Thank you Jamie F, a great experience from start to finish. Having never ordered Cabrio Velux before Jamie was really helpful sending images, install video links etc Kept up to date with delivery tra... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Jamie was an absolute star! I called for advice on packs of felt shingles for a gazebo. Talked me through the whole ordering process whist he drew up my order and the delivery was made next day.... Leggi di più
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Absolutely brilliant service. Jamie Fenech was really informative and helpful when I was choosing the roof tiles, making sure I had everything I needed. The finished job looks great and I’m really p... Leggi di più
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Stuff arrived quicker than expected although it came a day before the estimated date,which could have caused a problem if no one had been in. The pallet delivery driver was very good with an awkward d... Leggi di più
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Dettagli dell'azienda
Informazioni su JJ Roofing Supplies
Scritti dall'azienda
Welcome to JJ Roofing Supplies TrustPilot page. Here you will find review from customers who have purchase from jjroofingsupplies.co.uk.
We have specialised in Roofing Supplies for over 27 years. Buy online, call 0333 700 11 11 or email sales@jjroofing.co.uk and speak to one of our experts today.
Our goal is to supply all of our customers, large and small, with reliability and security in their living spaces.
We do this by offering quality products made from the highest quality materials at outstanding value for money.
As one of the leading suppliers of quality roofing supplies, we have built our company and reputation on trust: We use trusted suppliers from all around the world. Our customers trust us to provide the highest quality products at the lowest prices. We trust our employees who have the knowledge, understanding and expertise to help & support you where necessary.
So put your trust in JJ Roofing Supplies...
IF IT’S ON THE ROOF, WE STOCK IT.
JJ Roofing Supplies. If It's On The Roof We Stock It!
Scritti dall'azienda
- Huge range of stocked products
- We have thousands of roofing materials stocked and have everything you need for your roof including roof windows, tiles, slates, lead flashing, timber, guttering and more.
- Fast Nationwide UK Delivery
- We offer next day delivery nationwide delivery. FREE DELIVERY on Roof Windows and Accessories on orders over £50 (Exclusions apply). For more information visit: https://www.jjroofingsupplies.co.uk/delivery/
- 100% Safe and Secure
- JJ Roofing Supplies is registered and assured with SagePay and uses a secured SSL payment system.
- Customer Care and Support
- We are dedicated to providing the highest standards of care during and after your purchase. Whatever the issue or question - we aim to assist clearly and promptly. To speak to a customer service assistant please call 0333 7000 11 11.
Fast free nationwide delivery
Fast free deliveries for orders over £50*
There are no shipping costs and you will receive your items within 5 days of placing your order on stocked items. For more information please visit: https://www.jjroofingsupplies.co.uk/delivery
Informazioni di contatto
Unit 6, Riverside Industrial Estate, AL2 1DT, St Albans, Regno Unito
- 0333 700 11 11
- web.sales@jjroofing.co.uk
- www.jjroofingsupplies.co.uk
4,3
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Vague delivery service / poor communication
Parcel already late then was due to arrive today, did not arrive and unsure on tracking where it is. Already had two Trustpilot review emails sent for feedback even before the item has arrived!
20 marzo 2026
Risposta di JJ Roofing Supplies
Dear Richard,
Thank you for your feedback.
I can confirm your order is currently out with the courier for delivery today. I’ve also contacted you directly with the latest tracking details and further insight into your delivery.
We understand how frustrating unforeseen delivery timescales can be, particularly with the premature Trustpilot emails, which are triggered automatically and are being reviewed.
We appreciate your patience and expect your delivery shortly. Please reach out to us if you require any assistance.
Kind Regards
JJRS
Risposta di JJ Roofing Supplies
Dear Dawid,
Thank you for your 5-Stars!
We are overjoyed to hear you are pleased with our service and communication - both of which are a huge priority for us.
Thank you for choosing JJ Roofing Supplies.
JJRS
Excellent supplier
Great people - I love the fact you can Whatsapp them questions! Ordering and delivery was painless. Will definitely use this supplier again.
18 marzo 2026
Risposta di JJ Roofing Supplies
Dear Tim,
Thank you for taking the time to share such lovely feedback.
Convenience in the channels we use to support customers is a big priority for us so we're really glad to hear that Whatsapp has worked well for you.
Thank you again for choosing JJ Roofing Supplies
Great company all round
Easy online ordering, great after sales service, quality products, quick and reliable delivery service and very helpful staff.
9 marzo 2026
Risposta di JJ Roofing Supplies
Dear Morrells Service
Thank you for your review!
We're are glad to hear you're pleased with our service, and we look forward to serving you again.
JJRS
Redland double roman
Fast efficient delivery service. Good value and good to get a specific number of tiles instead of full pallet.
12 marzo 2026
Risposta di JJ Roofing Supplies
Dear Andrew,
Thank you for your 5-Stars!
We are delighted to hear your feedback, and look forward to serving you again soon.
JJRS
Fantastic service as always from the…
Fantastic service as always from the people at JJ Roofing Supplies! Received updates every step of the way, site is easy to navigate and there customer support is second to none.
10 marzo 2026
Risposta di JJ Roofing Supplies
Dear Mr Ray Johnson,
We are delighted to hear your feedback, and look forward to serving you again.
JJRS
Risposta di JJ Roofing Supplies
Dear Charles,
Thank you for your review.
We're pleased to hear your feedback, and look forward to serving you again.
JJRS
quoted delivery 3-5 working days.
quoted delivery 3-5 working days.
