Nastassia was very helpful! We had to change our payment method, the notices we're going to spam, our number got disconnected due to missing the notices & so we called to fix the issue. She heard the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The rep was very polite and helpful but my request was not followed up on at all. I asked for an altered receipt with more information on it and they agreed that wouldn't be a problem. I never heard a... Leggi di più
L'azienda ha risposto
L'expérience à bien été. Un des avantages est d'avoir un répondeur qui prend les appels en tout temps. Le plus important est de pouvoir rediriger les appels entrant vers un autre téléphone dispo... Leggi di più
L'azienda ha risposto
I never signed up for or used EVOICE SERVICES, yet they have been charging my Bank of America credit card for a long time. I also noticed a pattern: when my card is locked, no charge appears, and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
A business phone system with robust features to help grow your business, all from your personal phone. Start calling from your new number in minutes without any complicated setup or hardware. Our phone system can be customized to meet your business's specific needs, featuring scalable features that grow with your business, with no long-term contract.
30-Day Money Back Guarantee
Multiple phone numbers for your business, conference calling, custom greetings, auto attendant, SMS texting and more.
Cancel within the first 30 days of service for a full refund.
Informazioni di contatto
3,1
Nella media
205 recensioni
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di eVoice
Hello William - I'm sorry you've experienced these issues with your account! That isn’t the kind of service we aim to provide. Please contact us at www.evoice.com/contact and we'd be happy to review your billing and ensure any call quality issues are resolved. We look forward to making things right!
This company does quite well
This company does quite well. I’ve used their phone services for several years.
30 novembre 2025
Risposta di eVoice
Hello Todd Berry - Thank you for your feedback. We are pleased to hear that you have had a positive experience with our phone services over the years. Your continued support is greatly appreciated, and we remain committed to providing you with the highest level of service. If you have any questions or require assistance, please do not hesitate to reach out.
We should have never had to call.
29 novembre 2025
Risposta di eVoice
Hello Mary - We apologize for the inconvenience you experienced that necessitated a call regarding your bill inquiry. Your feedback is important to us, and we strive to provide seamless service to our customers. I am happy that the issue was rectified via our support team.
The girl was very helpful.
14 novembre 2025
Risposta di eVoice
Hello DONNA - Thank you so much for your feedback! We’re glad to hear that our team member was able to help you. If you ever need further assistance, feel free to reach out, we’re always here to support you!
The app does not update for hours at a…
The app does not update for hours at a time. So I do not have the ability to return calls that I missed. It's affecting my business and I'm ready to change providers
13 novembre 2025
Risposta di eVoice
Hello Service - we’re really sorry to hear about the trouble you’ve been experiencing with the app. That’s definitely not the experience we want for our customers, especially when it impacts your business. Our team would like to take a closer look and help get this resolved as quickly as possible.
Please reach out to us at https://www.evoice.com/contact/ so we can assist you directly.
Thank you for giving us the chance to make this right.
I received an email saying you stopped…
I received an email saying you stopped my service even though you didn't. You really need to figure this stuff out. That was after multiple threats of stopping my service even though I called multiple times and on confirmed that my balance was $0 and you were not going to stop my service. It's a waste of time for me to have to call after receiving all these emails to confirm that you're not stopping my service. Very frustrating. Other than that, the actual phone service and the price for it has been great!
8 novembre 2025
Risposta di eVoice
Hello Kate - Thank you for sharing your experience. We’re really glad to hear that you’ve been happy with the phone service and pricing, but we’re sorry for the confusion and frustration caused by the emails you received. We understand how stressful it can be to get messages about possible service interruptions, especially after confirming that your account is in good standing.
We’d like to look into this further for you. When you have a moment, please reach out to us and reference code AP118PD so our team can review the email issue in detail. You can contact us here: https://www.evoice.com/contact/
Thanks again for your patience and for being our customer, we truly appreciate you!
still trying to figure this out on my…
still trying to figure this out on my own you are of no help, cant get my text messages to work yet.
6 novembre 2025
Risposta di eVoice
Hello Ismael - Thank you for sharing your concerns. We apologize for the difficulties you are experiencing with text messaging and for any frustration caused. Upon reviewing your account, we found that your registration has been submitted and is currently pending review, which may take up to 14 business days. Once completed, you can check your status by logging into your dashboard and selecting the 10DLC Registration tab. Please note that text messaging functionality cannot be guaranteed until the application is approved. If you need further assistance, we are here to help.
My issue was resolved very quickly
12 novembre 2025
Risposta di eVoice
Hello Colleen - Thank you for your feedback. We are pleased to hear that your issue was resolved promptly. If you require any additional assistance, please don't hesitate to contact us.
I like Evoice and love the greeting…
I like Evoice and love the greeting prompts. However, setting up the greeting can be challenging if you're not familiar with the process. I struggled with it until I figured it out. I also appreciate that they offer different pricing options to choose from.
13 novembre 2025
Risposta di eVoice
Hello Olange - Thank you for taking the time to share your feedback. We are pleased to hear that you enjoy using E-Voice and appreciate the variety of greeting prompts and pricing options available. We understand that setting up greetings can be challenging at first, especially for users who are new to the process. Your comments are valuable, and we will use them to continue improving our user experience and support resources. If you ever need assistance or have questions in the future, please do not hesitate to reach out. We are always here to help.
