Nastassia was very helpful! We had to change our payment method, the notices we're going to spam, our number got disconnected due to missing the notices & so we called to fix the issue. She heard the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The rep was very polite and helpful but my request was not followed up on at all. I asked for an altered receipt with more information on it and they agreed that wouldn't be a problem. I never heard a... Leggi di più
L'azienda ha risposto
L'expérience à bien été. Un des avantages est d'avoir un répondeur qui prend les appels en tout temps. Le plus important est de pouvoir rediriger les appels entrant vers un autre téléphone dispo... Leggi di più
L'azienda ha risposto
I never signed up for or used EVOICE SERVICES, yet they have been charging my Bank of America credit card for a long time. I also noticed a pattern: when my card is locked, no charge appears, and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
A business phone system with robust features to help grow your business, all from your personal phone. Start calling from your new number in minutes without any complicated setup or hardware. Our phone system can be customized to meet your business's specific needs, featuring scalable features that grow with your business, with no long-term contract.
30-Day Money Back Guarantee
Multiple phone numbers for your business, conference calling, custom greetings, auto attendant, SMS texting and more.
Cancel within the first 30 days of service for a full refund.
Informazioni di contatto
3,1
Nella media
205 recensioni
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The representative was outstanding. The service is awesome! -NYWWG
The representative was outstanding. Your service is the best! We already suggested your company to another company and they moved forward and did business with your company.
24 agosto 2025
Risposta di eVoice
Hello New York Worldwide GroupR - Thank you for the great feedback! We're glad to hear you had a positive experience and truly appreciate the referral; it means a lot that you’d recommend us. We hope you continue enjoying the service as we work to deliver even more exceptional features.
Company has done nothing to make…
Company has done nothing to make improvements to their app for many years after many request. They finally release an updated app after much anticipation, but what a flop. It’s actually worst than the original. Less functions, less options, have to log out and back in to use a different company phone #.
27 agosto 2025
Risposta di eVoice
Hello Steve - Thank you for your review. As mentioned in our email, we want to make sure you're getting the best experience possible. Our product team is aware of the multi-login feature request and is actively working on updating the app to include this with the new interface. Your feedback has been shared with them to help prioritize this functionality.
Horrible
I've been trying to get my 10DLC for my phone numbers for almost 6 months or more and they have made it extremely difficult. I'm constantly getting denied. They haven't given any solutions. No callbacks. No email responses. You're just left on your own.
21 agosto 2025
Risposta di eVoice
Hello Elton - Thank you for your review and for continuing to work on your 10DLC registration application. We know that setting up all the requirements is a new challenge for many of our customers. We did review past tickets and see you were working with our team, and we're glad you were able to connect with us today on the required information to update on your website. Once you have completed this, you will be one step closer to being approved.
Risposta di eVoice
Hello customer - Thanks so much for the awesome review! We're really glad you had a great experience. We're always available if you need us!
Job completed
The problem was addressed and solved. The company takes care of business for it's clients. I recommend them highly.
15 agosto 2025
Risposta di eVoice
Hello Icon Parking Guest - We appreciate the review, recommendation, and the positive comments about our company!
great customer service
30 luglio 2025
Risposta di eVoice
Hello OSS - Thank you for the review and for letting us know that we met your expectations for customer support!
⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Mr. Orlando
⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Mr. Orlando – EVoice Agent
Reference #: 1337052
I would like to take a moment to personally recognize and commend Mr. Orlando, an outstanding representative from the EVoice team, for his professionalism, patience, and genuine commitment to resolving our urgent account issues.
After experiencing ongoing technical problems and unresponsive customer service from previous agents, Mr. Orlando was a breath of fresh air. He not only listened attentively but took clear ownership of the situation, walking us through every step to address and begin resolving the issues that had been plaguing our business operations for weeks.
His respectful demeanor, follow-through, and clear communication were exactly what excellent customer service should look like. Because of Mr. Orlando, we now feel confident that our concerns are finally being handled with care and urgency.
