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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered 2 Yeti Ice Blocks on Tuesday 14th July at 4pm and they arrived via courier on Wednesday 15th. That is a company that deserves a 5/5 for service and delivery! absolutely excellent! Than... Leggi di più

Valutata 5 stelle su 5

Very helpful and approachable staff. Gave good advice and showed me a few options for hiking boots. Ended up buying the boots from their online store but on delivery I noticed a manufacturing defect w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I got excellent advice on hiking boots in the South Great George's Street shop from a very knowledgeable sales assistant. He went through lots of boots with me, when we decided on the most suitable... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought a pair of Hoka Anapacas for a five day hike in the alps. Had great service when trying on different shoes with Ian, who shared his time and knowledge while I was deciding. Later when the shoes... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio
  5. Negozio di articoli per sport all'aria aperta
  6. Negozio di articoli per la corsa

Scritti dall'azienda

Founded in 1976, the shop is currently owned and managed by Ken Costigan and Derek Moody. It's as 100% Irish now as it was guaranteed Irish back then. Since our inception as the Great Outdoors, we have welcomed many adventurers through our doors. People venturing off to the North Pole, Everest and other hard to reach places have all stocked up here before setting off. Others diving in the Red Sea or the Glacial Fjords of Iceland have been equipped through ourselves. Students on J1 visas or Australian work permits have all been looked after before heading off on their travels. No matter how big your adventure, it's still your adventure and we have always strived to make that adventure the best possible one. We hope that anyone who enjoys "the Outdoor Life" will find much to interest them both in our shop and on our site. We have built our reputation on our great brand ranges and the experienced and qualified staff that we employ. All of the staff are outdoors' people and have as much interest in adventure as our customers do.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(5033)

14 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Terrible product and worse service

Upon opening the package and unfolding the 'True Utility' 'Scarab' mufti tool, it fell apart. I immediately emailed 'great outdoors', with pictures, mentioning it being weird that I have to pay to return this faulty product.
Seven days later they still have not relied. Highly unprofessional and unreliable.

6 agosto 2026
Non scritta su invito
Logo di Great Outdoors

Risposta di Great Outdoors

Hi Arlin

Firstly, we can only apologise for the condition of the item and our lack in response. Sorry that our team missed your email notifying us of the damage on arrival.
You certainly do not need to pay to return this item, and we have contacted you now regarding either a refund or replacement of your order via email & phone.

Apologies once again, this is well below the standard of service that we aim to provide you.

Kind regards
Ben
Great Outdoors

Valutata 5 stelle su 5

Super Speedy Delivery 10/10

I ordered 2 Yeti Ice Blocks on Tuesday 14th July at 4pm and they arrived via courier on Wednesday 15th. That is a company that deserves a 5/5 for service and delivery! absolutely excellent!

Thank you so much,
Best wishes,
Gary.

15 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Delivery was very fast and I’m very…

Delivery was very fast and I’m very happy with the items I ordered. Everything arrived as expected. I would definitely recommend this shop.

7 febbraio 2026
Non scritta su invito
Logo di Great Outdoors

Risposta di Great Outdoors

Thanks for the review Zoe, it's very much appreciated.

Kind regards,

Paul O'Neill,
E-commerce Manager,
Great Outdoors.

Valutata 5 stelle su 5

The whole online process was seamless…

The whole online process was seamless and far exceeded my expectations. I ordered my items at 5 in the evening and they were delivered before lunchtime the next day. Amazing service.

21 gennaio 2026
Non scritta su invito
Logo di Great Outdoors

Risposta di Great Outdoors

Cheers Deirdre, we love it when a plan comes together. Bus seriously, we do try to give this service to everyone, by and far, we do but it's so much more satisfying when customers like your good self let us know. Much appreciated.

Kind regards,

Paul O'Neill,
E-commerce manager.

Valutata 5 stelle su 5

Competitive price and timely delivery…

Competitive price and timely delivery of a quality product

7 gennaio 2026
Non scritta su invito
Logo di Great Outdoors

Risposta di Great Outdoors

Cheers Brendan, we love to get positive feedback. We work very hard to get things right and it's always great to hear when it all goes to plan.

Kind regards,

Paul O'Neill,
E-commerce manager,
Great Outdoors.

Valutata 5 stelle su 5

Fast reliable service

Fast reliable service - ordered yesterday morning and it was delivered this morning. Terrific service!

13 dicembre 2025
Non scritta su invito
Logo di Great Outdoors

Risposta di Great Outdoors

Glad to hear that we impressed you, that's our aim with every order and interaction.

The 5 stars are very much appreciated.

Kind regards,

Paul O'Neill,
E-commerce Manager,
Great Outdoors.

Valutata 1 stelle su 5

Package arrived but you would be better…

Package arrived but you would be better off with another delivery company. In the middle of a storm we have in Wicklow just now, he left the package in the rain 50 meters from the front door . There were lights on in the house, so he must have seen there was someone in. By the time I spotted that it was left beyond the house, it was wet through to the boots! The boots look fine, but the delivery crowd are useless.

5 dicembre 2025
Non scritta su invito
Logo di Great Outdoors

Risposta di Great Outdoors

Thanks for the feedback Kevin and we're sorry to hear of your experience with the shipping company that we use. We will follow up with them directly and send them your feedback. If you would like to follow up with any more details regarding the issue, we can be reached through our normal email address and contact number. We hope that you enjoy the item that you have bought from us and this will not impede you shopping again with us in the future.

Kind regards,

Paul O'Neill,
E-commerce Manager,
Great Outdoors

Valutata 5 stelle su 5

Great Irish website!

Great Irish website!! I ordered on a Friday morning and it arrived on Saturday, I was so happy with the service

21 novembre 2025
Non scritta su invito
Logo di Great Outdoors

Risposta di Great Outdoors

Thank you for your feedback and we're glad that the expectations were met, we love it when a plan comes together!

Kind regards,

Great Outdoors Online Sales Team.

Valutata 5 stelle su 5

Awesome service as usual

Awesome service as usual.
Delivered quickly and on time.
Cheaper than Amazon for the stuff I got.
Knowledgeable staff who know there stuff inside and out.

11 novembre 2025
Non scritta su invito
Logo di Great Outdoors

Risposta di Great Outdoors

Good to hear that great feedback John, very much appreciated.

Kind regards,

Great Outdoors Online Sales Team.

Valutata 5 stelle su 5

Great Value for money

Great Value for money

23 ottobre 2025
Non scritta su invito
Logo di Great Outdoors

Risposta di Great Outdoors

Cheers Brooke, thanks for taking the time to leave such a nice rating.

Kind regards,

Great Outdoors Online Sales Team.

Valutata 5 stelle su 5

Speedy delivery

Speedy delivery, ordered a pair of north face hiking boots , they were perfect , even got them on sale cheaper than the north face website, website also really easy use

29 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Needed a new pair of Hokas

I can’t go into town at the moment so I had a look online and found a pair of Hokas that I like in The Great Outdoors. I put my order in yesterday and my Hokas arrived this morning. Thank you so much for a prompt efficient service . I love my new Hokas 💛

19 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Sun Hat needed in 66.5cm size

I needed a sun hat in a size that is extremely difficult to source (Tilley size 8+). The Great Outdoors gave excellent customer service after I initially cancelled the order.

18 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

The best Karen!

Had to get a load of things fast and cheap for a multi day hike. Dublin shop is 10/10 and had great help from Karen who was brilliant. Thank you!

12 giugno 2025
Non scritta su invito

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