Great service and customer service as…
Great service and customer service as well thank you E Voice
5 novembre 2025
Risposta di eVoice
Hello NSAV Security MOE MILLIONAIRE - Thank you for your kind feedback. We’re truly pleased to hear that you’ve had a great experience with our service and customer support. Your satisfaction is very important to us, and we appreciate you taking the time to share your positive experience. If there is ever anything we can assist you with, please don’t hesitate to reach out. Thank you again for choosing eVoice.
Called in for support
Called in for support, was put on hold, had to hang up, never got a call back. Submit a support request on line, no one ever addressed the issue. Either way, the problem seems to have resolved itself, EVOICE must have a bad day with service because all of a sudden it started to working again.
9 novembre 2025
Risposta di eVoice
Hello iGoTech - Thank you for reaching out and for sharing your experience. We sincerely apologize that you were placed on hold without a follow-up and that your online support request was not addressed. This is not the level of service we aim to provide. We're happy to hear the issue has since been resolved, though we understand how frustrating the interruption must have been. It’s possible there was a temporary service disruption, and we appreciate your patience as things returned to normal. If the issue reoccurs or if there is anything else you need assistance with, please don’t hesitate to contact us. We’re here to help and want to ensure your service remains reliable. Thank you again for bringing this to our attention.
Never fixed
Never fixed. Called at inappropriate hour 4 am and then 6 am .please do not call using your time zone you need to use the customer time zone. So far the new app is pretty much useless I deleted it and am using old one for now.
30 ottobre 2025
Risposta di eVoice
Hello KS - Thank you for your feedback. We sincerely apologize for the inconvenience caused by our calls at inappropriate hours and for the frustration you’ve experienced with the new app. If you would like, we are available to assist with the new app to help address any remaining issues. Please review https://support.evoice.com/hc/en-us/. To set up a personalized session, reach out using 'Contact Support' from the support page, include your contact details, and the code TP91117OS in the description, allowing us to locate your request quickly. Your satisfaction is important to us, and we are committed to improving your experience.
Not getting calls
6 novembre 2025
Risposta di eVoice
Hello CD Koncept Apparel & Signage - We’re really sorry to hear that you’re not receiving calls, we understand how frustrating that can be. We’d like to get this resolved for you as quickly as possible. Please reach out to us at https://www.evoice.com/contact/ and our support team will be happy to help get your service working smoothly again.
Thank you for bringing this to our attention.
Credit to Paul Dolan:
Credit to Paul Dolan:
He addressed and solved the problem. I was learning how to send an email form my account. It is very helpful
8 novembre 2025
Risposta di eVoice
Hello Darrell - Thank you for your Feedback. We're pleased to hear that the issue has been addressed and resolved successfully with the help of our agent, Paul. It’s great to know that you found the process helpful while learning to send emails from your account.
Risposta di eVoice
Hello Kenneth - Thank you for your feedback. We're glad to hear that the issue was resolved promptly and to your satisfaction. Please don't hesitate to contact us if you need further assistance or have any additional questions. It’s always a pleasure to support you.
Risposta di eVoice
Hello Javier Morejon - Thank you for your kind feedback. We sincerely appreciate your positive comments regarding our customer service and system. It’s always rewarding to know that our efforts are making a positive impact. Please don’t hesitate to reach out if you need any further assistance or have additional feedback to share. We value your continued support.
The new app is not user friendly
The new app is horrible and much less use friendly than the previous one. Currently looking for a more user friendly ap.
6 novembre 2025
Risposta di eVoice
Hello Marybeth - Thank you for sharing your feedback about the new app. We're sorry to hear it hasn’t met your expectations and that you’ve found it less user-friendly. We appreciate your input and will share your comments with our development team as we continue to improve the app’s usability. If you’d like, we can arrange a brief call to discuss your concerns in more detail. Please contact us directly at https://www.evoice.com/contact/. When using the form in addition to your contact details, please include code TP1112OS so we can easily locate your request.
Very knowledgeable and helpful
Very knowledgeable and helpful.
Been a customer for many years and few calls needed for help.
30 ottobre 2025
Risposta di eVoice
Hello CP - Thank you for your Feedback and for being a loyal customer over the years. We truly appreciate your continued trust and are pleased to know that you’ve needed only minimal assistance during that time. Please don’t hesitate to reach out if you ever require support; we’re always here to help.
Did not resolve the issue
Did not resolve the issue. Response was dismissive at best. Currently actively searching for new provider.
31 ottobre 2025
Risposta di eVoice
Hello Bruce - We’re truly sorry to hear about your experience and that we didn’t meet your expectations. Your feedback is very important to us, and we’d like the opportunity to make things right. Please contact us directly at https://www.evoice.com/contact/ so we can review your concerns in detail and work toward a resolution. We appreciate you bringing this to our attention.
Risposta di eVoice
Hello Octavia Bostic - We’re happy to assist with setting up your account. Our team has located your account information and sent you an email inviting you to schedule an appointment at a time that’s most convenient for you. During this appointment, our support team will reach out and guide you through the setup process.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.