ISO Student Health Insurance Recensioni 

1052
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

One of the best and fastest. The agents answered very quickly and were really helpful, even during the weekend. I definitely suggest this, especially to people who are not familiar with insurance an... Leggi di più

Valutata 5 stelle su 5

I accidentally entered my child’s name wrong when buying the insurance. My English isn’t very good over the phone, so I added their WeChat customer service. To my surprise, they could speak Chinese! I... Leggi di più

Valutata 5 stelle su 5

Amy provided me with excellent advice, demonstrating great patience and responsibility. She made me feel completely at ease when purchasing and selecting products and plans. Thank you so much. Wishing... Leggi di più

Valutata 5 stelle su 5

Have used ISO several times in my student career, they have good prices and EXCELLENT SERVICE. ISO never asked me contact my school, and find out if they accept this policy, or that policy : ISO alrea... Leggi di più

Dettagli dell'azienda

  1. Broker assicurativo

Scritti dall'azienda

ISO Insurance is a leading insurance plan manager, solely managed by current and former international students.ISO offers low-cost health insurance to international students, scholars and students on OPT in the USA.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,8

Tutte le recensioni

(1052)

80 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

One of the best and fastest

One of the best and fastest.
The agents answered very quickly and were really helpful, even during the weekend. I definitely suggest this, especially to people who are not familiar with insurance and need help.

23 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Worst insurance experience

Worst insurance experience. Don’t waste your money on this insurance. I went to CityMD Urgent Care in Raritan after being told my visit was covered under my ISO insurance plan. When I submitted the claim, they refused to pay and told me I had to pay the full $250 because of a $400 deductible.

Why wasn’t this clearly mentioned on the portal? Saying a visit is “covered” is completely misleading if you still have to pay the entire bill. I only went for a headache and fever, and nothing was covered. Very poor transparency and a terrible experience.

16 maggio 2026
Non scritta su invito
Logo di ISO Student Health Insurance

Risposta di ISO Student Health Insurance

Hi Sayali,
We’re sorry for the frustration this experience caused. We understand that being told a service is “covered” can be confusing if you still receive a bill.

A covered service does not necessarily mean it is paid in full. Depending on the plan, the member may still be responsible for a deductible, copayment, or coinsurance. These requirements are part of the plan’s benefits and determine how much the insurance pays toward an eligible claim.

We were unable to locate any prior communication from you regarding this matter, so we would appreciate the opportunity to review your specific situation and clarify how the benefits were applied. Please also note that a provider’s office cannot guarantee coverage or the member’s final out-of-pocket responsibility, as this is determined based on the terms of the insurance plan and the processing of the claim.

Please contact us at customercare@isoa.org with your policy information so we can look into this and assist you further.

Best,
ISO

Valutata 5 stelle su 5

I had a very positive experience with…

I had a very positive experience with ISO. The team was consistently responsive, professional, and genuinely customer-oriented. Whenever I had questions or needed support, they handled everything quickly and efficiently, making the whole process smooth and stress-free. I felt well taken care of throughout, and I would definitely recommend their services to others looking for a reliable insurance provider.

9 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

As an international student

As an international student, I found this insurance very misleading. The plan appeared affordable at first, but I later discovered that I had to pay a large deductible (around $400) before many benefits would apply. This information was technically included, but it was not presented clearly enough for students who may not be familiar with U.S. health insurance.

Another issue is that getting a doctor’s appointment can take weeks or even months. If you only need coverage for a short period, you may end up paying for insurance without being able to use it effectively.

I feel the company should do a much better job explaining out-of-pocket costs, deductibles, and how the coverage actually works before students purchase a plan. Transparency is very important, especially for international students who are already trying to manage limited budgets.”

This version sounds more credible and is more likely to be taken seriously by other students reading reviews.

13 maggio 2026
Non scritta su invito
Logo di ISO Student Health Insurance

Risposta di ISO Student Health Insurance

Hi Mohammed,
Thank you for sharing your feedback. We understand that U.S. health insurance can be unfamiliar for many international students.

To help students make informed decisions, key plan benefits, including deductibles, are displayed on our plan comparison page before purchase and are also detailed in the plan brochure available before, during, and after enrollment. We are committed to presenting this information clearly so students can better understand their coverage before choosing a plan.

Provider appointment availability is determined by healthcare providers and may vary by location and specialty. We appreciate your feedback and will continue improving how we educate and support our members.

Best,
ISO

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