10 days later still not here.
First and last time with this supplier
9 marzo 2026
Risposta di JJ Roofing Supplies
Dear Customer,
Thank you for your feedback.
We are sorry that your experience has not met expectations. Upon review of your order, we can confirm that you were proactively contacted by our team regarding a stock delay and provided with the option to cancel or proceed with the revised timeline. You confirmed that you were happy to continue with the order under these terms.
We can also confirm that your parcel was scanned at your local delivery depot this morning and is scheduled for delivery today, in line with the updated timeframe communicated.
Should you require any further clarification, please do not hesitate to respond to our latest correspondence.
Kind regards,
JJRS
we solved our problem very quickly and…
we solved our problem very quickly and put things right
4 marzo 2026
Risposta di JJ Roofing Supplies
Dear Henrietta,
Thank you for your 5 Stars!
We're delighted to hear that we could put things right, and hope to serve you again in future.
JJRS
Items were as ordered
Items were as ordered, well packaged, no major damage and delivery was very prompt. The delivery driver was very helpful and took away the packaging. One of the tiles had a minor manufacturing blemish and some had very minor chips on their edges, although superficial in nature and wont affect their appearance once installed. Great service
7 marzo 2026
Risposta di JJ Roofing Supplies
Hi Andy,
Thank you for your review.
We're glad to see that we provided a great service, and look forward to serving you again.
JJRS
Many items being received damaged
Many items being received damaged. JJ Roofing refused to replace and to refund delivery costs.
5 marzo 2026
Risposta di JJ Roofing Supplies
Dear Luca,
We’re sorry to hear that your order did not arrive in the condition expected. We take product quality very seriously, and we regret any inconvenience caused.
As per our terms and conditions, we issued a full refund for all items reported as damaged. In addition, as a gesture of goodwill, we also provided a partial refund of your delivery charge. While we do not typically refund delivery costs in the case of partial damage to products, we made this exception to reflect our dedication to customer satisfaction.
We always aim to handle concerns fairly and in line with our policies, and we’re disappointed that you feel this was not resolved satisfactorily.
We have contacted you directly via email today, to discuss further.
JJRS
It was great because of the supportive
It was great because of the supportive, friendly, approachable and willing to help. The company does well in maintaining clear communication and professionalism.
27 febbraio 2026
Risposta di JJ Roofing Supplies
Dear James,
Thank you for your 5-Stars!
We are overjoyed to hear your feedback, and look forward to serving you again.
JJRS
No response to the message I sent after…
No response to the message I sent after making a purchase and no notification of dispatch, which would have been helpful. That said we’re happy with our purchase.
4 marzo 2026
Risposta di JJ Roofing Supplies
Dear Mr P Jay
Thank you for your feedback, we’re pleased to hear you’re happy with your purchase.
We’re currently looking into the communication relating to your order so we can better understand what happened with the message and dispatch updates. As the item was delivered directly from our supplier, we’ll review the information available and will also contact you directly to discuss this further.
We appreciate you bringing this to our attention and are always keen to improve the experience for our customers.
JJRS
Easy site to use and decent prices
26 febbraio 2026
Risposta di JJ Roofing Supplies
Hi John,
Thank you for your 5-Stars!
We're glad you had a positive experience, and look forward to serving you again.
I had a great experience with JJ…
I had a great experience with JJ Roofing. I was looking for Marley plain tiles, which were very hard to find elsewhere. Sabir was incredibly helpful; he went above and beyond to track down exactly what I needed and kept me updated throughout the process. It is clear that the company invests in high-quality training for their staff. I highly recommend them for their excellent customer service.
16 febbraio 2026
Non scritta su invito
Risposta di JJ Roofing Supplies
Dear Reza,
Thank you for your 5-Stars!
We're delighted to hear how Sabir supported you throughout the process and we look forward to serving you again soon.
JJRS
Risposta di JJ Roofing Supplies
Dear Customer,
Thank you for the 5-Stars!
We're delighted to hear you have been pleased with our service, and look forward to serving you again soon.
Risposta di JJ Roofing Supplies
Dear Deborah,
Thank you for your 5-Stars!
We're delighted to hear you are pleased with our service and look forward to serving you again.
JJRS
Sabir was great
Sabir was great. Followed through. Kept me up to speed. Excellent. I can’t fault him. Just wish he could help me get my other blinds down and my new ones up now lol. I can’t for the life of me figure out how to get my others off.
8 gennaio 2026
Non scritta su invito
Risposta di JJ Roofing Supplies
Dear Angela,
Thank you for your 5-Stars!
We're delighted to hear your feedback.
I've sent you an email with advice on removing your blinds, please don't hesitate to get in touch for any further query!
JJRS
Top Class service from start to finish
Top Class service from start to finish. It is always hard to deal with company's over the phone when they are hundreds of miles away from you. Jamie was a top class sales man.
12 gennaio 2026
Non scritta su invito
Risposta di JJ Roofing Supplies
Dear Keith,
Thank you for your review!
We're very pleased to hear you had a great experience with us, and we look forward to serving you again soon.
JJRS
Great company
Easy to order had tiles I needed
Had to email with inquiry but received reply quickly.
Delivery company efficient with a pleasant helpful driver.
Would use again
On the whole great service
30 gennaio 2026
Risposta di JJ Roofing Supplies
Dear AB,
Thank you for your 5-Stars!
We greatly appreciate your feedback, and look forward to serving you again soon.
JJ Roofing Supplies
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