One of the best and fastest. The agents answered very quickly and were really helpful, even during the weekend. I definitely suggest this, especially to people who are not familiar with insurance an... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I accidentally entered my child’s name wrong when buying the insurance. My English isn’t very good over the phone, so I added their WeChat customer service. To my surprise, they could speak Chinese! I... Leggi di più
Amy provided me with excellent advice, demonstrating great patience and responsibility. She made me feel completely at ease when purchasing and selecting products and plans. Thank you so much. Wishing... Leggi di più
Have used ISO several times in my student career, they have good prices and EXCELLENT SERVICE. ISO never asked me contact my school, and find out if they accept this policy, or that policy : ISO alrea... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ISO Insurance is a leading insurance plan manager, solely managed by current and former international students.ISO offers low-cost health insurance to international students, scholars and students on OPT in the USA.
Informazioni di contatto
150 W 30th St , 10001, New York, Stati Uniti
- 212-262-8922
- customercare@isoa.org
- www.isoa.org
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great attidue and fast response
One of the best and fastest
One of the best and fastest.
The agents answered very quickly and were really helpful, even during the weekend. I definitely suggest this, especially to people who are not familiar with insurance and need help.
Thanks a lot!
The customer service is great! It really helps a lot! Very accommodating too! Thanks you guys very much!
very prompt assistance!!
Insurance made simple by ISO
Plans from ISO are super simple and easy to understand and compare. More importantly, the customer service via email is super fast and helpful.
Easy website operation and super…
Easy website operation and super helpful customer care service. Very recommend!
Worst insurance experience
Worst insurance experience. Don’t waste your money on this insurance. I went to CityMD Urgent Care in Raritan after being told my visit was covered under my ISO insurance plan. When I submitted the claim, they refused to pay and told me I had to pay the full $250 because of a $400 deductible.
Why wasn’t this clearly mentioned on the portal? Saying a visit is “covered” is completely misleading if you still have to pay the entire bill. I only went for a headache and fever, and nothing was covered. Very poor transparency and a terrible experience.

Risposta di ISO Student Health Insurance
Solve the problem very fast
The customer service was wonderful
The customer service was wonderful. My problem was solved within 30 minutes. They contacted my school and sent back the new documents right away which I truly appreciated.
Joseph was just amazing to talk to
Joseph was just amazing to talk to! Had a lot of queries but he answered all of those and sent me emails too. Amazing service!
I had a very positive experience with…
I had a very positive experience with ISO. The team was consistently responsive, professional, and genuinely customer-oriented. Whenever I had questions or needed support, they handled everything quickly and efficiently, making the whole process smooth and stress-free. I felt well taken care of throughout, and I would definitely recommend their services to others looking for a reliable insurance provider.
very good staff and costumer service
As an international student
As an international student, I found this insurance very misleading. The plan appeared affordable at first, but I later discovered that I had to pay a large deductible (around $400) before many benefits would apply. This information was technically included, but it was not presented clearly enough for students who may not be familiar with U.S. health insurance.
Another issue is that getting a doctor’s appointment can take weeks or even months. If you only need coverage for a short period, you may end up paying for insurance without being able to use it effectively.
I feel the company should do a much better job explaining out-of-pocket costs, deductibles, and how the coverage actually works before students purchase a plan. Transparency is very important, especially for international students who are already trying to manage limited budgets.”
This version sounds more credible and is more likely to be taken seriously by other students reading reviews.

Risposta di ISO Student Health Insurance
They are very professional and patient…
They are very professional and patient in dealing with all the staffs. The staff Amy is great!
Amy很耐心的帮我推荐了需要的保险
They are Sincere,Ready to assist, Polite,Willing to advise you on how to pay the insurance.iam satisfied.
They are sincere,polite ,willing to advice you on how to pay
I recommend it
I mistakenly purchased a health…
I mistakenly purchased a health insurance plan, but Customer Care assisted me very quickly. I really appreciate the prompt help. Her name is Lyn.
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