We hope EVoice recognizes Mr. Orlando’s exceptional service and ensures more team members mirror his approach. He turned a very negative experience into a hopeful one.
Thank you again, Orlando — keep up the great work!
Sincerely,
Ms. Robinson, LaRonda C.
The Robinson Group Inc.
25 luglio 2025
Non scritta su invito
Risposta di eVoice
Hello Ms. Robinson - Thank you for the glowing review regarding the support, assistance, and professionalism provided by Orlando during your time of need! Orlando has a passion for going above and beyond to ensure our customers' needs are met. Positive reviews such as yours are shared with all support team members to demonstrate the impact of outstanding customer service.
Great with Swift Response and…
Great with Swift Response and transcription of messages
19 luglio 2025
Risposta di eVoice
Courage Ehimwonzee - Your appreciation for the support received means a lot! Thank you for your review. We will be here should you need us again in the future!
My agent was very helpful!!
16 luglio 2025
Risposta di eVoice
Sheri - Thank you for taking the time to write your review and share you feedback! We will make sure the support team member who assisted you reads your comments as well.
I was helped with my billing and…
I was helped with my billing and service in a quick and professional w.
6 luglio 2025
Risposta di eVoice
Jermaine, we're very happy to read your review and are pleased our support team met your expectations!
Great customer service!
4 luglio 2025
Risposta di eVoice
Hello Marion - Our leadership team always enjoys reading reviews such as the one you wrote! We'll ensure that the support team member who assisted you is aware of the impact they had on your service experience. Thank you for choosing eVoice!
Real Efficient and user friendly!
9 luglio 2025
Risposta di eVoice
Hello Adrienne - We appreciate the 5-star review and the positive comments regarding our eVoice service!
Risposta di eVoice
Vernon - Thank you for taking the time to leave your review. Upon reviewing your email communication, we understand that you were experiencing issues with calls forwarded to your mobile device, and we want to help. We attempted to contact you via phone several times, but were unsuccessful. Please review your emails and look for ticket number 1332843. When you reply to the email, please let us know the best time to connect so that we may troubleshoot the issues with you by phone.
I sent them 2 attachments to upload and…
I sent them 2 attachments to upload and they only did one
4 luglio 2025
Risposta di eVoice
Hello ckmhead - Thank you for the review and letting us know where we fell short. We apologize that we didn't upload both audio clips simultaneously. Our support team member has accessed your account, and the missing audio file has now been successfully uploaded. Once again, we apologize for the oversight, and we appreciate your patience.
Risposta di eVoice
Hello JJ - Your positive feedback means a lot to our company and customer service team. Our goal is to provide a best-in-class customer experience, and we're happy to read that your support experience was just that. Thank you for choosing eVoice!
They didn't do anything to resolve the…
They didn't do anything to resolve the issue with the caller id
9 luglio 2025
Risposta di eVoice
Hello Timothy - We understand your frustration regarding the caller ID display for your new number. Unfortunately, virtual phone service providers are currently unable to update or request toll-free caller ID changes. The original carrier may update the caller ID in the future, but we cannot guarantee when this will occur. As per our email, we can assist you in finding an alternative number that suits your business needs.
All question's were answered by gal …
All question's were answered by gal change done to acct It was a great transactions
29 giugno 2025
Risposta di eVoice
Hello Robert - Thank you for sharing your feedback and for the 5-star review! We're glad Stacey was able to answer all of your questions and assist you in making changes that work best for your organization.
Working in minutes
6 luglio 2025
Risposta di eVoice
Hello Ivo - Thank you for leaving your review! Helping our customers use their phone system is our passion!
Great customer service!
The Tech assisting me knew exactly what the issue was and guided me to fix immediately.
5 luglio 2025
Risposta di eVoice
Hello Rodney - Thank you for the 5-star review! It's great to hear we were able to identify your issue and resolve it quickly!
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