Nastassia was very helpful! We had to change our payment method, the notices we're going to spam, our number got disconnected due to missing the notices & so we called to fix the issue. She heard the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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The rep was very polite and helpful but my request was not followed up on at all. I asked for an altered receipt with more information on it and they agreed that wouldn't be a problem. I never heard a... Leggi di più
L'azienda ha risposto
L'expérience à bien été. Un des avantages est d'avoir un répondeur qui prend les appels en tout temps. Le plus important est de pouvoir rediriger les appels entrant vers un autre téléphone dispo... Leggi di più
L'azienda ha risposto
I never signed up for or used EVOICE SERVICES, yet they have been charging my Bank of America credit card for a long time. I also noticed a pattern: when my card is locked, no charge appears, and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
A business phone system with robust features to help grow your business, all from your personal phone. Start calling from your new number in minutes without any complicated setup or hardware. Our phone system can be customized to meet your business's specific needs, featuring scalable features that grow with your business, with no long-term contract.
30-Day Money Back Guarantee
Multiple phone numbers for your business, conference calling, custom greetings, auto attendant, SMS texting and more.
Cancel within the first 30 days of service for a full refund.
Informazioni di contatto
3,1
Nella media
205 recensioni
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di eVoice
Hi Genesis - Thank you for the kind words! We're so glad to hear you had a great experience with our customer service. Providing exceptional support is something we take pride in!
I've been having too many technical…
I've been having too many technical issues w this app. Customer service is helpful but this is my business and a missed call is a missed customer. Definitely considering going to another carrier
12 settembre 2025
Risposta di eVoice
Hello Kalen - Thank you for taking the time to share your feedback. We're truly sorry to hear about the technical issues you've been experiencing. We completely understand how important every call is when you're running a business, and we know that missed calls can mean missed opportunities.
While we’re glad our customer service team has been helpful, we want to make sure you get a lasting solution. Please submit a request using the form at https://www.evoice.com/contact/
Be sure to include your contact details and use the code AP923OS so we can easily locate and prioritize your request.
We appreciate your patience and the opportunity to make this right.
Customer service like none other!
Unbelievable! eVoice resurrected an account that I had accidentally canceled and was even able to give me my same toll free number back! Even after I had canceled the service!
17 settembre 2025
Risposta di eVoice
Hello Elson James Sommers - Thank you for the great feedback! We're glad to hear you had a great experience. Providing great service is always our priority.
Risposta di eVoice
Hello Marci - Thank you for your feedback. We’re sorry to hear about your experience. We’ve sent you an email to follow up and resolve your concerns as quickly as possible. Please check your inbox (and spam folder, just in case), and we look forward to assisting you further.
Get evoice for your biz!
I have been using this company for over two years for my small biz. Easy sign up. Very user friendly!
11 settembre 2025
Risposta di eVoice
Hello D. Teemac - Thank you for your great feedback. We are thrilled to know that your experience was a positive one. Providing exceptional service remains our highest priority!
Risposta di eVoice
Hi Johnelle - Thank you for your kind feedback. We are pleased to know that your experience was a positive one. Exceptional service is what we do best!
Risposta di eVoice
Hello Admin - Thank you for the great feedback! We're thrilled to hear you had a great experience. Providing great service is always our top priority.
Risposta di eVoice
Hi Austin - Your kind feedback means a lot to us, thank you! We're thrilled to hear that you've had a great experience with our team. Providing excellent service and being easy to work with are top priorities for us, and it means a lot to know we're meeting that mark.
We truly appreciate your support!
Horrible upgrade for long time customers that had ported previous numbers into the system.
I have sent out a email with our legal counsel CCed. We wish to discuss it through the proper channels at this point.
4 settembre 2025
Risposta di eVoice
Hello Chris B - We’re sorry to hear about your experience and appreciate you bringing this to our attention. We understand your concerns, especially as a longtime customer, and take them seriously.
We’ve responded to your email and we've shared your feedback with our product and development teams.
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding as we continue to improve the experience.
