Nastassia was very helpful! We had to change our payment method, the notices we're going to spam, our number got disconnected due to missing the notices & so we called to fix the issue. She heard the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The rep was very polite and helpful but my request was not followed up on at all. I asked for an altered receipt with more information on it and they agreed that wouldn't be a problem. I never heard a... Leggi di più
L'azienda ha risposto
L'expérience à bien été. Un des avantages est d'avoir un répondeur qui prend les appels en tout temps. Le plus important est de pouvoir rediriger les appels entrant vers un autre téléphone dispo... Leggi di più
L'azienda ha risposto
I never signed up for or used EVOICE SERVICES, yet they have been charging my Bank of America credit card for a long time. I also noticed a pattern: when my card is locked, no charge appears, and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
A business phone system with robust features to help grow your business, all from your personal phone. Start calling from your new number in minutes without any complicated setup or hardware. Our phone system can be customized to meet your business's specific needs, featuring scalable features that grow with your business, with no long-term contract.
30-Day Money Back Guarantee
Multiple phone numbers for your business, conference calling, custom greetings, auto attendant, SMS texting and more.
Cancel within the first 30 days of service for a full refund.
Informazioni di contatto
3,1
Nella media
205 recensioni
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di eVoice
Hello Cheryl - Thank you for your feedback. We appreciate you taking the time to share your positive experience.
Dedication and loyalty to customer
Dedication and loyalty to customer. Always helpful!
12 gennaio 2026
Risposta di eVoice
Hello EH - Thank you so much for your feedback. We truly appreciate your recognition of our dedication and loyalty to our customers. We're always happy to help!
Risposta di eVoice
Hello Mike - Thank you for the great feedback! We're glad to hear that the issue has been resolved. Providing great service is always our priority.
I’ve had several issues with my phone…
I’ve had several issues with my phone not ringing constantly being signed out and missing calls this definitely not what I was expecting.
18 gennaio 2026
Risposta di eVoice
Hello Alp - Thank you for bringing this to our attention. We sincerely apologize for the ongoing issues you're experiencing with missed calls, frequent sign-outs, and your phone not ringing. We understand this is not the experience you expected, and we regret the inconvenience. We see that you recently received assistance from one of our agents. If these issues persist, please submit a request through the form at www.evoice.com/contact, including the code TP121OS in your submission. This will help us quickly locate your request and provide further assistance.
Would not recommend
Continuous issues with the app not working as it should, repeated time spent with customer "support" and no resolution found. Incoming calls being dropped. Outbound calls not working and IF they do, they also get dropped. Way too much time trying to correct something, so disappointed and will be seeking a new provider.
17 gennaio 2026
Risposta di eVoice
Hello JMT - We are very sorry to hear about the persistent issues you've been experiencing with our app and the lack of resolution from our customer support team. We understand your frustration with dropped calls and the time you've invested in trying to correct these problems. Our team has tried to reach you by email, but we did not get a response. To help us resolve this as quickly as possible, please check your email inbox, spam, and junk folders for our communication and reply to Ticket #1406370. We appreciate your cooperation.
i can not return calls or make any…
i can not return calls or make any calls from the app
17 gennaio 2026
Risposta di eVoice
Hello AnnMarie - Thank you for bringing this to our attention. We are very sorry to hear that you are experiencing issues with making and receiving calls from the app. Our team has tried to reach you by phone, but we were unable to connect.
To help us resolve this as quickly as possible, please check your email inbox, spam, and junk folders for our communication and reply to Ticket #1412739. We appreciate your cooperation.
😊 "Reliable Service & Awesome Support with EVoice"
😊
"I'm loving EVoice for my phone service! 🌟 Super happy with their prompt and helpful support - they quickly resolved an issue I had. Highly recommend for reliable service and awesome customer.
😊
10 gennaio 2026
Risposta di eVoice
Hello Laurel - Thank you for your positive feedback regarding your experience with EVoice phone service. We are delighted to hear that you are satisfied with our service and that our support team was able to resolve your issue promptly. We greatly appreciate your recommendation and are committed to providing reliable service and excellent customer support.
Risposta di eVoice
Hello Russell - Thank you for sharing your feedback. We apologize for the difficulties you experienced during the setup process and for any communication issues you encountered. We are committed to providing reliable service and excellent customer support.
There was fast follow up
There was fast follow up to each situation we encountered when I migrated my account from Onebox to eVoice.
15 gennaio 2026
Risposta di eVoice
Hello Jim - Thank you for sharing your positive experience with the migration of your account from Onebox to eVoice. We are pleased to hear that you received prompt and effective support throughout the process. We appreciate your feedback and are committed to ensuring a smooth transition for all our customers.
