I bought a sofa from Furniture Village in Milton Keynes and Stephen looked after me from start to finish. He was really helpful, took the time to understand what I needed, and made some great sugges... Leggi di più
Sede
Cambia sedeCairngorm Gate Retail Park, Winterhill, MK6 1AZ Milton Keynes, GB
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Very helpful staff. Delivered on the expected date despite the stock not being available at point of ordering and kept up to date throughout the process. Delivery drivers helpful and on time. Great q... Leggi di più
From the welcome and service we received at the store in MK to the rapid delivery just 48hrs later has been 1st class. The delivery guys were polite, clean and tidy. Very respectable. Sometimes you ne... Leggi di più
Furniture village have been very patient with me, I chose a table not being sure on the chairs but after a lot of looking around went back to order the chairs only to change my mind again the day aft... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Cairngorm Gate Retail Park, Winterhill, MK6 1AZ, Milton Keynes, Regno Unito
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In spite of a great experience at the…
In spite of a great experience at the store, the delivery time exceeded the promised period, 2.5 months instead of 7 days for the pair of chairs. When we wanted to amend the order due to a change in circumstances, we were told that the cancellation fee of 25 percent would be applied. It seems unfair to the customers.

Risposta di Furniture Village - Milton Keynes
Helpful aftercase staff
Helpful aftercase staff, Lola organised repair for our sofa
Jenny was very helpful and professiona
Jenny was very helpful and professiona. The prices were also reasonable. I would definitely recommend!
Very happy experience
Peter Conteh was very friendly and helpful. Everything fully explained. Look forward to receiving our new furniture
We had a very good experience at…
We had a very good experience at Furniture Village Milton Keynes. The gentleman who helped us was very friendly and professional. He took the time to answer all of our questions and explained everything clearly about the sofa. We really appreciated his help and felt very comfortable with our purchase. Excellent customer service!
Salesman Pete was very helpful and…
Salesman Pete was very helpful and polite which made for a pleasant experience
Great service
Great service, no mucking around we walked in knowing what we wanted and walked out happy.
Had a great experience with Pete C when…
Had a great experience with Pete C when we went to buy our sofas. He was able to make us a great deal and gave us the best offer along with complimentary items. Very kind and welcoming. Now we have two new sofas coming for Christmas!
Hassel free buying
There was no hard sell, no constantly being pestered by sales rep.
Left to browse hassel free but when we needed advise the staff were happy to assist.
Also felt like we got good value for our money.
Stephen Cooper greeted us but did not…
Stephen Cooper greeted us but did not push us to buy but let us find our own way around the store because we didn't have a clue as to what we wanted. He kept checking on us until we decided what we liked. He was nice and polite
Couldn’t have been more helpful in…
Couldn’t have been more helpful in meeting our difficult and demanding needs well done and thank you Peter!
What an absolutely wonderful lady and…
What an absolutely wonderful lady and ambassador Jennifer Flint is for furniture village. She absolutely gets customer service and greeted and helped us in the most kind, considerate and thoughtful manner. Informative, knowledge and caring. Take care of this one member of staff. There not many like Jennifer about these days.
Penny looked after us
Penny looked after us. She was very good at being there when we needed her and giving us space to discuss things. She was very knowledgeable and very helpful.
Keiran was efficient and helpful
Keiran was efficient and helpful. It was a quick and stress free process.
Jenny!
Jenny! Jenny is what made our customer experience great!
Wonderful customer service. She was very knowledgeable about all the dining tables and chairs, offered suggestions and options. Made us coffee and cookies!
Gave us time alone to decide between ourselves but was there when we needed help. If it wasn't for Jenny we probably wouldn't have bought anything!
Best customer service ever...give Jenny a payrise! 😁
Very friendly staff didn’t pressurise…
Very friendly staff didn’t pressurise us or bother us when looking around store especially helpful Liam o’ Leary very experienced young man
Excellent customer service from start to finish
From the moment we stepped inside the store , we were greeted with warmth , friendliness and great knowledge of the sofas we were looking at .
Jenny who advised us and took our order was exceptional.. warm, friendly , patient, and very knowledgeable .Bravo Jenny and thank you .
Very happy experience
Jennifer Flint was extremely helpful. She answered all of our questions. She showed us all the sofas. Overall I am really satisfied.
We were left to look round the store…
We were left to look round the store and when we were ready to order, the gentleman that served us could not have been more helpful.
Paul was wonderful and did us a great…
Peter was wonderful and did us a great deal and was super patient while we had to pop home to remeasure and double check everything. Great guy
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