Great Customer Service
The customer service representative was patient and persistent until we solved my problem.
4 settembre 2025
Risposta di eVoice
Hi Anthony - Thank you for the great feedback! We're so glad to hear you had a positive experience. Providing excellent service is always our top priority, and it’s great to know we were able to meet your expectations.
Risposta di eVoice
Hello Phil - Thank you for your feedback. We want you to know that the issue has been escalated to our development team, who are actively working on a solution.
We truly appreciate your patience as we work through this. Please rest assured that resolving the issue is a top priority, and we’ll keep you updated as soon as there’s a fix in place.
We truly appreciate your patience and understanding while we work to get things back on track.
Still missing calls and voicemails app…
Still missing calls and voicemails app isn’t responding right
29 agosto 2025
Risposta di eVoice
Hello All - Thank you for taking the time to share your review. After reviewing your account, we understand you've been experiencing issues with your inbound calls, and we’d like to assist.
Please check your inbox for an email referencing ticket 1358515. When replying, kindly include the best time for a phone call so we can troubleshoot the issue with you directly.
We look forward to resolving this with you.
great customer service helping rectify…
great customer service helping rectify an issue we had with our service.
28 agosto 2025
Risposta di eVoice
Hi Code - Thank you for the great feedback! We're glad to hear you had a great experience. Providing great service is always our priority.
From simple to complicated
I used to be able to rotate users of the program to accept phone calls. It was one of two mouse clicks and it was done. No longer easy to use. Now it's a bunch of windows that open and now there is an extra charge for additional users. I would not recommend this program to anyone. I am looking for alternative programs.
2 settembre 2025
Risposta di eVoice
Hello David - Your feedback is important to us, and we want you to have the ideal user experience. We understand how frustrating it can be when things don’t work as expected. Our product team is aware of the multi-login feature request and is actively working on updating the app to include this with the new interface. Your feedback has been shared with them to help prioritize this functionality.
Used minimally but everything worked as…
Used minimally but everything worked as designed for the 13 years I used the service. Downside was the outrageous $40/line fee for porting numbers away from eVoice...left a sour taste after 13 good years.
25 agosto 2025
Risposta di eVoice
Hi Pete - Thank you for being with us for 13 years, we truly appreciate your long time support and are glad to hear the service met your needs during that time.
We’re sorry to hear that the port out fee left a negative impression at the end of your experience. While the fee is in place to cover the administrative costs associated with number transfers, we understand how it can be frustrating, especially after so many years of loyal use. Your feedback has been shared with our team for review.
Wishing you all the best, and thank you again for the many years with eVoice.
Risposta di eVoice
Hi Ronnie Shahnewaz - We're happy to hear you're enjoying the service-that's exactly what we aim for! Thanks for taking the time to share your experience.
Risposta di eVoice
Hello PRIUATE TRUST - Thank you for the great feedback! We're happy to know you're satisfied with both the service and our response time. Please don't hesitate to reach out should you ever need assistance!
Risposta di eVoice
Hello Gold star Appliance repair - Thank you for your feedback. We’re sorry to hear you’ve been experiencing issues with your account. Our team is actively working on resolving this for you and improving overall performance.
We truly appreciate your patience as we work through these improvements, and we’re committed to getting things running smoothly.
Risposta di eVoice
Hello Adewale - Thank you for the kind words! We're glad to hear you’re happy with the service and our response times. If there’s ever anything you need, we’re always here to help!
I like the fact that I have a phone…
I like the fact that I have a phone with it’s a bit much that I had to fill out a form just to be able to text people on the phone line. I don’t know anywhere else that does that. It just seems like a lot. I love to be able to just purchase the service and Phone calling and texting come with.
28 agosto 2025
Risposta di eVoice
Hello info@bossbabeblog.com - Thank you for your review and for continuing to work through your 10DLC registration. We understand that meeting all the requirements can be a new and sometimes challenging process. We reviewed your previous support tickets and saw that you've been actively working with our team. Once everything is completed, you’ll be one step closer to getting approved.
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