to read your experience was smooth and positive, and we look forward to serving you again!
I made an error on quantity ordered and…
I made an error on quantity ordered and the company responded excellently to correct my mistake. Full marks to them.
12 settembre 2025
Risposta di JJ Roofing Supplies
Dear Customer,
Thank you for your lovely review!
We are delighted to read your experience was smooth and positive, and we look forward to serving you again!
False advertising/sales
They are clearly advertising and taking money for products they don't have in stock then cancel the order later stating they don't stock the product. I'm pretty sure that's illegal, if not it should be.
19 settembre 2025
Risposta di JJ Roofing Supplies
Dear Customer,
Thank you for your feedback.
We have investigated this very serious claim, and we have both emailed you and refunded you on the 19.09.2025,, the same day your order was placed, as we do not hold the stock currently.
If further clarification is needed, feel free to reach out.
Risposta di JJ Roofing Supplies
Dear Mr Williams,
Thank you for your feedback.
Regrettably, the invite for the reviews is automated, and I can see you have called and spoken to the customer service team this morning, while this review has been left 4 days ago.
As anticipated, the manufacturer has confirmed your order will be with you by the end of the week.
We would appreciate it if you could review your comments, especially considering the items were ordered on 19/09 and on the website there is a clearly stated lead time of 10-14 working days.
We are nonetheless grateful for your feeback.
Risposta di JJ Roofing Supplies
Dear Mr Jackson,
Thank you for your lovely review!
We are delighted to read that Helen helped and we look forward to serving you in the future.
I’ve still not received the order
I’ve still not received the order. Please help me sort this out.
16 settembre 2025
Risposta di JJ Roofing Supplies
Dear Mr Christophi,
As we have agreed separately, we will not further reply to this review and will wait for the updated version.
Kindest regards.
Ordering my items was very easy
Ordering my items was very easy. Delivery arrived on the day stated.
16 settembre 2025
Risposta di JJ Roofing Supplies
Dear Claire,
Thank you for your lovely review!
We are delighted the order and delivery process were both simple and smooth, and we look forward to serving you again!
I ordered one pack of roof tiles from…
I ordered one pack of roof tiles from here and was more than willing to pay for shipping. Three days delivery, which was fine, but two days later they contacted me to tell me they were not in stock anymore and I would have to wait 21days. They could have informed me straight away, waisted my time.
They were very quick with the refund which was great.
16 settembre 2025
Risposta di JJ Roofing Supplies
Dear Mr Eastham,
Thank you for taking the time to review us!
We apologise for the inconvenience caused, regrettably we are navigating national shortages that are affecting all suppliers.
We hope to serve you again, more successfully, in the future!
first delivery was damaged but a…
first delivery was damaged but a replacement shipment was made and it was a first class service
16 settembre 2025
Risposta di JJ Roofing Supplies
Dear Stephen,
Thank you for taking the time to review us!
We are delighted that we could quickly replace your order, and we look forward to serving you again!
Excellent customer service department
Excellent customer service department, dealing with probramatic issues (damage and incorrect items sent from Ariel) with product on delivery (nothing to do with JJ)
28 agosto 2025
Risposta di JJ Roofing Supplies
Dear Sally,
Thank you for your lovely words, and for taking the time to review us!
We are delighted we were able to support in this matter and we look forward to serving you again in the future!
Prompt delivery every time and exactly…
Prompt delivery every time and exactly what I ordered at a fair price
4 settembre 2025
Risposta di JJ Roofing Supplies
Dear Jonathan,
Thank you for your review!
We are delighted to read about your positive experience, and we look forward to hearing from you!
Risposta di JJ Roofing Supplies
Dear Simon,
Thank you for taking the time to review us and for your lovely review!
We are delighted to read about your positive experience, and we look forward to hearing from you!
Great communication fast delivery and…
Great communication fast delivery and very informative and very helpful good products
10 agosto 2025
Risposta di JJ Roofing Supplies
Dear Paul,
Thank you for taking the time to review us and for your lovely words!
We are delighted to read of your positive experience, and we look forward to serving you again in the future!
Brilliant company
Excellent telephone help from very experienced staff. Ordered 170mm pepperpots - great price on line. Very prompt delivery by a courteous helpful driver. Best company I've dealt with in a long time & would definitely use them again. Passed on their details to my roofer!
20 agosto 2025
Risposta di JJ Roofing Supplies
Dear Steve,
Thank you very much for your lovely words!
We are delighted to read of your positive experience, and we look forward to serving you again in the future!
Risposta di JJ Roofing Supplies
Dear John,
Thank you for your lovely review!
We are delighted to read you have had a positive experience, and we look forward to serving you again in the future!
Delivered on time for a roofing repair
Delivered on time for a roofing repair
Whist a scaffold was still in place from a solar install
2 agosto 2025
Risposta di JJ Roofing Supplies
Dear Gillian,
Thank you for your lovely review!
We are delighted to read you have had a positive experience, and we look forward to serving you again in the future!
Great experience
Great experience. Have used JJ roofing a number of times now and they have always been efficient and helpful. Dean - Kooka Develoments Ltd.
1 agosto 2025
Risposta di JJ Roofing Supplies
Dear Dean
Thank you for your lovely review!
We are delighted to read you have had a positive experience, and we look forward to serving you again in the future!
Great delivery and fast
Great delivery and fast. Wasn’t impressed with the product though.
13 agosto 2025
Risposta di JJ Roofing Supplies
Dear Mr Thomson,
Thank you for your review!
We'd love to hear more about the product, and we would appreciate if you contacted us directly on customerservices@jjroofing.co.uk to investigate this further.
We also look forward to serving you again in the future.
Had to fight for a refund
Ordered items for a chimney.
Never were delivered in the time frame stated. I had scaffolding up and needed it and was told I would receive the order on time.
Paid via bank transfer.
It took 3 weeks from payment and a lot of phone calls to get a refund.
Their sales person who sold me the items was plain rude to myself and my elderly client who had paid from her account for the items. He never put the return request through, I had to call to get this done after their 10 working day terms!
Seriously not good.
12 agosto 2025
Non scritta su invito
Risposta di JJ Roofing Supplies
Dear Mr Foster,
Thank you for modifying your original review.
We appreciate your experience has been frustrating, and we are working hard to take all learning opportunities.
We hope to serve you again more successfully in the future.
Excellent all round
Quick and efficient when I enquired about delivery times. Delivery team also excellent.
5 luglio 2025
Risposta di JJ Roofing Supplies
Dear Joan,
Thank you for your lovely review!
We are delighted to read you have had a positive experience, and we look forward to serving you again in the future!
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