One of the best and fastest. The agents answered very quickly and were really helpful, even during the weekend. I definitely suggest this, especially to people who are not familiar with insurance an... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I accidentally entered my child’s name wrong when buying the insurance. My English isn’t very good over the phone, so I added their WeChat customer service. To my surprise, they could speak Chinese! I... Leggi di più
Amy provided me with excellent advice, demonstrating great patience and responsibility. She made me feel completely at ease when purchasing and selecting products and plans. Thank you so much. Wishing... Leggi di più
Have used ISO several times in my student career, they have good prices and EXCELLENT SERVICE. ISO never asked me contact my school, and find out if they accept this policy, or that policy : ISO alrea... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ISO Insurance is a leading insurance plan manager, solely managed by current and former international students.ISO offers low-cost health insurance to international students, scholars and students on OPT in the USA.
Informazioni di contatto
150 W 30th St , 10001, New York, Stati Uniti
- 212-262-8922
- customercare@isoa.org
- www.isoa.org
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Insurance plan assistance
Customer service replied to my concerns quickly and was able to help me find the correct plan.
Best Service ever!
I really appreciate their service. I had a coverage date change request not once but twice and they were really quick and smooth with it. They made sure that their customers are satisfied. I really appreciate the effort they've been through.
Great experience
Great experience! Affordable products for an international student :)
ISO Silver Health Insurance Enquiry
The responses were really helpful!
Phenomenal Experience!
ISO really helped understand how coverage works here in the states and took the time to answer all of my questions
Recommend!
Claims were processed smoothly in 2 weeks and customer service was super helpful!
I’ve had a great experience with ISO…
I’ve had a great experience with ISO Student Health Insurance. The plans are affordable, easy to understand, and actually built for international students. Anytime I had questions, their team was quick, patient, and genuinely helpful. I’d definitely recommend ISO to other international students.
Great customer service
Great customer service. They are very helpful and answer all questions very patiently.
It’s awesome and adheres to students…
It’s awesome and adheres to students needs
The communication was great and up to…
The communication was great and up to the point. Keep up the good work.
Highly recommend ISO for their customer service
I would highly recommend ISO, especially when you don't know much about the US medical system. I cut my finger when cooking the other day and reached out to ISO on wechat, trying to find a ER. The customer service rep immediately warned me how ER and urgent care is different and how ER could be really expensive. They even called the urgent care for me because I was so in pain. Really caring and professional service!
I accidentally entered my child’s name…
I accidentally entered my child’s name wrong when buying the insurance. My English isn’t very good over the phone, so I added their WeChat customer service. To my surprise, they could speak Chinese! I felt so relieved. After I explained the situation to the representative, Jennifer, she fixed everything within five minutes. She was amazing—so efficient and so professional!
Fast service
Excellence in Customer service
I’d like to thank ISO for the great service I received recently. Their representative was exceptionally patient and helpful in addressing my concerns.
Excellet support from the CS Rep!
Great experience with customer service agent (Jennifer)
Jennifer is patient, knowledge and helpful!
Poor service
Purchased this insurance for my son was told effective date was 10/02/2025.But to my surprise today 10/03/2025 a pharmacy is trying to enter his details so we can collect a prescription and i am being told the insurance ID does not exist they call Aetna POP,Aetna is also telling them they don’t have my son’s details in their system.I call ISO all they can tell me is pay your money and claim.Why should i go through that stress of filing claims,i bought insurance for convenience.AVOID THIS INSURANCE AT ALL COSTS

Risposta di ISO Student Health Insurance
The WeChat asociate "白云" is active and…
The WeChat asociate "白云" is active and very willing to solve problem for me.
Quickest turnaround time with an…
Quickest turnaround time with an elaborate response. Solved my query in mere hours
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