2ND Time I've used this company for a roofing product , and received helpful and professional advice on both occasions by different members of their Staff . Plus they were great with an agreeable... Leggi di più
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Scopri cosa dicono le persone
let down by lack of communication [no e-mail re date/ had to phone to get an idea] around delivery. On first delivery attempt lorry did not have the means to unload a pallet of tiles thus requiring... Leggi di più
L'azienda ha risposto
Easy website to navigate, clear idea of delivery by date. Delivered on time and well packaged. The courier went above and beyond to get as close as he could to the building. Will definitely use again.... Leggi di più
The experience was great. From the outset, Roofing Outlet confirmed they had exactly what I needed and were very efficient regarding stock and delivery timelines. While the delivery company let them d... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Roofing Outlet launched in 2015, with the intent to make shopping for roofing material, easier, quicker and ultimately hassle free. We launched in order to move with the growing trend in the UK of buying building materials online. Working closely with the UK's leading manufacturers, we can deliver direct to you with the lowest prices available today. Roofing Outlet was created and is now operated by highly experienced individuals who have long standing relationships with UK manufacturers, many of which go back over 40 years. As a result, we are able to get the very best rates for your project and pass the savings directly to you. Whether you are an experienced trades person, new to the industry or a householder working on a self build we are here to offer you an unrivalled level of customer service. We know the importance of relaying accurate, up-to-date information.
Informazioni di contatto
Earlsfield Road 276, SW18 3DY, Regno Unito
- 020 8877 9495
- sales@roofingoutlet.co.uk
- roofingoutlet.co.uk
4,3
Eccellente
1788 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Professional service
Professional service. Sound information and excellent follow-up. The minor issue with the deliver was handled promptly and a favourable solution agreed. And BTW - very competitive pricing! Will unquestionably use them again!
21 aprile 2026
Great Service
28 aprile 2026
Fair price and quick/prompt delivery up…
Fair price and quick/prompt delivery up north to the Scottish Highlands
18 aprile 2026
2ND Time I've used this company for a…
2ND Time I've used this company for a roofing product , and received helpful and professional advice on both occasions by different members of their Staff .
Plus they were great with an agreeable discount .
Yes , I would definitely recommend this company
Regards , Steve Morgan .
23 aprile 2026
Overall excellent service
Easy website to navigate, clear idea of delivery by date. Delivered on time and well packaged. The courier went above and beyond to get as close as he could to the building. Will definitely use again.
17 aprile 2026
Quick delivery on a part not available…
Quick delivery on a part not available from many outlets.
22 aprile 2026
when things go wrong,you need a company…
when things go wrong,you need a company that will step in and put thing right again,this company Roofing Outlet, did just that.Well done Roofing Outlet
7 aprile 2026
Very easy to deal with & great…
Very easy to deal with & great information on delivery will defo us again
19 aprile 2026
let down by lack of communication [no…
let down by lack of communication [no e-mail re date/ had to phone to get an idea] around delivery.
On first delivery attempt lorry did not have the means to unload a pallet of tiles thus requiring a second delivery.
Other aspects good
12 aprile 2026
Risposta di Roofing Outlet
Thank you for your feedback. We’re really sorry to hear that your experience was let down by our communication and the issues with your delivery.
You’re absolutely right to expect clear updates, and we apologise that you didn’t receive an email confirmation and had to contact us for information. We also regret the inconvenience caused by the failed first delivery attempt, this should have been properly coordinated to ensure the correct equipment was available.
We’re glad to hear that other aspects of your experience were positive, but we take your comments seriously and will use them to improve both our communication and delivery processes going forward.
If there’s anything further you’d like to discuss, please don’t hesitate to get in touch, we’d really appreciate the opportunity to make things right.
Kind Regards
Harry Miles
Sales Manager
I was advised that there was no stock…
I was advised that there was no stock available.
11 aprile 2026
Risposta di Roofing Outlet
We’re very sorry for your experience and the confusion caused.
Unfortunately, while we do stock these roofing sheets, we were unable to arrange delivery to the Shetland Islands at a feasible cost. Due to the location and transport limitations, the shipping charges from our carriers were significantly higher than expected, which meant we could not supply the order in a practical way.
We understand how frustrating it must have been to be told there was no stock available, and we apologise for the miscommunication on our part. We should have explained the situation more clearly.
Thank you for bringing this to our attention, we’ll use your feedback to improve how we communicate delivery constraints in the future.
Kind regards
Harry Miles
The goods arrived in good time
The goods arrived in good time. I was not home but they were in good condition.
10 aprile 2026
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