The phone call that fixed my problem
The phone call that fixed my problem
Not just an email. Thanks
10 gennaio 2026
Risposta di eVoice
Hello Jeanette - Thank you for your feedback! We're glad to hear that the phone call resolved your issue. If you need any further assistance or have any additional questions, please don’t hesitate to reach out.
efficient fast
24 dicembre 2025
Risposta di eVoice
Hello Antoine - Thank you for your feedback. We appreciate your acknowledgment of our efficiency and speed. If there is anything further we can assist you with, please do not hesitate to let us know.
Evoice does not allow for me to call…
Evoice does not allow for me to call back when call acceptance is on voice mail
9 gennaio 2026
Risposta di eVoice
Hello Ja - Thank you for bringing this issue to our attention, and we sincerely apologize for any inconvenience this may have caused. The click-to-return-call feature included in the body of the voicemail email is designed to direct you to the web portal. Accessing your account through the web portal will require your login credentials, after which you can utilize the click-to-call feature to return the call. We also encourage our customers to download the newly updated mobile app, which is very user-friendly. Voicemails can be reviewed directly within the app, and the callback feature is conveniently displayed beneath the audio clip of the voicemail.
Thank you for your understanding, and please let us know if you have any further questions or concerns.
Still cant get in
3 gennaio 2026
Risposta di eVoice
Hello Humanresources.Ext - Thank you for bringing this to our attention, and we are happy that our team was able to reach out and assist with accessing your account. Providing exceptional support is something we take pride in!
Risposta di eVoice
Hello tarek - Thank you for your feedback. We are glad to hear that you found our service to be professional. We strive to maintain high standards in our interactions, and your satisfaction is important to us. If you require any further assistance, please do not hesitate to reach out.
My concerns were addressed promptly and…
My concerns were addressed promptly and professionally.
30 dicembre 2025
Risposta di eVoice
Hello, yvette.taestyle - Thank you for your feedback. We are pleased to hear that your concerns were addressed promptly and professionally. We strive to provide excellent service, and your satisfaction is our priority. If you have any further questions or require additional assistance, please do not hesitate to reach out.
Risposta di eVoice
Hello Michael - We apologize if our customer service did not meet your expectations. Your feedback is important to us, and we strive to provide a positive experience for all our customers. If you have any further questions or require additional assistance, please do not hesitate to reach out.
Risposta di eVoice
Hello DearHelpmail.evoice.com - Thank you for taking the time to share your experience. We apologize for the delay you experienced in resolving your issue, and we are dedicated to delivering you the highest quality of service. We sincerely value your ongoing support throughout the years.
Horrible customer service
Horrible customer service. Price is not everything. We signed up for a trial with our business email address and we tried for 3 (!!!) days to get their international phone rates. IMPOSSIBBLE!! Even a cal to a "senior account manager" went into nirwana..... He was tired of my questions regarding the international rates, so WITHOUT ANNOUNCEMENT he connected me to customer support without telling them the problem. I did repeat my self, she put me on hold again, came back and said : "Cannot help you!" We cancelled our trial and the company will not get our business with 4 phone numbers.
11 dicembre 2025
Non scritta su invito
Risposta di eVoice
Hello Michael - Thank you for taking the time to share your experience. We’re truly sorry for the frustration you encountered while trying to get information during your trial. You should always expect clear communication and helpful support from our team, and it’s clear we fell short of that during your interactions.
We appreciate you bringing this to our attention, as it helps us improve our processes and training. While we understand your decision to cancel the trial, we’d still be glad to reconnect and provide any information you need should you decide to revisit our service.
Thank you again for your feedback, and we apologize for the inconvenience caused.
Needs impovement
When you changed the app features I can no longer see the missed call numbers in the app and have to login online to the website to see the missed phone calls. It is very inconvenient. I called a customer service rep about this and it still is not resolved I put in a request online and it has not helped.
7 dicembre 2025
Risposta di eVoice
Hello John Read - Thank you for taking the time to leave your review. We're sorry you have had persistent issues with accessing your missed calls from the mobile app. We completely understand how frustrating this may be. Our technical support team would like the opportunity to troubleshoot these issues. We attempted to contact you via phone or email several times, but were unsuccessful. Please review your emails with the ticket number (1397230) and reply so that we can arrange a time to connect with you via phone.
Been with evoice for a few years now
Been with evoice for a few years now. Great way to set up multiple business account numbers, and very easy to use.
26 novembre 2025
Risposta di eVoice
Hello MDK Fitness And Nutrition - Thank you for taking the time to share your positive experience with eVoice. We are delighted to hear that you have found our service beneficial for managing multiple business account numbers and that it is easy to use. Your continued support over the years is greatly appreciated, and we remain committed to providing you with the best possible service.
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