One of the best and fastest. The agents answered very quickly and were really helpful, even during the weekend. I definitely suggest this, especially to people who are not familiar with insurance an... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I accidentally entered my child’s name wrong when buying the insurance. My English isn’t very good over the phone, so I added their WeChat customer service. To my surprise, they could speak Chinese! I... Leggi di più
Amy provided me with excellent advice, demonstrating great patience and responsibility. She made me feel completely at ease when purchasing and selecting products and plans. Thank you so much. Wishing... Leggi di più
Have used ISO several times in my student career, they have good prices and EXCELLENT SERVICE. ISO never asked me contact my school, and find out if they accept this policy, or that policy : ISO alrea... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ISO Insurance is a leading insurance plan manager, solely managed by current and former international students.ISO offers low-cost health insurance to international students, scholars and students on OPT in the USA.
Informazioni di contatto
150 W 30th St , 10001, New York, Stati Uniti
- 212-262-8922
- customercare@isoa.org
- www.isoa.org
4,8
Eccellente
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick Response
I wanted to change my policy and take extra policy and I was worried about the deadlines set by my University because i had seen it in last minute. I had a pleasure to get Sam as a customer service represantative who was very effective, quick, attentive and respectful and made the whole process very smooth and I referred one of my friend too.
30 settembre 2025
Non scritta su invito
Excellent customer service
Excellent experience with ISO. I barely had to wait on the phone and was guided by a very kind staff who was able to me beyond what I needed.
22 settembre 2025
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The quickest response i got from the…
The quickest response i got from the customer care agent was amazing. quick and efficient, kudos to Joseph. continue saving us with Love.
19 settembre 2025
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Excellent Service
19 settembre 2025
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Very good service
Very good service, people super attentive and there willing for help.
18 settembre 2025
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They handled all my issues quickly and…
They handled all my issues quickly and did an excellent job.
18 settembre 2025
Non scritta su invito
Excellent service
Excellent service. ISO helped me get my waiver approved!
16 settembre 2025
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Professional and very helpful
The response was professional and spot on! They were kind and helped me through a very critical situation. They are the best5/5
11 settembre 2025
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Great international student insurance…
Great international student insurance alternative. They were very accommodating to my situation. Don’t be shy to reach out to their support team.
8 settembre 2025
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Great super fast and super helpful
Great super fast and super helpful
6 settembre 2025
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Honestly I HATE it
Honestly , this is a bad insurance plan. They couldn't process my claim because I was sick before getting the coverage , which is WILD to me, so if I got sick and get an assurance , they will let me die!!!!!! because I got sick before getting the insurance . OH my God! and this claiming helping international student? in what sense ????
Finding a doctor under the plan is HARD, because maybe its not update or what , it was hard to find a doctor and now they won't cover you !
Will never ever recommend
5 settembre 2025
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Risposta di ISO Student Health Insurance
Hi,
We’re sorry to hear about your frustration. Like most health insurance plans in the U.S., our coverage doesn’t include conditions that began before your policy started. This is standard across the industry, which is why we encourage members to stay covered continuously to avoid unexpected gaps. We understand that finding in-network doctors can sometimes be challenging, and our team is always available to help guide you through our provider search tools. Please feel free to reach us at customercare@isoa.org so we can review your case and support you.
Best,
ISO
Great customer service
Great customer service, efficient at making sure claims are met and understand student issues well enough to know what best suits them. So far i have had a pleasant experience with them and fingers crossed that continues.
I was assisted by John on their helpline number today and he was a great help, clear communicator, prompt and understanding of my concerns. Thank you! I would highly recommend ISO to other international student!
4 settembre 2025
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Super responsive and accommodating to…
Super responsive and accommodating to all requests!
30 agosto 2025
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ISO has been great
ISO has been great! They’re super fast and responsive with their answers, and it’s easy to get the info you need.
29 agosto 2025
Non scritta su invito
Fast and kind response
Fast and kind response, clear instruction, reasonable charges. Having been sick yet so not sure about whether it'd be easy to make a claim, just saying the experience when I encountered trouble trying to waive my school insurance.
30 agosto 2025
Non scritta su invito
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